Nothing

great location, excellent service &friendly and professional staff especially Bashair Thanks for great service.

Stayed in May 2024

No swimming pool

If you want to know the meaning of luxury and comfort

Stayed in May 2024

I wish they do have swimming pool

Everything

Stayed in May 2024

Nothing. Only didn’t like our ( short time ) stay

Enjoy our stay. Can’t ask any more. Extraordinary experience.

Stayed in May 2024

Staff were very kind and welcoming

Stayed in April 2024

Nothing

The Saudis receptionists and staff were very professional and kind, they make the place more attractive to come and visit. Also thanks to Sultan “the room organizer” for making my stay very memorable. Very calm and beautiful place to stay at in Jeddah.

Stayed in April 2024

N/A

Excellent

Stayed in April 2024

Breakfast package wasn't transparent, but was later resolved. Breakfast times are different on weekends which wasn't communicated due to which we missed Breakfast 1 morning.

True definition of prestige. Walk in like royalty, walk out feeling elite. Friendly staff, high-end luxurious amenities, which make you want to stay in bed or the shower. We received a generous beyond expectation upgrade to an opulent suite. The fine detail of this hotel can only be appreciated by an eye that is blessed with capturing elegance. Walk in to a drop of the liquid gold oud on your skin that lingers for hours making you feel true arab aura captured in its scents that brim with affluence. Breakfast was good.

Stayed in April 2024

As it was eid I think maybe arabic coffee and sweets should have been around at entrance

Location wonderful Breakfast very good Staff on arrival, doors and desks so friendly and helpful The grounds are so pretty The caramel lounge so nice

Stayed in April 2024

Literally everything was great, thank you!

I was absolutely blown away by this hotel in every aspect. The staff, the decor, the rooms, all were brilliant and exceeded my expectations. I will definitely be staying again and I can’t wait to be back.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Price for lunch, We requested early check in and late check out and both were not accepted

Clean, staff comfortable

Stayed in February 2024

It was all first class !!

Everything ! The staff is so knowledgeable and super friendly and so kind and helpful. I would like to point out the front desk staff ( Faisal, Ahmad and Saaed) and the waiting staff in the dining room ( Vikki). They all went out of their way to make us feel at home, with a large smile !

Stayed in February 2024

It has no amenities for children, it doesn't even have a pool

The property is excellent

Stayed in January 2024

Everything was second to none however i was unable to pair the smartphone to the TV due sever issues. Hopefully the next visit it works fine 🌹

Extremely clean and quiet. Super friendly staff

Stayed in February 2024

Nothing

Excellent but a bit expensive but possibly because we had it in room

Stayed in February 2024

I think breakfast buffet can use some rethinking.

Property is exceptionally great! Staff was fantastic. Especially, Mart who works at the spa was one of the most thoughtful and client focused individuals I have ever come across. He is an invaluable asset to Ritz at this property.

Stayed in February 2024

The the culture of the building, Room facilities

Location was very nice Clean and the staff was very kind and friendly

Stayed in February 2024

Nothing

Receptionist hospitality and amazing support. Abdullah Was great in helping me to get the best room with best facilities as per my wishes.

Stayed in February 2024

-

Everything was exceptional, amazing staff and wonderful service. I got a complementary upgrade to the royal suite it was such a wonderful experience

Stayed in February 2024

No swimming pool

Location

Stayed in February 2024

Nothing

The location is amazing, staff are very professional and friendly especially Abdullah he is the one who did our check-in Will definitely go back to The Ritz Carlton Jeddah we had a great time me and my family .. 5 stars stay!!!

Stayed in February 2024

All was good

All staff were kind and helpful

Stayed in February 2024

I experienced an issue with my AC, and it took Maintenance quite some time to resolve the problem. I would have appreciated if this issue had been addressed earlier. Additionally, I feel that the hotel could benefit from an upgrade in terms of style and furniture as it appears somewhat outdated. Furthermore, I believe that the toiletries provided could be improved and made more aromatic, and I suggest considering products from Le Labo. It would be desirable to have additional amenities such as a pool, shisha bar, and cigar cafe, similar to the offerings at the Ritz Carlton in Riyadh. These enhancements would greatly enhance the overall experience for guests.

The staff members were exceptionally professional, polite, and incredibly friendly. Their level of service was truly amazing. Moreover, the ambiance and lighting within the hotel contributed to a peaceful atmosphere, creating a sense of tranquility. Furthermore, the rooms were not only spacious but also clean and comfortable, ensuring a pleasant stay for guests.

Stayed in February 2024