Prince Nasser Bin Masoud Street, Al Rasaifah, 24232 Makkah, Saudi Arabia
#13 of 304 hotels in Makkah
Guests' ChoiceBased on 91 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.3
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 20 April 2024
Ammar
Saudi ArabiaNo bathroom slippers
Cleanliness, quietness, and location
Stayed in April 2024
Reviewed: 14 April 2024
Omar
Saudi ArabiaParking
Pricing
Stayed in April 2024
Reviewed: 14 April 2024
Mahmoud
GermanyFood was amazing I think they have a very good Syrian Chef.
Stayed in March 2024
Reviewed: 10 April 2024
Waqar
United KingdomDistance from the Haram
Beautiful hotel, nice clean rooms
Stayed in April 2024
Reviewed: 31 March 2024
Asif
Czech RepublicI extended my stay for another day via booking but for some reason it did not extend, so instead of paying 200SAR, I paid 280SAR.
Everything was good
Stayed in March 2024
Reviewed: 16 March 2024
Reda
FranceEverything perfect.
Stayed in March 2024
Reviewed: 15 March 2024
Modiab
EgyptWatch out if you are leaving at night or early mornings because they didn’t have cash money in the reception to reimburse me for the 200 SAR deposit, and I had to wait for ~ 30 minutes till they figured it out.
Stayed in March 2024
Reviewed: 9 March 2024
Mohammed
Saudi ArabiaThe only thing that needs some improvement is the breakfast because it is very limited where more items need to be added, for example, a variety of fruits different variety of dairy products such as yogurt cheese other items like noodles homous. There are no tag names written of each item in the buffet line. There is no waiter who collects the plates once it is empty to give a space in the table .
The hotel is very nice and always cleaned and the reception staff are excellent and helpful .
Stayed in March 2024
Reviewed: 7 March 2024
Kashif
United KingdomBreakfast staff was weird. Picked up breakfast pretty early.
The room was decent. The hotel was clean.
Stayed in February 2024
Reviewed: 25 February 2024
Saddek
United KingdomLocation - no shuttle.
Great hotel.Quite and very clean. The staff members are very friendly and helpful. The only downside is the location and no shuttle available .however, thanks to Uber, no problem finding a ride (15 mn from the Haram) If you negociate directly with local taxis, you could get even cheaper rides.
Stayed in February 2024
Reviewed: 23 February 2024
Mohammed
Saudi Arabia1- The breakfast is very simple and very little variety, need to add other stuff like noodles rice, fruit etc,,, 2-Mini bar need to do away with it, It causes delay during checkout, as you need to wait for some time till house keeping report the status of the mini bar. Mini bar merchandise can be placed in the lobby in vending machine or small sales outlet.
The location cleanness the staff are very wonderful
Stayed in February 2024
Reviewed: 18 February 2024
Mohamad
United Arab EmiratesI loved the cleanliness of the room and the quietness of the hotel
Stayed in February 2024
Reviewed: 18 February 2024
Abdelrahman
Egyptpathroom was small , and shore facilities not sufficient ( hanges ,roofs for accessories)
staff very nice , room clean , well prepared
Stayed in February 2024
Reviewed: 13 February 2024
Samy
EgyptEverything
Stayed in February 2024
Reviewed: 27 January 2024
Raza
Saudi ArabiaThere was a minor issue of water drainage in the shower area.
The staff specially the people at the reception and the luggage carrying guys.
Stayed in January 2024
Reviewed: 27 January 2024
Naveed
United KingdomShower was kinda block d even asked housekeeper to have a look but nothing changed.
Clean modern and welcoming
Stayed in January 2024
Reviewed: 24 January 2024
Adil
Saudi ArabiaBreakfast is very simple
Stayed in January 2024
Reviewed: 15 January 2024
Younis
OmanThere is no trasportation to ALHaram
Breakfast was very good
Stayed in January 2024
Reviewed: 9 January 2024
Habib
TunisiaTill now nothing
Clean and new
Stayed in January 2024
Reviewed: 8 January 2024
Haris
United KingdomMicrowave not available
The layout, cleanliness, design, calmness,the elevators.,the efficient staff good in English.
Stayed in January 2024
Reviewed: 4 January 2024
Elturabi
United KingdomI can’t think of anything.
This was my second visit and stay to this hotel after having had a very good experience the first time. I was impressed that this visit was even better than the last. Staff were super attentive and check in super smooth, hotel is peaceful and immaculate.
Stayed in December 2023
Reviewed: 3 January 2024
Hocini
QatarNothing.
I liked everything about it. If I go back to Mecca, definitely, it will be my first choice.
Stayed in January 2024
Reviewed: 2 January 2024
Omar
JordanNothing just transportation from haram to the hotel because a lot of taxi don’t accept to come back from haram
The staff and hotel are great but you need to use Uber or mecca bus and it’s cost around 30 Ryal each time
Stayed in January 2024
Reviewed: 2 January 2024
Qais
Saudi ArabiaI liked the cleanliness, the attitude of the staff and the price, it was only 7-10 minutes driving to Bab malik fahad
Stayed in December 2023
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