الزبير بن العوام 2057, 42311 Al Madinah, Saudi Arabia
#66 of 225 hotels in Al Madinah
Guests' ChoiceBased on 2076 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
8.8
Value for money
7.7
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Zeeshan
United Arab EmiratesSize of a beds can increase a bit as I am tall fellow, my feet were in the air even after keeping my head very close to head side of the bed, but the bedsheets were clean and bed was comfortable. Locker was placed on top of the shelve, even a tall guy like myself could not see inside so I wonder how an average height person would use it. So lockers placement is out.
Attention to details was amazing, made up to the needs of the guest Clean and tidy rooms with fully functional facilities like coffee machine, fridge, phone charging slots and room was well lit Clean and well stocked washrooms with running hot water and top notch fixtures. Size was appropriate with good layout
Stayed in May 2024
Reviewed: 6 May 2024
Kamran
United KingdomNo breakfast included in high price and separate price was too high.
Stayed in May 2024
Reviewed: 6 May 2024
Nasir
PakistanThe environment wad good and room was well maintained and very clean 👌 Location was good and staff was nice and understanding
Stayed in May 2024
Reviewed: 5 May 2024
Mahammad
United Arab EmiratesSmall rooms,,,,not worth the amount the was paid during booking.
Staff, location, cleanliness
Stayed in May 2024
Reviewed: 5 May 2024
Muhammad
ThailandOver all good location, Nice hotel, good cleaning and can accommodate all the family group. main purpose of the visit was to perform Umroh in mecca and here in Madina to visit Masjid Nabwi and other holy places
Over all good location, Nice hotel, good cleaning and can accommodate all the family group. main purpose of the visit was to perform Umroh in mecca and here in Madina to visit Masjid Nabwi and other holy places
Stayed in May 2024
Reviewed: 5 May 2024
Muhammad
ThailandOver all good location, Nice hotel, good cleaning and can accommodate all the family group. main purpose of the visit was to perform Umroh in mecca and here in Madina to visit Masjid Nabwi and other holy places
Over all good location, Nice hotel, good cleaning and can accommodate all the family group. main purpose of the visit was to perform Umroh in mecca and here in Madina to visit Masjid Nabwi and other holy places
Stayed in May 2024
Reviewed: 4 May 2024
Mohamed
United Arab EmiratesTV not working.
The location is perfect for a women's prayer gate.
Stayed in May 2024
Reviewed: 4 May 2024
Hazem
Saudi Arabiat is not as near to haram as it appears on the map
Very nice hotel, but it is not as near to haram as it appears on the map
Stayed in May 2024
Reviewed: 2 May 2024
Mohamed
EgyptI think the main thing I found uncomfortable is the lack of enough space to walk around in the room or even pray. There was a small setting area with a coffee table that I had to move aside when I wanted to pray. Also, there was only 1 small wardrobe in the room that barely could fit the clothes of 1 person as half the storage space was already occupied by winter blankets and pillows. So, I and my partner had to keep our cloth in our bags.
Evey thing in the room was perfect. The facilities in the building and room service were very good. The beds were very comfortable. The breakfast was very good as well with different food options. The reception and staff are very friendly and keen to help you at any time.
Stayed in April 2024
Reviewed: 30 April 2024
Ola
EgyptSmall rooms
Location
Stayed in April 2024
Reviewed: 30 April 2024
Omar
Netherlandslittle bit outdated
breakfast was good, nice staff
Stayed in April 2024
Reviewed: 29 April 2024
Muhammad
Saudi ArabiaStaff cooperation
Price of the room
Stayed in March 2024
Reviewed: 23 April 2024
Muhammad
United Statessmall room
cleanliness
Stayed in April 2024
Reviewed: 21 April 2024
Ahmed
United KingdomNot many options for food and space in the cafe/restaurant. The shower temperature regardless what you put it on was not great.
The service was really good. Hilal especially always happy and looking to help with anything and everything.
Stayed in April 2024
Reviewed: 21 April 2024
Nijam
United Arab EmiratesFoul smell, need small maintenance on plumbing
Staff and housekeeping team
Stayed in April 2024
Reviewed: 20 April 2024
Md
KuwaitI shall love to stay in future as well
Friendly staffs, specially at reception. Housekeeping was too good. Very good breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Nadia
United KingdomGreat location, good service and polite staff.
Stayed in April 2024
Reviewed: 19 April 2024
Nada
GermanyThe room is small.
The room was clean, and the staff, especially the reception woman in the afternoons, was very helpful and attentive. The location is near the Haram and easily accessible. It was excellent value because I booked it at a 51% discount.
Stayed in April 2024
Reviewed: 18 April 2024
Soomro
Saudi ArabiaN/A
All is well
Stayed in March 2024
Reviewed: 18 April 2024
Abdullah
Saudi ArabiaWrong information about the bed and room
Location was perfect
Stayed in April 2024
Reviewed: 18 April 2024
Nusrat
United Arab EmiratesOnly Room size was not suitable for four adults.
Location is good, overall hotel maintained well.
Stayed in April 2024
Reviewed: 15 April 2024
Sobari
QatarI would suggest to provide more variations of food including south east asian food for breakfast menu
Receptionists are Very friendly, effective/efficient. Their response and action were prompt and helpful.
Stayed in April 2024
Reviewed: 14 April 2024
Haseeb
United StatesThe room size was very small for a family of four, with barely one foot between beds and just few feets in front.
The rooms were clean and comfortable, the staff was helpful. The hotel is within walking distance from Masjid Al Nabawi. In Ramadan 2024, the open ground next to the hotel was arranged for daily prayer. The food was decent, and the servers were polite.
Stayed in April 2024
Reviewed: 14 April 2024
Muhammad
Saudi ArabiaElevated Room Rates
Great Location
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content