Nothing!

Every dedicated pet parent knows how difficult is to travel across countries with pets. I was with a dog and with a cat, arrived past mid-night and the greeting was exceptional. Forever thankful for the support, attitude and warm welcoming. The amenities for the dog left in the room were such a nice touch that I highly appreciated even my exhausting 10-hours driving from Germany. It is always the people who make the difference and at Sheraton Bratislava know that. Then it comes the brand and the offered product. Thank you!!!

Stayed in April 2024

very comfy, clean, smells nice, staff very friendly, perfect location.

Stayed in April 2024

The management should reconsider the amount of the deposit requested, as it is not justified by the prices of the items that can literally be taken by your customers. Just if you had a situation when the TV disappeared :)

Stayed in March 2024

Very expensive for what it offers Parking, the need to pay per day for parking in 5stars hotel not allowing anyone to enter the lounge!! this is a shame since we spend lot of money when travelled no balcony in rooms

Location Staff

Stayed in February 2024

Location.

Stayed in March 2024

We were surprised that the maids did not change the linen every day. It is a 5* hotel after all. Breakfast was descent but the variety was not good. We stayed 4 nights and nothing changed in breakfast options. Frankly, we got bored of it quickly. Moreover, hygiene issues are being raised when we saw the vanity kit having cotton pads and q-tips unpackaged. Last but not least, with such competition and continuous improvement in hotels nowadays, the decoration of the rooms feels a little dated. All furniture are scratched, hit or just out of fashion. This is not a serious problem obviously, but when you charge 200+€ per night, the value for money is really questionable.

The bed was phenomenal. Not too soft, we had an excellent rest each night. The executive club was also very nice, a cozy place with easy access and a descent variety of food and drinks. Good WiFi and very spacious bathroom. Our free upgrade was much appreciated.

Stayed in February 2024

In the Eurovea shopping complex, so not close to the historical centre

Spacious and beautiful room Luxurious fittings Large and well appointed bathroom with bathtub and spacious shower Modern building

Stayed in December 2023

Expensive parking

Big clean room

Stayed in February 2024

15€ for Spa usage

Stayed in January 2024

Swimming pool and sauna was not included in price

Interior modern,clean, couse, food nice fresh, different varieties

Stayed in November 2023

Excellent hotel and very friendly and professional staff!

Stayed in October 2023

Very dificult to find entrance of the hotel and proper parking.

Stayed in September 2023

Everything was great, kind staff and freindly. Perfect location

Stayed in October 2023

In my opinion, in a 5* hotel, one bottle of water should be provided daily for each guest. We got 1 in total for a 2-night stay. Sheraton is a bit money-oriented, in the sense that you need to pay for extras. There is nothing "bad" about that, but you do not get the "all in one" luxury feeling. I'd prefer a $15 more expensive room rather than paying an extra $15 for access to the pool area, but that's just me. It is a really nice hotel after all.

The room was very nice, clean, and stylish. We had a bathtub which is always pleasant. The beds are comfortable indeed, as other reviewers mentioned. We enjoyed the pool and saunas. Breakfast was very good, with a lot of options including those at additional cost. The hotel is nicely situated on the riverbank with a mall and many restaurants nearby. Walking distance to the old town but no problems with bolt/uber either.

Stayed in October 2023

The reception - not a welcome one, as if the receptionist did me a favor to check me in. No additional services, including breakfast, offered. Had to ask for.

The location and the room

Stayed in September 2023

Stuff not good organised, we need to wait 20min and need to remember stuff to bring us luggage. They dorgot to active card for pool

Location, breakfast, lounge room is good value for money. Got a room upgrade

Stayed in September 2023

Great location and facilities

Stayed in June 2023

No complaints

Everything, the hotel is absolutely outstanding, the service and the attention to detail makes you feel a valued customer. The location is great, next to a shopping centre and nearby several bars and restaurants located by the Danube river.

Stayed in August 2023

Some details... obviously, they used stronger light bulbs in the lights at the hallways and the lamp shades where a bit burned. Also some wallpapers were not in 100% shape anymore.

I liked mostly location of the hotel. It is located next to the Danube river as part of Eurovea shopping mall complex with plenty of shops and restaurants around, and it is just few minutes by walk to the historical down town. I was also positively surprised how quiet the hotel was. With a combination of size of the room, big bed and perfect pillows, the stay there was really relaxing. The breakfast was OK. Not exceptional, nor bad, and people in the hotel were nice and professional.

Stayed in July 2023

n/a

The whole guest experience was great - no complaints at all.

Stayed in May 2023

No Jacuzzi!

Good Location!

Stayed in June 2023

Nothing

The most comfortable bed I've ever slept in , the most amazing shower and exceptional choice at breakfast

Stayed in June 2023

The only slight issue was the noises from the entertainment outside. .

The staff were amazing so helpful.

Stayed in June 2023

Nothing

Everything

Stayed in May 2023