Boulevard del Hipodromo, Avenida Las Magnolias Colonia San Benito n/a, 01101 San Salvador, El Salvador
#3 of 49 hotels in San Salvador
Guests' ChoiceBased on 1036 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Chrissy
United StatesWe wanted to stay a little pass check out and they were going to charge us 59 dollars for two hours past check out
The gym
Stayed in April 2024
Reviewed: 25 April 2024
Octavia
United StatesMy only problem was the pillows too soft.
The property is beautiful and conveniently located
Stayed in April 2024
Reviewed: 22 April 2024
Connie
United StatesExcellent facility. Staff was professional.
Stayed in April 2024
Reviewed: 20 April 2024
Ana
United StatesLocation
Stayed in April 2024
Reviewed: 19 April 2024
Sharon
United StatesLarge rooms, comfy beds, nice linens, helpful and pleasant staff. Excellent gym facility. Fabulous breakfast.
Stayed in April 2024
Reviewed: 17 April 2024
Laura
United StatesInternet wasn’t working properly.
Friendly staff. Location.
Stayed in April 2024
Reviewed: 15 April 2024
Karen
FranceOnly that we didn't stay long enough!
Lovely hotel, nicely decorated and well located. Staff were really welcoming and efficient. Would definitely stay again.
Stayed in April 2024
Reviewed: 13 April 2024
Hernandez
United StatesThe food was great if it was made very fresh, but I loved the option to have pupusas made to order.
It was great, the best part about the stay was the staff. They were very helpful and were able to answer all of our questions, ranging from accessing different amenities to questions about parking around town. Will definitely stay there again next time I visit San Salvador!
Stayed in April 2024
Reviewed: 7 April 2024
Sergio
United StatesN/A
The staff great people.and the location.I coming back for sure.i love this place
Stayed in April 2024
Reviewed: 1 April 2024
Rochelle
United StatesThe pool area had too few loungers and tables and both were difficult to move and the area was not kept clean.
Location, location, location. Loved the air conditioning and having a pool and the staff are really nice.
Stayed in March 2024
Reviewed: 28 March 2024
Daniel
United StatesThere were many over priced items, and transportation to the airport should have been included.
Clean, good looking installations, and friendly staffs.
Stayed in March 2024
Reviewed: 27 March 2024
Sergio
United StatesHonestly, being a large hotel I think they should improvise the laundry room is small and the wait is long, a couple more machines would be great 👍 ( not a complaint just an observation)
Breakfast Buffet is the best 👌 The warm and welcoming atmosphere ✨️ The staff is Always willing to help and guide you through any needs. Perfect location, within walking distance of most basic stores.
Stayed in March 2024
Reviewed: 22 March 2024
Alexis
MexicoI think the quality of the food in the Sports Bar could be stepped up.
The best thing about staying at the hotel was the location. The area was posh and there were loads of high-end and budget restaurants on its doorstep. There is also a cute Catholic Church just around the corner called San Benito with multiple mass times for those who wish to worship.
Stayed in March 2024
Reviewed: 12 March 2024
Astrid
EcuadorWe asked the front desk lady if we could change our reservation to 4 rooms of 2 people and she said yes. Next step; she charged us 2 double rooms and 2 rooms for 3 people that cost more. When we told her she said she could do anything and ended up charging more, terrible!
Good
Stayed in March 2024
Reviewed: 5 March 2024
Coria
MexicoThe buffet could be better
Classic style
Stayed in February 2024
Reviewed: 28 February 2024
Luis
United StatesYou need better pillows
Stayed in January 2024
Reviewed: 27 February 2024
Lilian
United StatesThere is nothing that I didn’t like
Everything!!
Stayed in January 2024
Reviewed: 26 February 2024
Lilian
United StatesI loved everything
I enjoyed it the food at the restaurant and cafe
Stayed in January 2024
Reviewed: 17 February 2024
Luis
United StatesGreat location.
Stayed in February 2024
Reviewed: 17 February 2024
Busha
United StatesNothing
Everything. Location. Staff. Breakfast.
Stayed in February 2024
Reviewed: 15 February 2024
Boel21
PanamaThe wifi provided by the hotel was not working, this is not good for anyone who is traveling for work.
The room has a nice desk for working, excellent day light
Stayed in February 2024
Reviewed: 13 February 2024
Suzanne
United StatesI loved everything about this hotel! The staff was helpful and friendly. My room was clean and I loved that there were plenty of hangers in the closet for my clothes. I booked a room with access to the executive lounge. I loved the privacy and quietness of the lounge as well as the opportunity to come and go during the day and evening. The neighborhood is safe and quiet - I didn't have problems walking around at night. There is a mall across the street, so there were plenty of eateries to choose from. I would definitely stay here again when I am in San Salvador!
Stayed in February 2024
Reviewed: 12 February 2024
Carolina
AustraliaLoved the restaurants, bars and pool
I loved the location and customer service!
Stayed in January 2024
Reviewed: 10 February 2024
Istvan
HungaryThe hotel is very nice Very safe area, with many restaurants.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content