Saly Nord, 38168 Saly Portudal, Senegal
#6 of 10 hotels in Saly Portudal
Guests' ChoiceBased on 87 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
7.7
Staff
8.5
Value for money
6.8
Free WiFi
7.6
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End of dialog contentReviewed: 30 November 2023
Adia
BelgiumThis place is fantastic overall, but I was shocked and annoyed to find out that they charge you for all coffee consumed in your hotel room. I’ve traveled in over 50 countries on 6 countries. In every single hotel I’ve stayed in that leaves coffee in hotel rooms (coffee that you prepare for yourself), this coffee is complementary. Furthermore, there was no sign or pricing information on or near the coffee machine or the sachets of coffee indicating otherwise. So I was surprised to see a charge of over 10,000 CFA when I checked out. Given how expensive this hotel is, surprising guests with a unannounced coffee surcharge seems cheap, dishonest, and just gross. It’s the opposite of hospitality. It begs the question: what next? A surcharge for squares of toilet paper?
Great, beachfront location
Stayed in November 2023
Reviewed: 11 October 2023
Nigina
United Statesn/a
beautiful location, excellent beach, and amazing food
Stayed in October 2023
Reviewed: 3 September 2023
Hussain
United StatesBedding not good. Needs replacing with better quality to match hotel standards.
Stayed in September 2023
Reviewed: 25 August 2023
Jacques
FranceThe reception for check in and out
The beach and private pool
Stayed in August 2023
Reviewed: 15 August 2023
Hannes
South AfricaThere is flies and mosquitoes everywhere
The food is great and the people are helpful
Stayed in August 2023
Reviewed: 15 August 2023
Nisus
FranceI would expect better food quality for a so called 5 star hotel. Also having to wait 30 minutes at reception to get my key , give me right away a bad impression
location, beach,
Stayed in July 2023
Reviewed: 27 July 2023
Momodou
United StatesLong line at buffet dinner, something needs to change it does not make sense to wait this long for the amount of money the hotel charges.
Stayed in July 2023
Reviewed: 17 July 2023
Fatoumata
Senegalbar fridge not operationnal
the room was nice, staff members were the best part of this experience!!! They are really professional
Stayed in July 2023
Reviewed: 13 June 2023
Hannes
South Africathe wifi in the rooms are not good.
Nice, clean and well situated
Stayed in June 2023
Reviewed: 5 June 2023
Jacques
FranceA bit far from city center
Breakfast was excellent!!good beach good service staff always available
Stayed in June 2023
Reviewed: 18 April 2023
Willem
BelgiumWhen you enter with your car they think you are a terrorist ...
Good food and Nice rooms
Stayed in April 2023
Reviewed: 15 March 2023
Veronique
SenegalNothing
The location, the room, the beach
Stayed in March 2023
Reviewed: 7 January 2023
Mustapha
SenegalCan't think of any for now.
The people were so polite and willing to help. Especially folks like Amadou at the reception desk, Ruqkaya and Aby. These three people made my stay exceptional. Likewise, the food, easy access to the beach, and great facilities in general made it worth every penny spent.
Stayed in January 2023
Reviewed: 4 January 2023
Nereyabagabo
SenegalFood sometimes not good,
The area
Stayed in January 2023
Reviewed: 20 June 2022
Donald
United KingdomSome of the guests were nobs.
The staff.
Stayed in June 2022
Reviewed: 18 September 2021
Mame
United StatesThe buffet was amazing & great service
Stayed in July 2021
Reviewed: 17 May 2021
Thierno
Cape Verde- there was a persistent bad smell in the room. It was terrible - parking is headache and there is a slowness in booking in/out which can drive you crazy - it is too bad that a simple drink is not offered during the launch/dinner buffet - didn’t test internet. I was not given any information on it at and I used my 4G instead - didn’t take into consideration my additional booking comment : 1 king size bed instead of 2 single beds joined
The food was nice : tasty and fresh. Staffs are very kind and The beach was amazing and extremely pleasant at night time
Stayed in May 2021
Reviewed: 2 March 2024
Bart
BelgiumThe hotel is not up to 5 star standards anymore. A lot of repair is necessary. A few examples: Room entrance door was blocking, the safe did not work, the AIRCON made a lot of noise due to broken structure etc On the beach lots of beds are broken, and a few times there were no towels anymore for pool/beach
Friendly staff The food although the buffet misses variety
Stayed in February 2024
Reviewed: 29 January 2024
Christine
United StatesMy bed was extremely uncomfortable and the room was dark. I had a sea view room.
The property was beautiful. The staff was lovely.
Stayed in December 2023
Reviewed: 4 December 2023
Yusenyu
CameroonExtra payments for visitors coming to your room
Beach access
Stayed in December 2023
Reviewed: 24 November 2023
Cordu
United StatesThe food did not meet our expectations. We were served molded bread on our first full day for dinner. The breakfast buffet was not appealing either.
The private beach and entertainment was phenomenal. Great security. Room was decent. We had a few hiccups during our first couple of days of stay. However one of the host managers, Aminata, was very helpful and pleasant for the remainder of our stay. She made sure that we were having a great time and was always checking in on us.
Stayed in November 2023
Reviewed: 14 October 2023
Ewoud
NetherlandsValue for money was not great, mostly due to subpar client service. Long waiting time at check-in, not very welcoming reception staff, and areas were very full and noisy during meal times, and there are a lot of unnecessarily bureaucratic processes. As an example, it took me 20 mins and speaking to 5 different individuals, telling me to go somewhere to get tickets, just to arrange something simple like beach towels, without anyone taking charge or at least apologizing. The rooms also need better maintenance. At this price point, failing at such simple points is absolutely ridiculous.
Nice, well-decorated resort, with good rooms and facilities, and surpringly good food.
Stayed in September 2023
Reviewed: 25 August 2023
Fatoumata
United KingdomWhen I ask for special requests about my husband birthday the day of spa and birthday cakes booking told me they’re wasn’t extra charge when I get there they told me I have to pay for all of it they didn’t know about my request they charge everything
It’s was good the food was nice
Stayed in August 2023
Reviewed: 24 August 2023
Fall
SenegalThe staff at the reception were not friendly, they made us wait more than two hours to deliver the two other rooms and we when we were back there were still one room left not done. i was obliged to tell them to give us any other rooms no matter the location. And also i did not like the fact that the directions are not very clear to go to the rooms. we lost ourselves the whole weekend
The breakfast and dinner were amazing, we had various delicious meals and i loved how the pool and beach was clean. The spectacle was good too and we reall did not have time to be bored. thank you for that.
Stayed in August 2023
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