Above Gate D41, Level 3, Departure / Transit Area Terminal 1, Singapore Changi Airport, Changi, 819642 Singapore, Singapore
#189 of 478 hotels in Singapore
Guests' ChoiceBased on 3125 hotel reviews
7.8Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.1
Value for money
6.7
Free WiFi
8.1
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End of dialog contentReviewed: 31 March 2024
Melanie
New ZealandWould be good if had shampoo and conditioner in shower Needed a vegzn/ vegetarian cooked breakfast option that wasnt dinner type food
Very comfy beds
Stayed in March 2024
Reviewed: 30 March 2024
Jyothy
New ZealandThe common washroom inside the dining area was not cleaned and was disgusting
Room was very clean
Stayed in March 2024
Reviewed: 30 March 2024
Graham
AustraliaNothing
Easy access
Stayed in March 2024
Reviewed: 29 March 2024
John
AustraliaThere was maintenance works going on in the block of rooms that we were assigned first(1am) very loud drilling. We asked for a different room. (That was fixed straight away)
The staff were very attentive and helpful. Check-in was easy and the Hotel is in a convenient location. We did have an issue with the first room allocated, but the staff immediately found us a much more quiet room in a different block. The room was clean and meals were included. Staying in transit was a much easier option.
Stayed in March 2024
Reviewed: 29 March 2024
Justine
United KingdomTemperature in room a bit warm
Convenient Meal at any time - not just morning
Stayed in March 2024
Reviewed: 28 March 2024
Eve
AustraliaThe only issue we have is that for two adults and two small children, one room would be fine. We had to book a second room which we didn't use at all as we all need to sleep in the same room. It would be a lot better if families with young children had the option to only book one room.
Excellent check and helpful staff. Pool is great and the free meals and drinks are good. The location is perfect.
Stayed in March 2024
Reviewed: 27 March 2024
D
United StatesBreakfast wasn’t great. We went elsewhere for something to eat.
Very convenient, clean and comfortable bed.
Stayed in March 2024
Reviewed: 25 March 2024
Peter
AustraliaJust a little difficult to find. The name Transit Hotel on the signs confused us.
The quiet. The pool. The restaurant. The closeness to food court and prayer room. The friendly relaxed staff who were eager to help.
Stayed in March 2024
Reviewed: 22 March 2024
Hidena
JapanPrice can be more flexible, like, 6 hours, 8 hours …. If it is more reasonable, I think it is good.
Clean
Stayed in March 2024
Reviewed: 21 March 2024
Meta
United StatesThe hotel was hard to find and at the other end of the airport from the terminal where we came in. Airport personnel didn't know where it was so it took a long time to get there, including a 20-minute bus ride around the terminals.
It was clean and had comfortable beds, and very quiet- surprising since it was at the airport.
Stayed in March 2024
Reviewed: 21 March 2024
Suzi
United KingdomFeeling of isolation in room no window
Excellent location, very expensive
Stayed in March 2024
Reviewed: 20 March 2024
Linda
Australiathe ‘free’ meal is the most disgusting meal I have been offered in all my travels
clean and convenient
Stayed in March 2024
Reviewed: 19 March 2024
Belinda55
NetherlandsThe location, room, pool and kitchen. Excellent for a long lay-over.
Stayed in March 2024
Reviewed: 19 March 2024
Graeme
New ZealandBit expensive but all transit hotels are expensive!
Clean, modern accommodation for long in transit stop-overs between flights. Great breakfast included in their own restaurant.
Stayed in March 2024
Reviewed: 19 March 2024
Herman
AustraliaPrice for a 12-hour block is too high for the facility being offered. (You can just pay for a 6-hr block which is half the price, if you think a 5-hr sleep after a shower is good enough.)
Comfy and big beds; good bathroom; nice & quiet -- That's all you need for a sleep between flights.
Stayed in March 2024
Reviewed: 17 March 2024
Donna
AustraliaAll good
Location, quietness, staff and pool.
Stayed in March 2024
Reviewed: 16 March 2024
Julie
AustraliaThe breakfast choice was not good. No fresh fruit, juice or healthy options
Location, comfy bed
Stayed in March 2024
Reviewed: 16 March 2024
Gillian
AustraliaNothing
Good option for a long layover at Singapore Airport. Room was comfortable and good option of pool and bar area.
Stayed in March 2024
Reviewed: 16 March 2024
Dotta
AustraliaWe do NOT understand how this mistake could have been made - WHY would we have booked those hours????.....
The staff were amazing, especially considering that when we arrived at Aerotel Singapore after a long flight, we were told that our booking was from 7am til 8pm, and therefore we had lost the booking!!!!! Considering the fact that we were still at leave at 7am, we were at a loss to understand how this happened;.....thanks to the great staff, we were accommodated and slept very confortably....
Stayed in March 2024
Reviewed: 15 March 2024
Alexandra
AustraliaThe corridors were dark and gloomy and it was very expensive for such a basic room and facility. The complimentary meals were not very nice.
Convenient location and room was clean and comfortable
Stayed in March 2024
Reviewed: 14 March 2024
Bernard
FranceWe really enjoyed the courtesy and the efficiency of the staff. We did enjoy the pool right after à a 13 hours flight. It s a confortable and quiet room. We enjoyed the flight airport activity from our window. We enjoyed the meal provided either as a dîner or as a breakfast. At Last it s a great way to save energy between 2 connecting flights without having
Stayed in March 2024
Reviewed: 13 March 2024
Brijindera
United KingdomThe price! A bit steep. Also, no spinner in changing rooms of swimming pool. This would be handy for those in transit. Also, they should provide not just body wash but shampoo and conditioner. Their clientele are almost all in transit and have no access to this.
Great location, comfortable bed, good shower, nice lounge area, lovely swimming pool.
Stayed in March 2024
Reviewed: 12 March 2024
Heather
New ZealandLack of control over the temperature of the room
Ideal for transit. Comfortable and clean and convenient.
Stayed in March 2024
Reviewed: 10 March 2024
Irene
PhilippinesShower heater has defect.
Big space
Stayed in March 2024
Reviewed: 10 March 2024
Dushy
AustraliaNothing
Very clean and quite
Stayed in March 2024
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