Staff at restaurant and spa do not really try to be friendly especially guy (lifeguard) in spa

Location, rooms, spa

Stayed in April 2024

In contrast to the breakfast, the dinner was a real disappointment. Food was basic at best. The parking lot is huge, still there is no charging station for electric vehicles. Although there is a nice playing area for small children, the one for the older children can be improved: the equipment is really old and/or broken and everything costs extra!

It really is a beautiful hotel. We liked our room, which was spacious, clean and modern, especially the bathroom. The swimming pool is also very beautiful with a great view of the mountains. Breakfast was fine with many options and fresh fruit.

Stayed in April 2024

I think there should be tea and coffee making facilities in the room Or be able to request the use of a kettle most 4star hotels have this facility There was no English black tea at breakfast Or smoked salmon

We had a Mountain View room with a large balcony the view was just beautiful, the room was large with a large walk-in shower Both the breakfast and dinner had a good choice Something for everyone Beautiful clean hotel and warm clean swimming pools

Stayed in April 2024

Nothing

I enjoyed every aspect of the property. The room was nice and clean as always and the lift was nearby so everything was accessible.

Stayed in February 2024

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Stayed in January 2024

The coffee is really bad , we were wondering how can they offer such a bad coffee while the breakfast is really excellent , we though the sauna is included in the price but it wasn't

The food is excellent, both breakfast and dinner , the staff very friendly , the location is just 10 min drive from Kranjska gora , the pool is nice and the hotel in itself is great

Stayed in January 2024

• Big room, big sofa We were 4 together in 3 person room 4 stars part of the hotel. It’s one of the most comfortable hotel for the family with a small child. I had a lot of dubs. In a 4 stars part you haven’t room for 4 people. For example if our small one doesn’t leave a place for papa during the night (it could happen) in a big bed there is enough place for him with an elder son on a sofa or not 😅 And It was enough. You can make a full bed from a standard sofa which you have in a triple room if it’s necessary. And the room and bathroom were comfortable big for family. • Free upgrade They gave us free upgrade and we had the best view to mountains ether. • Good breakfast and dinner If you order the dinner in advance, before coming, you will get it for 10 euro per person. Yes it’s quite simple, but you always can find what to eat even if you are vegetarian. • Big and warm swimming pools • Places around

Stayed in December 2023

The view from our window

Stayed in January 2024

Sauna and towels in wellness are additionally charged.

Very clean, specious room, great food

Stayed in January 2024

The pool was quite cold, both air and water temperature. You need to pay extra for the saunas, but it's worth it.

Amazing location & view, very nice comfy rooms. The food was okay. The staff is super pleasant and the receptionist gave us some great tips on what to do and visit locally, we appreciated that a lot. There are some great hiking and walking paths around the hotel or just a few minutes away by car. Also very close to Kranjska Gora, where you can find restaurants and supermarkets.

Stayed in December 2023

Swimming pool area outside was a bit coldish, but pools were with fine temperature (except the big one for swimming which is ok). Also it was a bit crowded even if it was not a weekend. Children's playroom could be a bit cleaner. Coffee set could be available in the room.

Very nice mountain location and beautiful surrounding, friendly staff, having spa facilility with swimming pools and saunas, good breakfast and dinner buffets

Stayed in October 2023

Carpets looked dirty/stained; generally the hotel was a bit outdated -no kettle in the room -the shower head was squeaky

The views were incredible -even though we forgot our swimming suits, the pool looked amazing (plus there were other activities to do) -staff was kind to us -the bed was comfortable

Stayed in October 2023

Location, nature, tranquility, kind staff, great food.

Stayed in October 2023

Everything is perfect.

Stayed in October 2023

Additional towels would be appreciated

Incredible scenery from a mountain view room. Comfy bed and quiet room. Lovely staff. The pool and spa were lovely also.

Stayed in September 2023

There was no shower curtain, so it was really difficult to take a shower without flooding the bathroom.

The room was very clean, modern, big and had a balcony with a beautiful view. The staff was very friendly and the breakfast was excellent!

Stayed in September 2023

Great hotel at a great place, very nive view from balcony

Stayed in July 2023

I asked for a favor before the arrival and staff of the hotel made it happen. That was amazing. <3

Stayed in July 2023

Very clean, modern and well kept premises. Important to have transport to reach premises but offers a very good car park for residents. Breakfast was very good. Lots of different facilities available

Stayed in September 2023

The food was OK, but could be better, especially for the price of the accomodation. Breakfast was excelent, dinner could do with some improvements.

The location of the hotel is fantastic. The spa is nice also the outdoor facilities.

Stayed in September 2023

Breakfast, 2-3 star breakfast.

Location, view, spa zone

Stayed in September 2023

Amazing staff, they treated us so well. We liked the breakfast and dinner, large variety of food. The indoor pool and wellness are a big bonus. Thank you so much.

Stayed in August 2023

Wifi in our room dropped out regularly and was exceptionally slow despite management resetting router for us

Comprehensive range of facilities in a quiet area out of Kranska Gora.

Stayed in August 2023

Rent of bicycle is expensive in this hotel

Position of the hotel is excellent 👍

Stayed in August 2023