6541 Kulliyyat Al Banat Al Jamiah Mecca 24243 Makkah Al Taif Road, 24243 Makkah, Saudi Arabia
#51 of 204 hotels in Makkah
Guests' ChoiceBased on 318 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.0
Facilities
8.3
Staff
8.5
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 12 April 2024
Mubeen
Saudi ArabiaI was not given the room I booked. The room I booked was a twin room with a king size bed and two individual beds for 4 persons. But was given a single room with only one king size bed. We had to adjust by sleeping in the carpet. In spite of showing the booking reference and details, the front desk lady kept saying that it's a single room !
Location was good and commuting was easy.
Stayed in April 2024
Reviewed: 11 April 2024
Mohamed
United Arab EmiratesVery bad , they never change sheets , they put old one
Nothing , Zéro very bad, services very bad
Stayed in April 2024
Reviewed: 9 April 2024
Shahzad_ahmed
Saudi Arabiashuttle service and resturant people
overall very bad experience
Stayed in April 2024
Reviewed: 9 April 2024
Alhammadi
United Arab EmiratesThe shower plase was not good because the water spread on all the floors in the toilet because there wasn't have some sheet to separate the shower from the bathroom . They don't clean the room well and they wait you to ask them to clean the room
Reception staff were excellent
Stayed in April 2024
Reviewed: 7 April 2024
Shabier
South AfricaEverything was poor. Absolutely pathetic! In over 100's of hotels, this has got to be the absolute worst. No customer service. No communication. Restaurant manager and staff are exceptionally rude and don't have any form of etiquette or manners.
Nothing! I would have to lie to make up something to like
Stayed in April 2024
Reviewed: 4 April 2024
Arif
BangladeshStaff bhave so poor
I saw in booking.com 2.5 extually very far u all should give advice correct. Wz family it is big problem
Stayed in March 2024
Reviewed: 2 April 2024
Faisal
United KingdomThe room was unclean, with a blocked wash basin drain, lack of shower curtain, and a noisy air conditioner. Despite being listed as having parking, the hotel does not provide parking facilities, requiring guests to park on the street. The shuttle bus service is infrequent. Considering these issues and alternative options available at a similar price point, I would advise against choosing this hotel.
The bed and pillows were okay and the only thing i can say were appropriate
Stayed in April 2024
Reviewed: 2 April 2024
Kamran
United Arab EmiratesOne of the rude receptionist and worst staff. I have stayed in various mercue hotels but this was by far worst. Just because of this I will not stay anymore in your chains I am accrue member
Nothing to like in this hotel
Stayed in March 2024
Reviewed: 2 April 2024
Yunus
Turkeythe location is very far from haram, come down 3 times to front desk requesting for water and still not delivered, delayed me waiting for more than 40mins during checkout for my deposit saying the system has issue and I have to leave it for them and work away.
the rooms are comfy
Stayed in April 2024
Reviewed: 31 March 2024
Talal
United Arab EmiratesShower not confortable. Wash bassin to high to perform ablutions. No metallic safe. No sleeper. Reception not answering the calls. Three nights passed no room cleaning was done. No paper not pen provided on the desk. The AC fan is extremely noisy.
The restaurant.
Stayed in March 2024
Reviewed: 30 March 2024
Mohamed
Saudi ArabiaBest Value for money paid
Stayed in March 2024
Reviewed: 29 March 2024
Anowaruzzaman
Saudi ArabiaCleanliness and facilities of house keeping
Location and staffs
Stayed in March 2024
Reviewed: 28 March 2024
Anowaruzzaman
Saudi ArabiaNot clean and well maintained
Staffs and Location
Stayed in March 2024
Reviewed: 25 March 2024
Rahib
PhilippinesThe sink was clogged, telephone was not working so we need to go downstairs to the reception if we need anything. We requested to make up our room on our second day because we have small kids and somehow they just took the trash and gave new towels and thats it. They didn’t clean the room and just kept the wet bathroom as it was and pretended that they did not see the clogged sink and absolutely did nothing about it. We were expecting atleast above average service since it is a four star hotel but we were disappointed. Though the reception staffs were good and accommodating as well as the room boys were respectful and attentive. But their house keeping and utility staff need to do their job better.
Location is good since they also have bus going to haraam almost round the clock. The room is spacious, with sofa bed, and well-lit.
Stayed in March 2024
Reviewed: 24 March 2024
Mahmoud
United Arab EmiratesHousekeeping services,
Not comfortable enough
Stayed in March 2024
Reviewed: 24 March 2024
Sharifa
Saudi ArabiaFar from Haram, very small rooms , bus for Haram not on time, no parking it’s on first come. Basis. Bias to non Arabic speakers
Not much,
Stayed in March 2024
Reviewed: 24 March 2024
Jameel
Saudi ArabiaReceptionist and Transportation
Beds
Stayed in March 2024
Reviewed: 24 March 2024
Ahmed
EgyptFriendly Staff, location as well
Stayed in March 2024
Reviewed: 19 March 2024
Muhammad
PakistanLocation was far from Haram. Transport facility to Haram & back wasn’t well coordinated and hence we had to suffer a lot
Clean and comfortable
Stayed in March 2024
Reviewed: 16 March 2024
Sardar
Saudi ArabiaNothing
Staffs are always ready to help
Stayed in March 2024
Reviewed: 16 March 2024
Bilal
Saudi ArabiaVery clean and comfortable
Stayed in March 2024
Reviewed: 14 March 2024
Muhammad
Saudi ArabiaSmall room size. Less value for money,
Staff know English. Very near to Makkah Bus Station. Cleanliness.
Stayed in March 2024
Reviewed: 13 March 2024
Al
Saudi Arabiaفندق جديدونظيف
Stayed in March 2024
Reviewed: 2 June 2024
Muhammad
Saudi ArabiaThere are no comments available for this review
Stayed in March 2024
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