Nothing special beyond exactly what one would expect of a four star hotel.

Located at the heart of the new town, in front of a mall (but away of the historic center that has recently been renovated with a new library and town squares).

Stayed in April 2024

N/a

Very friendly receptionist

Stayed in March 2024

Everything

Stayed in March 2024

The bathroom smelled a little funny, even after the cleanings. The inside floors were vacuumed but the patio/balcony floors were dirty and they weren't mopped ir swept during cleanings, my toddlers feet were black from playing there but no biggie we washed them off.

I absolutely loved the hotel, the staff was very friendly. The view was amazing, definitely get a balcony/patio room. The beds were extremely comfortable and the room was spacious, mini kitchen was a huge bonus! The pool was beautiful but too cold to swim in.

Stayed in March 2024

I liked everything

service!

Stayed in December 2023

Looks like they are starting hotel after some time closed. Lacks restaurant, have to go out. Gourmet expensive restaurant in the lobby but does not belong to the hotel.

Location is good. Price is not bad.

Stayed in January 2024

Great Place to stay, good experience

Stayed in January 2024

Every morning, there was a bad odor from septic water, but it disappeared during the day.

The location was great and the staff members of the Lobby and housekeepers

Stayed in January 2024

Parking shared with the bar clients.

Great location, room size is bigger than other in the same area. It had a balcony that was amazing to spend the night with a bottle wine.

Stayed in October 2023

First day breakfast was served on a la carte basis and service was very slow. The second day it was buffet and was quicker.

Good hotel, big room with balcony, clean and good facilities as gym, restaurant, etc. Friendly staff.

Stayed in August 2023

Beds are a bit small and pillows could be better. One coffee pod included per night but there's two people in the room. Lobby is nice and could have music and drinks to improve mood.

Location is prime, walking distance to multiple new plazas/malls and restaurants, as well as a central location to the city in general. Parking is included. Safety box in closet. Staff is super friendly. The hotel's restaurant "Gastroteca" is amazing.

Stayed in April 2023

if you window to street it is a little bit noise.

good location friendly staff a lot of good restaurants arround

Stayed in March 2023

N/a

Location

Stayed in March 2023

very large room with good aircon and wifi in zona rosa. directly across from high end Bambu mall. has more of a longer term stay feel given kitchenette but was perfect for my 3 night stay. seems a little dated but was still very comfortable.

Stayed in January 2023

no complaints though breakfast was just average

Breakfast was no included; there is a small restaurant in the building and I had breakfast there one day, no options, just adequate. Free parking in guarded basement garage. Modern building with earthquake tolerant foundation, which matters since they get a 4 or greater magnitude earthquake every three days and I got mine the first night. Location is excellent, on the good side of town, lots of dining options in the immediate area though one falsified my bill and gave me change in purportedly Salvador dollar coins that turned out to be Guatemalan currency. Rental car agency next door. Intercountry bus service a few blocks west. Surprisingly good archaeological museum a few blocks south. Better value than the Sheraton Presidente which is also quite nice.

Stayed in January 2023

The bathroom could do with modernising.

Great location with plenty of shops and restaurants. The room was spacious, the kitchen area was well equipped and functional. The balcony area of the room was large with good views. The parking facilities are good. Staff on reception were very friendly and helpful. Were able to sort out taxi bookings at short notice. I would stay here again in future.

Stayed in December 2022

A very good location, spacious room, BIG terrace with a good view, comfy beds and big bathroom. Actually it was so good that I had to extend the stay 1 extra day :) Only thing missing is sunbeds on the rooftop pool area. (And maybe some english spoken in the reception...)

Stayed in December 2022

A very good location, spacious room, BIG terrace with a good view, comfy beds and big bathroom. Actually it was so good that I had to extend the stay 1 extra day :) Only thing missing is sunbeds on the rooftop pool area. (And maybe some english spoken in the reception...)

Stayed in December 2022

parking is not only for customers. one night was not parking for me cause they rent spaces to other type of customers outside the hotel

location clean great staff

Stayed in December 2022

Pool was small

Location

Stayed in October 2022

On the weekend it could get a little bit noisy from a nearby bar/restaurant. The pool was ice cold. Painfully cold.

Very large suite. Lovely and clean. Lots of space in the bathroom. Very big and comfortable bed. The staff were always happy and smiling. It's located right opposite a small mall with nice shops and a lot of food options. Some GREAT restaurants nearby. Great WIFI. Felt safe at all times.

Stayed in March 2022

The location and the rooms are just as good as they can get. Super clean and comfortable. I'll always recommend.

Stayed in January 2022

check out time

rooms are big and well equipped

Stayed in November 2021

There really werent any negatives, perhaps just the fact that information could be made abailable on suggestions for local attractions.

I loved the fact that the staff was attentive and courteous at every moment of our stay. Many amenities were made to us. The parking is safe and secure, the pool is a rooftop pool which gives you a beautiful view of Zona Rosa. The location is perfect and many restaurants and bars are located are within a safe walking distance. Couldnt have asked for more.

Stayed in January 2022