Reviews of voco Makkah an IHG Hotel 4 stars
Ibrahim Al Khalil Street, Al Mesfalah, 21955 Makkah, Saudi Arabia
#12 of 229 hotels in Makkah
Guests' ChoiceReview score
Based on 2460 hotel reviews
8.8Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
7.7
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Facilities
9.0
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Staff
9.1
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Value for money
8.7
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Free WiFi
8.0
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Reviewed: 19 May 2024
Ehtisham
United Arab Emirates10 reviews1 helpful vote10“Amazing, outstanding”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Since there were very less guests most of caffes were closed
Amazing. This hotel is amazing. It was beyond my expectations. I paid very less money , hotel building reception lobbies lounges everything was super neat and clean. And best part was staff was very nice. They didn’t even asked for review. Only purpose i am doing this review is to help fellow Ummrah and Hajj pilgrims to find a nice decent accommodation in very reasonable price
Stayed in May 2024
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Reviewed: 19 May 2024
Mohamed
Kuwait6 reviews10Exceptional- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Very good hotel. Very nice staff. I like it thank you voco.
Stayed in May 2024
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Reviewed: 17 May 2024
Sayed
Kuwait8 reviews1 helpful vote9.0Superb- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Location. You have to wait for bus to go and come back from Haram. Needs more buses.
Very clean. Staff is very polite and helpful. Food is very delicious. I rate it as number one bufft in Mecca.
Stayed in May 2024
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Reviewed: 16 May 2024
Mohammad
Saudi Arabia1 review10“Clean hotel with great amenities relative to makkah”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
The hair dryer power is very weak
The staff are very helpful. The lady at the 5pm shift tower 4 went above and beyond to accommodate my requests. I think my trip was great because of her.
Stayed in May 2024
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Reviewed: 16 May 2024
Boshra
Egypt12 reviews3 helpful votes10“Perfect stay”- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is really nice and comfortable. Staff is very friendly. Shuttle bus service is always available which made going to haram really easy. Will definitely come back again.
Stayed in May 2024
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Reviewed: 15 May 2024
Hannah
United Kingdom4 reviews10“Amazing staff, outstanding hotel, great food and location.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing. Excellent property.
Amazing breakfast! Good and wide variety 👍 Excellent staff all round, especially Memonaa and Fatima at the breakfast check in. They were friendly, entertaining and always engaging! Everyone was very attentive to details and regularly checked in to see everything was okay for us. Although the location was a bit further from the Haram compared to some of the other hotels, there were regular shuttle buses running 24hrs and it was about 10 - 15 mins back to the hotel. Spacious rooms compared to other hotels in the Haram with well designed rooms, clean and new. Overall we loved our stay, and will always be coming back to Voco whenever we stay in Makkah.
Stayed in May 2024
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Reviewed: 15 May 2024
Omar
Egypt24 reviews4 helpful votes9.0“Good Stay”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
Although the room had adequate space, there was no table. That made it a bit difficult to eat in the room. Also, service in the hotel's cafe is very slow.
Overall good stay. Breakfast and room service were ok. Also, shuttle service to and from Haram is convenient. Would consider stay again in the future.
Stayed in February 2024
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Reviewed: 15 May 2024
Sajjed
United Kingdom7 reviews10“Exellent hotel with exellent shuttle service”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
Everything was good
All round service was exellent. Breakfast and Dinner was awesome.
Stayed in April 2024
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Reviewed: 13 May 2024
Hesham
Qatar8 reviews10“Marvelous & will repeat it for sure”- • Business trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
Shampoo bottle was empty & although we asked the room service to clean but he didn't change it.
Location, Comfort, Staff
Stayed in May 2024
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Reviewed: 12 May 2024
Fuentes
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Single Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Would’ve preferred walking distance to haram
Luxurious, good 24hour bus service to haram, friendly staff, excellent laundry facilities, good selection of breakfast buffet
Stayed in May 2024
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Reviewed: 11 May 2024
Hussain
Saudi Arabia13 reviews9.0“Take it”- • Business trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Free car parking Buses to the Harm every 30 minutes. Great breakfast
Stayed in May 2024
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Reviewed: 11 May 2024
Mohammed
United Kingdom2 reviews2 helpful votes10“Excellent service from every staff member in each department.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 7 nights
- • Submitted via mobile
The only thing is the smoking. It's sad that many people smoke in Makkah, it's the only downside of makkah. Nothing which the hotel can do much about. But it's the same outside most hotels in makkah.
Everything in this hotel was amazing. I am a tour operator and came to visit to seek out possible hotels for my groups to stay. The checkin was exceptionally well, super quick and friendly. They were willing to speak and answer all questions, and most importantly I didn't feel rushed. The cleanliness of the hotel is superb. Daily house keeping and really friendly staff. They stock up the waters, tea etc very generously (which was especially needed in the hot heat of may) There was hardly any wait time for elevators, they had lots and they were super quick too. Breakfast has a wide variety, excellent start for a day. The free shuttle service is a must in this heat. Very quick and effective. There is a mini mall in the lg floor of the hotel, decently priced, great for groceries and also a barber. They even let me have a slight late check out - once again brilliant all round.
Stayed in May 2024
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Reviewed: 11 May 2024
Yazan
Saudi Arabia3 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Even if the location was little bit far but they had a shuttle busses 24/7 I will definitely choose Voco again.
Stayed in May 2024
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Reviewed: 10 May 2024
Soukaîna
Belgium2 reviews10“Peaceful”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Exceptional hotel, very good quality/price, pleasant and welcoming staff, Madame Maymouna at the restaurant reception for breakfast, which is very copious and multi-choice, not forgetting the people who work at the hotel reception specifically Saba, Dana...
Stayed in May 2024
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Reviewed: 10 May 2024
Muhammad
Australia4 reviews10Exceptional- • Couple
- • Deluxe Room
- • Stayed 5 nights
- • Submitted via mobile
Just a location its a little bit far from haram but the have the shuttle bus service thats really good almost every 15 mints the bus is leaving for haram so not soo bad
Property was really good room was nice and comfortable staff was really good room service was quick and good
Stayed in March 2024
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Reviewed: 10 May 2024
Syed
United Kingdom18 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Single Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Distance from the mosque is quite a bit of a journey.
Nice clean hotel.
Stayed in February 2024
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Reviewed: 9 May 2024
Abdelrahman
Egypt3 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
They make everything easy in terms of the purpose of the holy trip. You will not feel lost or wasting any time. In addition they were very nice
Stayed in May 2024
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Reviewed: 9 May 2024
Furqan
United Kingdom2 reviews1 helpful vote10“Absolutely fantastic. Will stay again in the future if I get the chance to come and visit Saudi Atabia”- • Couple
- • Deluxe King Room
- • Stayed 7 nights
- • Submitted via mobile
Have to take a bus ride to get to main area.
Clean and friendly staff. Hotel looked amazing. Has an indoor shopping mall.
Stayed in May 2024
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Reviewed: 9 May 2024
Tehseen
United Kingdom16 reviews1 helpful vote9.0“Good location great hotel to stay”- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Nil
Clean super room , staff helpful, good food, shuttle service to and from Haram
Stayed in May 2024
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Reviewed: 8 May 2024
Nawaz
United States5 reviews10“Excellent stay recommend to others”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 13 nights
- • Submitted via mobile
Nothing
Keep it up
Stayed in April 2024
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Reviewed: 8 May 2024
Hamid
Ireland7 reviews9.0Superb- • People with friends
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
All good. Location, of course, is a bit far from Haram , but shuttle services were amazing
Everything is above our expectations. Very clean , comfortable, best room services . Staff was very helpful, pleasant, and friendly.
Stayed in May 2024
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Reviewed: 7 May 2024
Mehmood
Norway3 reviews10Exceptional- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
It was a good staff good location and best room.
Stayed in May 2024
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Reviewed: 7 May 2024
Sayeed
Pakistan1 review10“Loved it. I WILL BE BACK!”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Cant think of anything @
An excellent spread of food items to suit all varieties of tastes, from Western/Americsn style to middle eastern and Asian dishes. Variety of cheeses, meats,juices fresh fruits. You name it it was there. The floor management was always present, and always looking after the guests needs. Maimoona a very efficient lady is worth a mention, with a keen eye for Customer needs and efficient service. Loved my breakfast during the stay.
Stayed in May 2024
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Reviewed: 6 May 2024
Sayed
United Kingdom1 review10“Voco just superb”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
There was nothing negative and further more it's just the best location .
Placed a 5 stat review on Google maps, that says it all. Fantastic and amazing.
Stayed in May 2024
