King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, 21955 Makkah, Saudi Arabia
#69 of 304 hotels in Makkah
Guests' ChoiceBased on 13893 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.4
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 8 May 2024
Ashraf
PakistanNothing
Location, attitude staff at check in and quality of breakfast
Stayed in April 2024
Reviewed: 8 May 2024
Ahmed
EgyptStaff not very friendly
Location View Good quality breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Syed
BahrainBuffet Dinner and breakfast were not as per expectation. Similar hotels offer much more variety
Stayed in May 2024
Reviewed: 8 May 2024
Tarek
EgyptNot clean there is worm in the room
Location
Stayed in May 2024
Reviewed: 8 May 2024
Ahmed
Egyptthe direction of how to reach to the hotel for dropping off guests or luggage's is not clear , the hotel should provide clear instruction of how to drop off the guests if you have your own car .especially if you arrive in prayers time.
every thing was good
Stayed in April 2024
Reviewed: 7 May 2024
Amr
EgyptCheck in desks are very limited when many people check in
Excellent service quality
Stayed in May 2024
Reviewed: 6 May 2024
Chaima
Tunisiathe place it’s near from the Haram and the prices good
Stayed in May 2024
Reviewed: 6 May 2024
Sidra
United Kingdomrooms were quite dark even with lights on. Bathroom was quite small for a room advertised as suitable for 4 adults and 1 child. Room was was not sufficient size.
location was good, clean property
Stayed in May 2024
Reviewed: 6 May 2024
Youssef
United Arab EmiratesThe view of the room
Stayed in April 2024
Reviewed: 6 May 2024
Hala
QatarThe hospitality Receptionist was friendly helpful Location was amazing Food in their Restaurant was yummy
Stayed in May 2024
Reviewed: 6 May 2024
Mohamed
EgyptTowels has bad smell even when changed
Location, good room size, comfortable bed and tasty food
Stayed in May 2024
Reviewed: 6 May 2024
Adji
IndonesiaNeed to swich lift to go to harram and sometimes have to wait 15 minutes just waitimg for the lift to go down from level 47
The hotel location near to masjidil Haram, Room boy crew was very nice and helpfull. Thanks to mr shah, mr adil for taking good care of us
Stayed in May 2024
Reviewed: 5 May 2024
Zineb
MoroccoNothing!
Great Location - Very Clean and very nice breakfast !
Stayed in May 2024
Reviewed: 5 May 2024
Abdul
United Arab Emirates1) Repeating daily same menus for breakfast with very little changes to items. Mainly, the following could be changed with more varieties: Baked potato's, oats soup, Indian lentils, etc. 2) Booking.com has shown the wrong location on the map.
Location, Room cleaning, Lifts facilities, Staffs and Boys,
Stayed in May 2024
Reviewed: 5 May 2024
Mohamad
Saudi ArabiaThe breakfast can be better.
The location is great.
Stayed in April 2024
Reviewed: 5 May 2024
Haseeb
PakistanAC Controls were not working well, I can confirm my observation as i myself work in operation and maintenance
Stayed in May 2024
Reviewed: 4 May 2024
Wajid
United Arab EmiratesIn room food service had limited options and was 200% extra expensive
The location
Stayed in May 2024
Reviewed: 4 May 2024
Ari
IndonesiaGood and clean
Stayed in April 2024
Reviewed: 4 May 2024
Mohamed
United Statesthe room was close to the elevators and it was a little bit noisy, but it was tolerable. It may be a little bit uncomfortable for a older person.
Stayed in April 2024
Reviewed: 4 May 2024
Mamdouh
EgyptThere was no voice isolation, i was hearing the neighbors which was disturbing.
Location, staff and cleanliness
Stayed in April 2024
Reviewed: 4 May 2024
Rania
United StatesI booked on the Accor website and paid. Later they canceled the booking and I lost the points and the room I had originally booked
All aspects were great. Location, food, service.. Etc
Stayed in April 2024
Reviewed: 3 May 2024
Ahmed
BahrainFood was bad , not organized,
Only the Haram
Stayed in May 2024
Reviewed: 3 May 2024
Ar
MalaysiaHard to find what I didn't like.
Partly view of Masjidil haram. Room is spacious.
Stayed in May 2024
Reviewed: 1 May 2024
A
United StatesThe fact that our luggages was delivered to the room 4-5 hours after our check-in
Location and breakfast was excellent.
Stayed in April 2024
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