Calle El Pedregal y Avenida Sergio Paiz, 1101 San Salvador, El Salvador
#1 of 52 hotels in San Salvador
Guests' ChoiceBased on 200 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.9
Free WiFi
7.7
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End of dialog contentReviewed: 3 July 2022
Mauricio
United StatesHot water went out at night. It was a maintenance issue that was resolved by morning.
New facilities with easy access to las cascadas mall.
Stayed in July 2022
Reviewed: 27 June 2022
Marcela
El Salvadorthe noise. the walls are too thin so the staff has to be extra careful to put families with children away from people who wants to rest
the place is beautiful and the attention to details it’s outstanding. I loved the lighting and the distribution of the bedroom, the bed was comfortable, the pool was great, the pool area was beautiful and comfortable too. The decoration and distribution of the restaurant and common areas is great
Stayed in June 2022
Reviewed: 22 June 2022
Cassandra
Canadaeverything
Stayed in June 2022
Reviewed: 22 June 2022
Jessica
United Statesthe staff
the cleanliness
Stayed in June 2022
Reviewed: 6 June 2022
Alexander
Guatemalathe cleaning of the room wasn’t neat. found hair in the bathroom.
location and staff was great.
Stayed in June 2022
Reviewed: 3 June 2022
Rhonda
United Stateseverything
Stayed in May 2022
Reviewed: 21 May 2024
Mert
TurkeyIts like 4 star hotel
Location is ok
Stayed in May 2024
Reviewed: 7 May 2024
Noel
United StatesThe service it’s bad, food expensive. Room over price they didn’t even change towels daily and covers for beds.
Nothing everything it’s horrible
Stayed in May 2024
Reviewed: 22 January 2024
Juandeleon
GuatemalaParties on weekends make lots of noise that reached our room. They rent swimming pool area for parties so you can't enjoy swimming pool area due to this. They take out chairs, tables, sun tan chairs during the day because they need to start preparing area for the parties
Location is good. Rooms are modern. Food is good.
Stayed in December 2023
Reviewed: 30 September 2023
Courtney
United StatesStaff would tell you different prices for Uber drivers
It was quiet and clean
Stayed in September 2023
Reviewed: 4 July 2023
Foronda
GuatemalaThe room was not ready until 3:40
I liked the hotel, it was clean, the staff was friendly the pool ans restaurants were really nice
Stayed in July 2023
Reviewed: 23 June 2023
Rilea
El SalvadorWhen we first arrived I was told no rooms where available . So I when online to book a room it was many rooms available. So I had to pay 100 more. I just stayed at Hyatt en guatemala 5 hours ago with my two dogs and had no problems. But now that a booked a room they said my dogs where to big. When I told them I would call coprate they said it wasn't a problem. I think it was because we are black.
Stayed in June 2023
Reviewed: 20 February 2023
Ashley
United StatesThe hotel was hot and the room was dusty and had dead bugs in laying around.
Modern decor
Stayed in February 2023
Reviewed: 23 January 2023
Maurice
NetherlandsThat they organize parties with dj and very loud music and shouting and singing people till 1:00am (!) keeping half of the hotel awake. I got a room change offered which I accepted. But… “next time when you check in sir, please tell us you like to have a quiet room”! I had booked a room in a 5* hotel, not in a club…! Unbelievable that they do not understand this…
Design, location, room
Stayed in January 2023
Reviewed: 14 January 2023
Maza
ItalyThe front desk employee was rude and not helpful.
I like the hotel because it's new and modern.
Stayed in January 2023
Reviewed: 30 August 2022
María
ItalyRoom service
Nice establishment and nice staff
Stayed in August 2022
Reviewed: 26 July 2022
Alexa
United Statesthey need a mirror in the room
love everything the service was amazing Jackie a waiter was the best omg the best service I had receive in a hotel.
Stayed in July 2022
Reviewed: 6 August 2023
Anonymous
United StatesI got charged 66 dollars for a small bag of laundry
Great location, awesome staff and super comfortable bed
Stayed in August 2023
Reviewed: 24 October 2022
Anonymous
El Salvadorit’s very modern and comfortable
Stayed in October 2022
Reviewed: 21 May 2024
Laquanda
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 May 2024
Ivory
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 April 2024
Adriane
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 April 2024
André
CuraçaoThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 April 2024
Carlos
PanamaThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 March 2024
Maria
HondurasThere are no comments available for this review
Stayed in January 2024
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