FJF4+8GG Al-Madinah al-Munawwarah, Al Madinah, Saudi Arabia
#185 of 225 hotels in Al Madinah
Guests' ChoiceBased on 213 hotel reviews
5.8Cleanliness
6.3
Comfort
6.3
Location
7.7
Facilities
6.2
Staff
6.8
Value for money
6.2
Free WiFi
6.2
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End of dialog contentReviewed: 29 April 2024
Mohammad
United Arab EmiratesElevators always crowded and I had to ask for the cleaning of the room multiple times in order to get it cleaned. Very few options of restaurants available near the hotel.
Location is very near to Masijd-al-Nabwi.
Stayed in April 2024
Reviewed: 13 April 2024
Fatma
Saudi ArabiaThe lady at the reception was friendly - Abeer.
Stayed in April 2024
Reviewed: 13 April 2024
Ahmad
Saudi ArabiaI stayed there for 2 days.no one came to clean bathroom and fill water and tea accessories.
Saudi male at reception was not good.After every 5 minute leave the counter and go outside for smoking.
Stayed in April 2024
Reviewed: 11 April 2024
Saad
Saudi ArabiaThey refused Car parking even though we messaged them to reserve it. The room price is high mainly because of its close location and that they provide car parking. After travelling for 800 kms, we reached to this hotel and they did not let me park my car. Why can't they just keep a parking reserved or atleast inform the travellers of its inavailability before time ?
Location close to Haram
Stayed in April 2024
Reviewed: 8 April 2024
Sepco
United Arab EmiratesNo parking and long waiting time at booking counter
The location is good
Stayed in April 2024
Reviewed: 8 April 2024
Katrina
Saudi ArabiaBe complete, answer phone calls. Wifi not good no signal in the room
There is heater but no coffee tea and sugar, reception not good they are not answering calls.
Stayed in April 2024
Reviewed: 3 April 2024
Tasmia
United Arab EmiratesReceptionist displayed poor behaviour and did not help even knowing our dilemma. Our experience was soured by the racism that was displayed.
Great location, very kind house keeping staff.
Stayed in April 2024
Reviewed: 6 March 2024
Shing
CanadaThey are very strict with checkin time. They will not allow you to check in before 4pm.
Not too far of a walk from the masjid. Rooms are small but was decent for sleeping.
Stayed in February 2024
Reviewed: 28 February 2024
Majed
Saudi ArabiaRoom carpet and toilet were very dirty
Value for money, free parking
Stayed in February 2024
Reviewed: 17 February 2024
Soban
Saudi ArabiaReceptionist is not supportive
Stayed in February 2024
Reviewed: 31 January 2024
Emran
United KingdomHeavily congested in lobby with luggage everywhere,
Modern and close to the mosque
Stayed in January 2024
Reviewed: 19 January 2024
Nouman
PakistanSERVICES
ONLY LOCATION
Stayed in January 2024
Reviewed: 15 January 2024
Mohd
Malaysiaroom service and housekeeping to improve
walking distance to the masjid and shop
Stayed in January 2024
Reviewed: 13 January 2024
Ajmal
Saudi ArabiaNot clean
Location
Stayed in January 2024
Reviewed: 13 January 2024
Usama
Saudi ArabiaRoom size was very small and bed space is not enough
Location was very good, staff was very helpful, rooms were clean
Stayed in January 2024
Reviewed: 8 January 2024
Nour
United Arab Emiratesservices
location
Stayed in January 2024
Reviewed: 4 January 2024
Sibgha
United Arab Emiratesattitude of staff in receptionist was not welcoming and friendly at all
near to mosque
Stayed in January 2024
Reviewed: 3 January 2024
Qasim
AustraliaStaff was rude and did not know how to speak to a customer Also room was too small that you cannot even pray in room. Didn’t worth the money you pay for 4 star hotel.
Location if you are staying for religious purpose
Stayed in January 2024
Reviewed: 27 December 2023
Hasnan
MalaysiaThey charged me more but couldn't even provide free breakfast.
I did not stay at al mokhtara. When I checked in they said it was full and shifted me to another hotel... Jowar International and told me it is under the same company. The hotel is booked was charging me SAR711 per day approximately but the current rate of the hotel they shifted me was only SAR 570. I asked for breakfast to be included but they declined. I paid nearly SAR 133 more per day and their breakfast only cost SAR40 per pax. But they refused.
Stayed in December 2023
Reviewed: 24 December 2023
Mohammad
BangladeshCleanees
Location
Stayed in December 2023
Reviewed: 12 December 2023
Hala
EgyptThere's no WiFi in the room which is contrary to what written in their ads No good ventilation in the room
Location, room facilities
Stayed in December 2023
Reviewed: 20 November 2023
Farya
Saudi ArabiaThe distance and changing the hotel at the last moment.
The staff and room was fine
Stayed in November 2023
Reviewed: 20 November 2023
Tarek
EgyptAmenities
Distance
Stayed in November 2023
Reviewed: 11 November 2023
Mahmoud
Saudi ArabiaStaff not friendly and not professional
Location not far
Stayed in November 2023
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