Calle El Pedregal y Avenida Sergio Paiz, 1101 San Salvador, El Salvador
#1 of 49 hotels in San Salvador
Guests' ChoiceBased on 196 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
9.0
Free WiFi
7.7
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End of dialog contentReviewed: 29 April 2024
Shana
United StatesCan't think of anything.
The location was wonderful. Staff was very friendly
Stayed in April 2024
Reviewed: 21 April 2024
Ania
GermanyI would be so happy about more warm vegan options for breakfast.
Located between several malls, the Hyatt centric is also close to downtown and the pretty Colonia Escalon area. The high quality, colorful and inviting design of all the areas in the hotel gives a feeling of luxury but comfort.
Stayed in April 2024
Reviewed: 21 April 2024
Ania
GermanyIt would be helpful to provide a thin sheet for sleeping additionally to the duvet.
First Impression of San Sal exceeded expectation with my stay here. The team is very friendly and always greets you with a big smile. Quality of the hotel is amazing. Planned to stay 1 night and ended up with 3, if that's not saying enough!
Stayed in April 2024
Reviewed: 21 April 2024
Ania
GermanyA few more vegetarian, vegan options for breakfast would be great.
Beautiful hotel with an amazing team that takes care of you. The breakfast was healthy, fresh, colorful and delicious. One of the reasons I extended my stay several times. The location is perfect to explore San Sal and the beach area, go shopping and meet people.
Stayed in April 2024
Reviewed: 20 April 2024
Patricia
BrazilThe gym could have more equipments. It has no equipment for the legs, for instance.
Silent huge rooms
Stayed in April 2024
Reviewed: 10 April 2024
Ana
United StatesBreakfast was not included in my reservation
Last year, breakfast was included. I was disappointed that it was not included this time. I requested it at the front desk but it was not denied. I am not very happy about this.
Stayed in April 2024
Reviewed: 8 April 2024
Nachelle
United StatesThat I had to leave it so soon after only one week
The property itself was absolutely beautiful. I liked that. It was connected to a mall that had a supermarket, so anything I needed. It was literally within walking distance.
Stayed in April 2024
Reviewed: 22 March 2024
Alvaro
Netherlands- bad internet in the room - Saturday night was noisy (party at the terrace)
- nice and confortable room - spacious gym - good lounge area - nice staff / good service
Stayed in March 2024
Reviewed: 17 March 2024
Amaya
United StatesNot all staff was friendly
Everything
Stayed in March 2024
Reviewed: 3 March 2024
Keyanna
United StatesNot as bilingual as I would like but it’s a Spanish speaking country. Definitely have translators on hand.
Cleanliness
Stayed in February 2024
Reviewed: 29 February 2024
Michelle
United StatesNo complaints
I loved everything about the property. The staff was extremely nice. I loved the safety-you cannot access anyone’s floor without a key. The shower space nice and big. I loved the privacy of the bathroom. I love the breakfast selection. I love that the space had lots and lots of seating. I loved the attached shopping Mall. 10 out of 10 worth every penny!!!
Stayed in February 2024
Reviewed: 24 February 2024
Jorge
GuatemalaLocation, amenities, and pool!
Stayed in January 2024
Reviewed: 23 February 2024
Erik
United StatesThe location seemed about 1-2 hours away from main attractions
Was Hyatt centric and hotel or a museum? Absolutely beautiful.
Stayed in February 2024
Reviewed: 17 February 2024
Andrea
United Statesthe color, the art and the stuf...
Stayed in February 2024
Reviewed: 17 February 2024
Mirna
United StatesAttention to details during breakfast time
Excellent
Stayed in February 2024
Reviewed: 4 February 2024
Martha
United StatesEven though the hotel is only a couple of years old, there are things that are falling apart. One of the drawers in the room had the top bent, the bathroom door laminate was separating at the bottom. Water supply is an issue at least in the seventh floor where our room was. One day we had no water, the maintenance team came immediately and fix it, but the temperature of the water is not consistent. You are showering at a nice temperature when suddenly it gets super-hot, so hot you need to get out, so you do not get burn. Not sure if there were stains in the bathroom and toilet floor or dirt that was not cleaned, but it makes you doubt about how good they clean.
Relatively new this hotel is located in a very nice area close to restaurants and next to a shopping mall. Breakfast was delicious with fresh and made to order selections. It has a young vibe and plenty of natural light. Customer service is very good and nice.
Stayed in February 2024
Reviewed: 27 January 2024
Saravia
United StatesI would have loved to have a spa facility available with a sauna and steam room. Otherwise it had everything.
The breakfast was nice and we also went around to restaurants close by
Stayed in January 2024
Reviewed: 16 January 2024
Maria
El SalvadorI liked everything
The employees service & friendly
Stayed in January 2024
Reviewed: 15 January 2024
Magaly
United StatesNothing.
Great hotel, great location, great customer service
Stayed in January 2024
Reviewed: 29 December 2023
Juan
HondurasFor the rate payed I would expect at least breakfast inclueded.
I love the location has several mall all around, you can go to the movies, and so many other distractions in a 5-6 minutes walk. The facilities are great too. The staff is very nice people, so gentle.
Stayed in December 2023
Reviewed: 13 December 2023
Martha
United StatesThe staff
Stayed in November 2023
Reviewed: 15 November 2023
Dietz
United Statesview
modern clean location quiet staff
Stayed in October 2023
Reviewed: 14 November 2023
Angel
United StatesThe staff is very friendly
Stayed in November 2023
Reviewed: 23 October 2023
Alvaro
Netherlands- nothing
- good location, close to shopping / restaurant area - spacious, well-equipped, comfortable room - great breakfast - friendly staff
Stayed in October 2023
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