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Reviews of Movenpick Resort Lamantin Saly 5 stars

Saly Nord, 38168 Saly Portudal, Senegal

#6 of 10 hotels in Saly Portudal

Guests' Choice

Review score

Based on 87 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    6.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 30 November 2023

    9.0
    Fantastic, but penny-pinching on items that are complementary everywhere else.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    This place is fantastic overall, but I was shocked and annoyed to find out that they charge you for all coffee consumed in your hotel room. I’ve traveled in over 50 countries on 6 countries. In every single hotel I’ve stayed in that leaves coffee in hotel rooms (coffee that you prepare for yourself), this coffee is complementary. Furthermore, there was no sign or pricing information on or near the coffee machine or the sachets of coffee indicating otherwise. So I was surprised to see a charge of over 10,000 CFA when I checked out. Given how expensive this hotel is, surprising guests with a unannounced coffee surcharge seems cheap, dishonest, and just gross. It’s the opposite of hospitality. It begs the question: what next? A surcharge for squares of toilet paper?

    Great, beachfront location

    Stayed in November 2023

  • Reviewed: 11 October 2023

    8.0
    beautiful location, excellent beach, and amazing food
    • Business trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    beautiful location, excellent beach, and amazing food

    Stayed in October 2023

  • Reviewed: 3 September 2023

    7.0
    Nice but will not return most likely.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bedding not good. Needs replacing with better quality to match hotel standards.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Blue Bay Beach Suite with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The reception for check in and out

    The beach and private pool

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There is flies and mosquitoes everywhere

    The food is great and the people are helpful

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    I would expect better food quality for a so called 5 star hotel. Also having to wait 30 minutes at reception to get my key , give me right away a bad impression

    location, beach,

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Long line at buffet dinner, something needs to change it does not make sense to wait this long for the amount of money the hotel charges.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    bar fridge not operationnal

    the room was nice, staff members were the best part of this experience!!! They are really professional

    Stayed in July 2023

  • Reviewed: 13 June 2023

    9.0
    It was a great experience and will stay there any yime I go back. the Breakfast and dinner is included in the price and
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the wifi in the rooms are not good.

    Nice, clean and well situated

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    All was excellent
    • Leisure trip
    • Couple
    • Deluxe Blue Bay Beach Suite
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from city center

    Breakfast was excellent!!good beach good service staff always available

    Stayed in June 2023

  • Reviewed: 18 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    When you enter with your car they think you are a terrorist ...

    Good food and Nice rooms

    Stayed in April 2023

  • Reviewed: 15 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Nothing

    The location, the room, the beach

    Stayed in March 2023

  • Reviewed: 7 January 2023

    9.0
    Fantastic and good value for money.
    • Leisure trip
    • Couple
    • Deluxe Blue Bay Beach Suite
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of any for now.

    The people were so polite and willing to help. Especially folks like Amadou at the reception desk, Ruqkaya and Aby. These three people made my stay exceptional. Likewise, the food, easy access to the beach, and great facilities in general made it worth every penny spent.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    7.0
    Okay but got sick because of food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Food sometimes not good,

    The area

    Stayed in January 2023

  • Reviewed: 20 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Some of the guests were nobs.

    The staff.

    Stayed in June 2022

  • Reviewed: 18 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The buffet was amazing & great service

    Stayed in July 2021

  • Reviewed: 17 May 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    - there was a persistent bad smell in the room. It was terrible - parking is headache and there is a slowness in booking in/out which can drive you crazy - it is too bad that a simple drink is not offered during the launch/dinner buffet - didn’t test internet. I was not given any information on it at and I used my 4G instead - didn’t take into consideration my additional booking comment : 1 king size bed instead of 2 single beds joined

    The food was nice : tasty and fresh. Staffs are very kind and The beach was amazing and extremely pleasant at night time

    Stayed in May 2021

  • Reviewed: 2 March 2024

    5.0
    Overrated hotel, too expensive if you look at the shortcomings
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 10 nights

    The hotel is not up to 5 star standards anymore. A lot of repair is necessary. A few examples: Room entrance door was blocking, the safe did not work, the AIRCON made a lot of noise due to broken structure etc On the beach lots of beds are broken, and a few times there were no towels anymore for pool/beach

    Friendly staff The food although the buffet misses variety

    Stayed in February 2024

  • Reviewed: 29 January 2024

    5.0
    It was a great property. However, Movenpick took over a few days prior to our arrival. There were a lot of things lost i
    • Leisure trip
    • People with friends
    • Deluxe Blue Bay Beach Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    My bed was extremely uncomfortable and the room was dark. I had a sea view room.

    The property was beautiful. The staff was lovely.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Extra payments for visitors coming to your room

    Beach access

    Stayed in December 2023

  • Reviewed: 24 November 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The food did not meet our expectations. We were served molded bread on our first full day for dinner. The breakfast buffet was not appealing either.

    The private beach and entertainment was phenomenal. Great security. Room was decent. We had a few hiccups during our first couple of days of stay. However one of the host managers, Aminata, was very helpful and pleasant for the remainder of our stay. She made sure that we were having a great time and was always checking in on us.

    Stayed in November 2023

  • Reviewed: 14 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Value for money was not great, mostly due to subpar client service. Long waiting time at check-in, not very welcoming reception staff, and areas were very full and noisy during meal times, and there are a lot of unnecessarily bureaucratic processes. As an example, it took me 20 mins and speaking to 5 different individuals, telling me to go somewhere to get tickets, just to arrange something simple like beach towels, without anyone taking charge or at least apologizing. The rooms also need better maintenance. At this price point, failing at such simple points is absolutely ridiculous.

    Nice, well-decorated resort, with good rooms and facilities, and surpringly good food.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    1.0
    I didnt like it at all because of poor staff they didn’t get back to me about the special requests m
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When I ask for special requests about my husband birthday the day of spa and birthday cakes booking told me they’re wasn’t extra charge when I get there they told me I have to pay for all of it they didn’t know about my request they charge everything

    It’s was good the food was nice

    Stayed in August 2023

  • Reviewed: 24 August 2023

    5.0
    i appreciated it but as a accor partner now, they can do better
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The staff at the reception were not friendly, they made us wait more than two hours to deliver the two other rooms and we when we were back there were still one room left not done. i was obliged to tell them to give us any other rooms no matter the location. And also i did not like the fact that the directions are not very clear to go to the rooms. we lost ourselves the whole weekend

    The breakfast and dinner were amazing, we had various delicious meals and i loved how the pool and beach was clean. The spectacle was good too and we reall did not have time to be bored. thank you for that.

    Stayed in August 2023

Showing 1 – 25

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