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  5. Reviews of Velvet Hostal La novena

Reviews of Velvet Hostal La novena

9 Calla pte entre 3 y 5 av sur #16, 01101 Santa Ana, El Salvador

#7 of 30 hotels in Santa Ana

Guests' Choice

Review score

Based on 137 hostel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were so friendly welcoming , smiling all time specially the guy for the breakfast has a big smile , his smile just built in , breakfast so good , Location great , clean , Please when you go to the Santa Ana volcano , take some extra water and food for the dogs all way at the top, I left 2 bowls there , hopefully still there .

    Stayed in April 2024

  • Reviewed: 17 February 2024

    8.0
    Nice but
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    This place is a restaurant/cafe so music was playing the whole time and the tables are right outside to room door. Nestor did turn down the volume and turned music off at 9pm, but you still hear everything. And more hooks needed in bathroom!

    Helpful staff, nice breakfast, good location.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Great property, service and breakfast

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    It’s just my coffee was cold at time they served.

    I like the place , very clean

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    A welcoming place during a short stay
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    No ventilation in my non-A/C room

    The location is reasonable. It's not right in the center but maybe a 10 minute walk. The breakfast was great. I liked the upstairs hang out area.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    8.0
    Very nice place to stay in Santa Ana!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very dark all day long.

    Very clean and staff very nice.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Great choice for accommodation
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights

    I really liked the hospitality and the kindness of the whole staff, from the people at the reception to the manager of the hotel. The location is also great, as it is not far away from the city center, which make both walking and taking an uber a great option. There is a restaurant on the spot (we didn't try it thou) and delicious breakfasts. Beer selection is also good. Close to it there are a couple of great popuserias, which we really recommend trying. The overall experience here was great and we will definitely come back when in the country again.

    Stayed in December 2023

  • Reviewed: 24 January 2024

    8.0
    Great option for Santa Ana!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    rooms face an inner courtyard and the music started early in the morning, which is a bit annoying if you are trying to sleep a bit later than 7 :-D

    Lovely little place where the owner is really trying to make it cosy and welcoming. Staff lovely as well.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Velvet is a very nice hotel. All staffs working there are super nice and helpful. If you are a light sleeper, bring a pa
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise

    Clean, good location and very nice staff.

    Stayed in January 2024

  • Reviewed: 22 December 2023

    8.0
    Great customer service
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are not sound proofed! You can hear everything even with earplugs. The bathroom. Skip the tours and shuttle service! You don't get what you paid for!!!

    Good location 10 minutes walk to the center. Great customer service! Friendly helpful staff! Good advice on how to do side trips on the buses or organized tours for you. Good typical El Salvadorean breakfast. Cute rooftop sitting area to hangout or work!

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Cute spot!! Fun decor. The staff were super friendly and helpful, breakfast was good the location very central.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    10
    Excellent Overall
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The stay was perfect, everybody was extremely nice, delicious breakfast was served, they were very good about explaining us about the things to do and transportation to the areas. The owner Juan Carlos and his wife were very polite and helpful as well as the receptionist and the waitress, we couldn’t have picked a better place to stay.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    10
    Super friendly host!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner was super friendly! We got lot of recommendations also for other places in our holliday. Also a real 'how are you' at breakfast makes you feel welcome! everything is well arranged, clean, well decorated and on point.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small room with no windows, which felt quite humid. We did not like the automatic hygienic spray in the room.

    Very friendly and helpfull staff. Nice atmosphere and good breakfast. Cozy common area.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Great stay, good value
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    No fly screen on the window, so we kept it shut which made the room pitch black.

    Great shared areas, very comfortable beds, very good A/C and good value for money. The manager was also very helpful with local suggestions.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There is no signal there but there is a good WiFi

    It was very comfy

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were small. There were parties outside my room both nights but only until 9pm.

    Great vibe. Good food and great staff.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Early in the morning you hear the noise from the indoor garden (I have light sleep)

    Kindness of the personal Clean Good installations Good breakfast included

    Stayed in September 2023

  • Reviewed: 4 August 2023

    10
    Lovely experience. Great staff! Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. The property looks amazing with lots of genuine Salvadoran decorations.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    It’s was great, great staff 🙏🙏
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Great breakfast 😊

    Stayed in July 2023

  • Reviewed: 12 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast Lovely staff Good kitchen Comfy beds

    Stayed in May 2023

  • Reviewed: 7 July 2023

    10
    The place to stay in Santa Ana
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    I can’t think of one thing I wasn’t happy with.

    Fantastic hotel and run brilliantly. The staff helped me with my tour and a shuttle bus to el tunco. Great location clean rooms and very well maintained hotel. Definitely the place to stay while your in Santa Ana

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Good value for money. Cute hotel!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    By main road, gets loud. Decent but small breakfast.

    Decor, cleanliness, staff

    Stayed in July 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom smelt a little but could shut door so didn’t effect room.

    Staff were lovely, nice breakfasts and a pretty property. Hot water

    Stayed in June 2023

Showing 1 – 25

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