As Salam St.,, 25739 Al Madinah, Saudi Arabia
#160 of 223 hotels in Al Madinah
Guests' ChoiceBased on 3694 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
8.3
Facilities
6.4
Staff
7.1
Value for money
6.5
Free WiFi
6.4
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End of dialog contentReviewed: 4 May 2024
Kauser
IndiaThe staff was rude, the breakfast served was bad and looked stale, salad was horrible and bathrooms were tiny suitable to fit small people
Location, close proximity to the mosque
Stayed in April 2024
Reviewed: 1 May 2024
Arfa
United StatesThere was a really bad smell coming from the drain of the shower area in room number 1020. Also, water from the dispenser had a smell of bleach. The dispenser was probably cleaned by bleach, which is not appropriate since it can be injurious to the heatlh of the customers.
The location is the best part.
Stayed in April 2024
Reviewed: 22 April 2024
Rashid
GermanyWe asked a handicapped room and extra mentioned that place arrange and it was promised but they didn’t even care when we arrived and gave ua normal room for three days. Arabic staff is very rude and arrogant, will not stay here again
Near to masjid e nabwi
Stayed in April 2024
Reviewed: 17 April 2024
Mohammad
Switzerlandroom servic
sxpensive
Stayed in April 2024
Reviewed: 13 April 2024
Doaa
EgyptThe man in the reception while checking in was extremely unhelpful and indecent attitude
Close to the haram
Stayed in April 2024
Reviewed: 12 April 2024
Mohammed
Saudi ArabiaNo fridge, no water,
Location
Stayed in April 2024
Reviewed: 11 April 2024
Shahzad
United StatesHousekeeping
Location
Stayed in April 2024
Reviewed: 11 April 2024
Farheen
Saudi ArabiaWater in the bathroom was very low pressure, furniture is old, there was no iron in the room, we booked two rooms, one room without towels, WiFi never worked
Nearby shops, easy access to the masjed alnabawi, nearby food options , clean room,
Stayed in April 2024
Reviewed: 6 April 2024
Kumantha
South AfricaThe house keeping is extremely disappointing
Close to the mosque
Stayed in April 2024
Reviewed: 26 March 2024
Khizr
Saudi ArabiaNo hot water for shower. Very deceitful as it's cold in Madinah.
Stayed in March 2024
Reviewed: 16 March 2024
K
United KingdomExpensive
Near the haram
Stayed in February 2024
Reviewed: 10 March 2024
Fazlul
United KingdomReception staff unfriendly, not customer oriented.
Location was great.
Stayed in March 2024
Reviewed: 2 March 2024
Anwar
Saudi ArabiaIn hotel room no list of phone no. I don't know how to call staff except zero should be all phone no available in ever room
Breakfast was excellent
Stayed in March 2024
Reviewed: 29 February 2024
Ahmad
EgyptBreakfast is very very bad
Destination from Haram
Stayed in February 2024
Reviewed: 29 February 2024
Jhm
United KingdomCleanliness, had to ask for room cleaning there was no shower screen in my shower
Location
Stayed in February 2024
Reviewed: 25 February 2024
Imtiaz
Saudi ArabiaCar parking Staff attitudes Food Dirtiness
Location Beds and pillows
Stayed in February 2024
Reviewed: 18 February 2024
Naveed
United KingdomHousekeeping could be much better intact terrible
Staff good location excellent.
Stayed in February 2024
Reviewed: 14 February 2024
Mohammad
JordanCheck in time (4:00PM) is very late , we could help from one of the staff and we checked in at 3:00PM
Location and parking
Stayed in February 2024
Reviewed: 7 February 2024
Muhammad
PakistanThe breakfast quality was unsatisfactory having little to offer for the guests from sub-continent. Majority Arab dishes. No hot milk for tea but only powdered milk was available. No variety but same items in breakfast every day.
The location was good. Only about 05 minutes walk from the Haram.
Stayed in January 2024
Reviewed: 31 January 2024
Salman
Qatarcleaning
near to haram
Stayed in January 2024
Reviewed: 30 January 2024
Alkhalifa
United KingdomThe receptionist was in a hurry to listen to me. The room is small, and there is no space for movement. The AC was bad.
The location is fabulous. Just a crossroad to haram.
Stayed in January 2024
Reviewed: 30 January 2024
Shahabudeen
South AfricaLocation
Stayed in January 2024
Reviewed: 15 January 2024
Yusuf
South AfricaWasn't happy with cleanness and receptionist very rude
Location
Stayed in January 2024
Reviewed: 14 January 2024
Muzammil
CanadaBreakfast and dinner
Location
Stayed in January 2024
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