No water in the morning

Location

Stayed in April 2024

Blankets were pretty thin and it did get a bit chilly at night.

Can’t get a better location for hiking Santa Anna! Loved that we could roll out of bed, grab some quick food from the cafe on site, and join a group going for the hike. It was a huge bonus to come back and rest, shower, and drink a beer after the long hike. There was also a great little play area that our 6/4 year olds loved.

Stayed in March 2024

Can't complain

The environment

Stayed in November 2023

The beds are not comfortable and they need thicker blankets. It gets cold at night. The restroom needs to be cleaner.

The location.

Stayed in November 2023

Near great spots to get amazing food

Stayed in September 2023

You need to take a guide up the volcano. The people at the hotel takes groups but it took forever to get one together.

Great location to climb Santa Ana volcano .

Stayed in July 2023

close to Cerro verde , staff very helpful.

Stayed in April 2023

No hot water, which is a little tough when it's so cold in the evening and morning. But at the price, it was OK.

Great location right by the start of the Santa Ana volcano hike. The hostel staff organised a house for us to start early before the crowds.

Stayed in April 2023

It would be great if they had wifi

It’s very centric. A few steps to the trail. In front of the food stands.

Stayed in April 2023

Cold at night so better blankets would be good.

Great place! Loved the location. good food and the girl who works in the restaurant is very nice and helpful.

Stayed in March 2023

the shower only allowed one person to shower with hot water the rest of us got to shower with cold water 😩😊

it has no WiFi , !!!! and the trip up to cerro de Santa Ana

Stayed in August 2022

There should be a way to call the staff as he was patrolling around and couldn't always be easily contacted.

Great location right next to the Santa Ana volcano trailhead, staying here gives you good chance of seeing the volcano crater lake without clouds! Being able to start the hike at 7AM was the only reason why we stayed here and it worked perfectly - we made it to the top before anyone else and had the place for ourselves. The room is very basic and works great for one night stay. We paid for dorm but got a private room as there was no one else in the whole place on a weekday.

Stayed in May 2022

The shower could have been cleaner, There is no wifi nor can you cannot with your data bundle (a few steps away from the property you can connect with your data bundle though). Not a negative thing, but it can get cold here, so bring some warm clothes.

It's the perfect place to stay overnight if you want to do the Santa Ana volcano hike, so you don't need to take the 7:30 bus in the morning. The guides gather literally in front of this accommodation. The bus passes in front of the accommodation en that's also where you find a bunch of food stalls. Location couldn't be better. The bed was very comfortable too. They allow you to check out in the afternoon after the hike, which allows you to take a shower and chill until the bus arrives.

Stayed in April 2022

The upstairs room was not insulated (light enters through the roof tiles) and it was freezing cold. We requested extra blankets … for $1 each extra. There is no bottled water in the room but you can buy some at the “kiosk”. If you want an evening meal drive up the road for about 10 minutes and enter the national park. Pay the entry ($1.50 each) and you have a choice of a very upmarket resort or a cafe. The cafe closed at 7pm the night we went but the ritzy restaurant was ok (pay $2 each to enter but it’s deducted from the restaurant bill). Nice pizzas.

Guide for Volcán Santa Ana congregate at El Tibet from around 8am and head out in groups toward the ticket office then the hike itself. There are food stalls across the road great for breakfast however all stalls closed around 4pm.

Stayed in April 2022

No real staff. Language barrier is real.

Such a nice quiet place. Right next to park entrance.

Stayed in March 2022

No hot showers and internet

The staff were friendly, nice location

Stayed in March 2022

The hotel advertises rooms as having a "lake view" but none of the rooms actually have a lake view, since it is obscured by trees and terrain, you can get a partial view of the lake by taking the stairs up to the hotel's scenic viewpoint. The weather can get fairly cold in the night and the provided blankets are not warm enough.

Very close to Cerro Verde Natural Park, which is the main attraction in the area. A 5 minute drive will get you there from the hotel. The rooms themselves are very clean and mostly quiet. The hotel has a scenic viewpoint you can go up to.

Stayed in March 2022

Can be a bit cold at night because they just have thin blanket. So keep that in mind.

It's a good place to stay for a night if you are planning to climb both volcanos. The rooms are simple but clean and everything works, even the hot water. The bus from Santa Ana stops right at the place and it's basically the starting point for going to Santa Ana Volcano. There are street food places right in front for having breakfast or dinner. There is no mobile connection at all but you can go up to a viewpoint which is part of the El Tibet. There you can use your phone while having a nice view.

Stayed in March 2022

Lack of cellphone signal and no wifi but is to be expected if you read the description.

Great view from the lookout. Staff was super helpful and friendly. Super convenient location for hiking.

Stayed in June 2021

Cleaness

Close to the volcano hikes

Stayed in February 2024

TRYST ME ON THIS REVIEW. SO I BOOKED THIS SPOT BECAUSE IT WAS CLOSE RO THE Santa Ana Volcano …which was the only good thing. I BOOKED THIS OFF OF BOOKING.COM. WELL WHEN I DROVE TO THE SPOT THEY TOLD ME THEY ONLY EXCEPTED CASH !!!!I HAD TO DRIVE 40 MINUTES AWAY TO GER CASH. THEN CAME BACK AND IT WAS DARK. THE ROOM WAS OLD…NO TV….I DIDNT EVEN FEEL LIKE TAKING A SHOWER THERE. AND THEY HAVE NO WI-FI OR AC UNIT OR HEATER…AND IT GETS COLD THERE AT NIGHT ….THINK ANOUT THESE THINGS BEFORE BOOKING

Stayed in December 2023

Rusted refrigerator, light blankets for a cool location. Awful pillows. In a few words poorly kept. You need to treat it as a campground and bring your own equipment ( sleeping bags, pillows, etc.) and there is no WiFi, which was no big deal because you shouldn’t be on your phone too much in a place like this. There is phone signal.

The location is great.

Stayed in November 2023

Dirty place/dirty towels, definitely overpriced Owner super unfriendly trying to get us out of the house and into a room for no reason (asked us 3x), There's something like a kitchen but without amenities (no coffee maker/no dishwasher/ no cutlery/no pots) just a microwave and a gas stovetop, Music is playing loud all day every day, if you were expecting a quite place in nature, this is not it! Wouldn't recommend, rather go to a camping area with actual nature around you!

The location is close to the trail to Santa Ana

Stayed in October 2023

The room was clean but smelled of moth balls.

Great location near park entrance

Stayed in August 2023