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  4. Reviews of Crowne Plaza Changi Airport, an IHG Hotel

Reviews of Crowne Plaza Changi Airport, an IHG Hotel 5 stars

75 Airport Boulevard (Terminal 3), Changi, 819664 Singapore, Singapore

#46 of 478 hotels in Singapore

Guests' Choice

Review score

Based on 3626 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 8 June 2024

    9.0
    Good night sleep, great buffet, friendly staff ideal location to get into town with the train.
    • Leisure trip
    • Couple
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night

    none

    We arrived after midnight after a long flight and they gave us an upgrade to a very luxerious suite. It's a pity we only could enjoy it for a good sleep but since you can use the room till 12.00 noon we enjoyed it a little longer. The Breakfast buffet with lots of Asian and European style dishes was delicious and if you book it by checking in it's a cheaper rate. After checking out you can still use their facilities like pool and showers and safely store your hand luggage till your departure. Very good option for if you are in between transfer/stopover flights.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Almost perfect place.
    • Leisure trip
    • Family with young children
    • 1 King Bed Premium Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Room 317, cleanliness in the bathroom behind the front sink stonecover., apparently never cleaned. While using the toilet at night, I took torch just to avoid switching the bathroom lights and waking up my husband. Accidentally saw behind the sink frontal stone cover from the side, which is open, and it's awful dirty there. The glass cabin bathroom wall is fancy, but never dark in.this room, we ended up walking without lights on. The tv in our room had a chinese subtitle, which we were unable to turn off. Limited channels, complicated use, send error several times showing no internet connection. The chaos of light switches in our room. Never found the right one. Seating service for breakfast. As an adult couple, we weren't enjoying sitting next to a family of four with a bothering young girl ( around 10) who was very active for the whole time we spent our breakfast. Previously, we had luck couple of times and had beautifully calm brekkies, but not this time. There were a lot of empty tables around, so this should happen for some other reason. Table cleaning service at breakfast. I had approached 5 times while my mouth was full with my breakfast. Once to try a new green brekky cocktail, one's to fill out a quick survey, 3 times to take an empty plate. While I understand they must keep the table clean, in my culture, we let ppl finish eating before approaching them. Maybe it's okay in Singapore.

    Very polite, professional working culture. Super soft bedsheets, great mattress, fabulous breakfast.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Convenient stay next to the airport
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that marred my stay was that the temperature of water in the shower was inconsistent. The hotel was pricey, even after taking into consideration how expensive hotels are in Singapore. But I guess there is a premium to be within walking distance to the airport.

    Easy walk from Terminal 2 via a fully covered link with travellator. Lots of eateries at the basement level of the building. Online checkin and checkout was a breeze. We were given a free upgrade. The bathroom was generously proportioned with bath tub and a separate shower cubicle.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Comfortable stay
    • Business trip
    • Family with young children
    • 1 King Bed Standard Jewel Wing
    • Stayed 2 nights
    • Submitted via mobile

    Nothing special

    I didn't had breakfast. I like indian breakfast

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Great location to Changi and Jewel. Clean and quiet, perfect for a good rest the night before departure.
    • Leisure trip
    • Couple
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Really nice hotel
    • Solo traveller
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive!

    Really nice decor and clean

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything, location, the rooms and staff were really helpful 👌

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Couple
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Great experience
    • Leisure trip
    • Couple
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    The free upgrade, great service, warm staff, good service

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Short stay-In from Singapore @ 1700 → left for Tokyo @ 0600. Accommodations were perfect.
    • Leisure trip
    • Group
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night

    It would have been nice to have bidet on the toilet.

    The room was very quiet for being by the airport. We could not hear the planes when we were inside the room, but outside, you could hear them. The bed and bathroom were comfortable.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Glad to be back again
    • Leisure trip
    • Couple
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night

    TV channel selection should be updated.. Same as 40 years ago .( Get rid of CNN , BBC)

    Short stay in Singapore. good location to be if not wanting to go into the city. Surrounding area in airport has all you could want while waiting for next days flight.. Hotel has renovations since last stay., foyer area , new restaurant , did not try but looks better use of area than before. Room very comfortable, love the bed especially after a long flight.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Great location for lingerie haul flight
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location is key for overnight stop for long haul flight

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and quiet. I also ordered room service which was prompt and tasty.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Easy after a long, late flight.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    I originally had to walk outside the door to get wifi connection. For the same price as a previous stay, I didn’t like the room as much.

    Easy overnight stay after arriving at midnight.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Friendly staffs and beautiful hotel
    • Business trip
    • Solo traveller
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Next to the terminal

    Stayed in March 2024

  • Reviewed: 31 May 2024

    9.0
    Easy access to airport
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    nothing

    easy to access from Changi, very clean, comfortable bed

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Great location and awesome room
    • Leisure trip
    • Couple
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing location and beautiful view of the pool area from room.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Disappointed regards the noise level of the air con. We spent the previous week in a property downtown Singapore (less t
    • Leisure trip
    • Couple
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    Our air conditioning was so loud we had to move at 245 in the morning

    It was a lovely place to stay close by departure

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    Nothing, but quite expensive.

    Convenience being inside the airport.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    We had an over-night stopover on a long haul flight. It was fantastic
    • Leisure trip
    • Couple
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    It’s right at the airport!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Non Smoking
    • Stayed 1 night

    The room was spacious and clean. Allowed me to take my meetings with no issue at all

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    convenient and well maintained
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    liked it all

    so convenient , loved the pool and do hassle free to catch a late flight

    Stayed in April 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Jewel Wing
    • Stayed 1 night
    • Submitted via mobile

    The food in the restaurant was the only disappointment. I had a salad which was just okay. But the minestrone soup was the worst I have ever had.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Location
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive

    Location for an overnight in the airport

    Stayed in May 2024

Showing 1 – 25

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