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  4. Reviews of Santa Grand Hotel East Coast a NuVe Group Collection

Reviews of Santa Grand Hotel East Coast a NuVe Group Collection 4 stars

171 East Coast Road , Katong, 428877 Singapore, Singapore

#150 of 478 hotels in Singapore

Guests' Choice

Review score

Based on 441 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    great room, lovely pool area and great restaurant staff very friendly

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Really good, would happily stay again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    very clean, excellent staff, great service.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very decent stay
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Water heat.....not consistent.

    Location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Friendly team, comfortable room, pool and convenient location for our visit
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Friendly team who were very welcoming on arrival and each time we saw them, comfortable room, nice little pool on the roof and convenient location for our visit

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Nice place, nice area
    • Leisure trip
    • Solo traveller
    • Deluxe Single
    • Stayed 2 nights
    • Submitted via mobile

    Room was small.. even for me, a small person, found it small. Had to put my suitcase on the desk cause there wasn't much room on the floor. I hung up the Do Not Disturb sign because I wanted to sleep in, thinking they would come back later when the sign was gone but they never came back to check. I only wanted new snacks though 😅

    Hallway to the rooms smelled very nice, staff was friendly and helpful when you ask for neighborhood recommendations. Room was clean and you get free mini bar. The area was very nice, anything you could need is close by.. city centre is reachable by bus (30-40 mins to the Merlion) or take a Grab car. Airport is near (15 mins by car) and the beach is in walking distance.

    Stayed in February 2024

  • Reviewed: 20 April 2024

    7.0
    Enjoyed and will stay again
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 5 nights

    Very clean and tidy, but small

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Nice place to stay
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Well...some noises from outside (slamming door, horn and etc)can be heard

    Hotel room equipped with big Smart TV which you can watch YouTube and etc. it's important for staycation. Staff are very friendly and helpful

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Reasonable price for stay in an unreasonable expensive city
    • Leisure trip
    • Couple
    • Superior Queen with Skylight & Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    A bit far from city center (though it maybe not possible to find anything good, close to center and not skyhigh at a price point). My room had no classic windows, box with 4 walls, so they installed matte window at ceiling. Which cannot be closed, or “turned off” in any other way. So it started shining bright in very early morning 6-7 am. Really “design solution” that rises some question. Minor bug that toilet door have no lock, and cannot be locked. Can be too intimate for some people 😅

    Proce/quality is very good, not too far from airport maybe considered as pros for short stay. Very clean and neat. Have pool for those interested.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    Perfect Note
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Could have more systems for payment such as through app based payment services and should be accepting of digital identitification.

    This hotel is value for money. Well located with restaurants and the ECP near by. The room itself is comfortable, specially considering that the need is mainly to sleep at night.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Good property overall, if you don't plan to spend too much time in the room.
    • Leisure trip
    • Solo traveller
    • Deluxe Single
    • Stayed 4 nights
    • Submitted via mobile

    The room was incredibly small. & It could be cleaner. There was dust and even some hairs in the bathroom from a previous guest I guess.

    The location and the staff were very nice. I have never met kinder people working at a hotel. They went over the board to accommodate my needs and even helped me when I forgot my bag.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Comfortable, good location
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Very small room, but city centre so never going to be big you could at least get in bed from both sides !

    Location was fine, hotel was ok we only had one night so difficult to judge. Restaurant we had a drink in but not food, seemed comfortable and nice.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No complain

    It was convenient for me to meet up with family.

    Stayed in February 2024

  • Reviewed: 20 March 2024

    9.0
    Great value for money andf really useful after last minute travel changes.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    We booked at the last minute after flight problems at the airport. This was at 22.30. We were looking for somewhere in town that offered good value for just 1 night. We were pleasantly surprised what we got for our money in such an expensive place for accommodation.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Small room, but clean and good value for money. Location is very nice
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights

    Location is fantastic! Next door there is a nice place for breakfast, lunch and dining. Hotel has no kitchen so you need to go out. I like the rooftop pool, although there aren't so many (only two) sun beds. They are working on that .

    Stayed in February 2024

  • Reviewed: 18 March 2024

    9.0
    Overall quite ok. But sometimes parking not that convenient
    • Leisure trip
    • Couple
    • Superior Queen with Skylight & Bathtub
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy in the morning when cleaning staff doing their job in the morning as the store room just in front of my room. If The light from emergency light could be dimmer will be good.

    Location, clean, facilities & friendly service

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    We enjoyed our stay at Santa Grand despite the bed being too hard and leaving us with sore backs. Every thing else as ve
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed too hard

    Staff and location were brilliant

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King with Skylight & Bathtub
    • Stayed 4 nights
    • Submitted via mobile

    Towels are old

    Very friendly staff and helpful. Mercy was all good to us plus every staff was good

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Good hotel value for money great location if you’re looking for a non city experience by the coast
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in 3 different rooms as we had to go to airport every night, each room was good but one was a little tight due to location of TV

    Location to airport and coast Pool Staff friendly and helpful

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Good value for money and friendly staff
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. But please consider this is a modest hotel, no breakfast, no room service. The rooms are small, but it is really good value for money and the staff is super friendly

    The pool is nice, staff is super friendly, plenty of restaurants around and very good value for money

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen with Skylight & Bathtub
    • Stayed 1 night
    • Submitted via mobile

    The window on the ceiling (skylight room) is very small so that room is quite dark..

    Staff are very kind

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Best location in Singapore
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms but that’s Singapore

    Location brilliant a really cool spot. Locals rather than tourists. Hip area without being pretentious. The lovely receptionist recommended a fab local Chinese restaurant it was soooo good we went back again and again. Clean room and great value. Bus stop for airport and main Singapore outside.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Cleanliness

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    It was a nice place. And stuff was very welcoming.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms.

    Nice, new and clean

    Stayed in February 2024

  • Reviewed: 8 December 2023

    8.0
    Good location.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is a bit small for 2 persons.

    Helpful and friendly staff

    Stayed in December 2023

Showing 1 – 25

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