The location is superb. Lots of eateries around the area. And it’s right above Outram MRT. Staff was friendly and helpful.

Stayed in May 2024

The room smell musty. Housekeeper forgot to bring us the drinking water.

Near the train station. Near chinatown.

Stayed in June 2024

Bathroom is not private!

Room size is good, had a big comfy King bed.

Stayed in June 2024

Room was quite small and rather tired but was adequate for an overnight stop. Pool Was closed at 8pm and we arrived at 8 so couldn’t use the pool unfortunately.

Handy location to MRT

Stayed in June 2024

The room was small and cramped It was advertised as a big room, but no bigger than any other hotel. We've stayed in Singapore. On arrival, checking 7:30 in the morning. A room wouldn't be ready Until 3pm which is pretty normal. But we were told we were unable to use any of the hotel facilities apart from the lobby. All the other hotels we've stayed in in Singapore. Let you use the pool area to relax. But not here shame. We will not be returning to this hotel.

It had a nice big bed.

Stayed in May 2024

Restaurant / bar facilities were not great. Restaurant closed regularly between meals, and the bar area was almost never staffed (although you could ring a bell). Bar itself was also incredibly small, maybe 8-10 seats total and just sort of.. in the lobby. In the evening, another bar opens, but it is extortionately expensive. Overall the hotel ground floor is really just one big lobby, and doesn't really give the feel of a proper hotel bar/ restaurant. Coffee machine and vending machines in the hotel lobby were broken. Room cleaning services were excellent, but seemed to happen at random times of the day. One day my room was not cleaned until near 6pm, despite not being there the whole day and having the "please clean my room" light on.

Room was very big and wonderfully air conditioned. Shower was lovely however the hot water pressure came and went, making it difficult to have a really good shower. Good facilities within the room, I myself had an excellent view. Laundromat was a lifesaver due to the amount you sweat in Singapore. Pool was also lovely, although a bit in need of refurbishment. Amazing location overall. There is a metro station entrance within 1 minute walk.

Stayed in May 2024

I thought it a bit odd that i can charge some things and not others when dining in the japanese restaurant and bar in the hotel. I like the view from my windows but the outside was a bit dirty and dulled the view, in the daytime. Perhaps a more comfortable chair would be useful to enable work at the desk.

The location was excellent for my situation - recuperating from my knee operation but can easily commute to office and nearby amenities. Housekeeping was very well done. i love the bathroom with the bidet, nice-smelling bodywash and shampoo, strong water pressure.

Stayed in May 2024

Very good location.

Stayed in April 2024

The room is quite small to be shared by 2 people and the luggages.The bathroom design was rather uncomfortable.

Nice clean hotel and rooms. Very close to Mrt. Fancy looking hotel and safe feel.

Stayed in May 2024

Gute Lage (nahe China Town). 24/7 Rezeption. Sauber.

Stayed in May 2024

The room design is quiet weird using wardrobe door sliding as bathroom wall facing the sink, but it leaves a big gap. If you are not couple but friends it is a bit strange

The location is super convenient.

Stayed in April 2024

The toilet is too cramped and dusty. The shower door opens awkwardly, where you can't be in the toilet to open it.

The location of the hotel is adjacent to Chinatown, from where you can easily access MRT, food stalls, and restaurants. The bed is comfortable. The room is spacious. Good WiFi.

Stayed in May 2024

It is centrally located, and is only walking distance to Outram Park MRT.

Stayed in May 2024

Amenities in room could be better. Bit dated, needs a revamp. Pool was closed for maintenance. Everything had flat batteries.

Excellent customer service and housekeeping staff. Great location, comfortable bed. Good view.

Stayed in May 2024

-

Location was very good! Next to a nice neighbourhood - walking distance to chinatown and there is metro station just next door.

Stayed in May 2024

Location near MRT station

Stayed in May 2024

none

Location, being super close to Outram Park station. Cleanliness of room and hotel. Nice swimming pool.

Stayed in April 2024

Great location, clean and casual.

Stayed in March 2024

No pool and rooms were small

Liked the location and beds were comfy, staff was welcoming and pleasant. The hallway smelled good

Stayed in May 2024

none

location

Stayed in May 2024

I was not informed before arriving that the swimming pool was closed for the whole of my stay (6 nights)! In Singapore climate that's a huge drawback . I felt cheated.

Sunday complimentary foodie tour-great tour led by friendly hotel employees -food tasting and a little bit of Chinatown sightseeing. Helpful staff.

Stayed in May 2024

Our room was small, the carpet bit stained, there was a strange gap in between the room and bathroom, very uncomfortable way to enter the shower cubicle. Our room didn't represent 4 star hotel, the biggest disappointment was that the swimmimg pool was closed for renovations without being informed earlier, I would have changed the hotel

Very close to the train station and Chinatown, very friendly staff at the reception desk

Stayed in May 2024

Bath towel is worn off

Great location. Just above MRT station. Walking distance from Chinatown. Multiple food choices nearby

Stayed in May 2024

Restaurants in hotel did not offer 15% discount to guests that's advertised. Treated customers as though they were locals not hotel guests . Had breakfast and drink at bar and wanted to charge to room . Not possible , pay direct but no discount offered .

Location , shower , comfortable bed , quiet.

Stayed in May 2024