Swimming area small but water very calm

Beautiful location and lots of options on site. Very clean and always towels and chairs available

Stayed in February 2024

Would have like more variety

Stayed in March 2024

Private, secluded property and beach. Staff made the stay exceptional. Food and service was great. Rooms were clean and spacious.

Stayed in March 2024

I would have liked more restaurants on the property.

I liked that it was small without crowds of people.

Stayed in February 2024

Nothing

Quiet, beautiful, clean, amazing personnel

Stayed in February 2024

Our room was a king suite with a balcony which was gorgeous and clean - amazing views. However, there was an adjoining room separated by a door. We could hear EVERY SINGLE THING our neighbors did next door and they were not loud (except when they were getting busy or fighting which happened a lot). The staff were nice but not great a communicating. And I understand there are margins of profit that need to be maintained, I would have expected a little bit better service. Waiters on the beach would pass us by without taking our order.

Beautiful location, gorgeous grounds and immaculately clean. Not crowded. Awesome gym. Good (but not great) food.

Stayed in January 2024

The food at Fire & Ice was okay--pretty upscale and modern. The breakfast and lunch options could have been better--maybe more buffet items? The fish fry (the only open dinner option on Monday nights) was not so good, most of the food was cold outside sitting in the catering tins. Wish we had known what all was in the market on the property. We didn't go to until the last day (no one really talked about it while we were there) and wish we had checked it out before then-iced coffee! snacks! souvenirs! I also wish there was a better system for the shuttle to the other resort. Those could be crowded and you had to make sure you got in line early so you could get on it.

Staff is very friendly and helpful. The property is extremely clean and well taken care of. Very relaxed environment and never had to worry about finding a beach chair in the morning. Room was extremely clean and always cleaned before noon each day. The food and staff at Salt were great--lots of options. Pool bar and 360 bar were also great. Lots of nice music and entertainment. Fun beach time activities. Fire pits were nice to sit around at night too.

Stayed in December 2023

Needed more places open all day to eat - no buffet

We loved the sun beds which were included as well as the beautifully laid out property

Stayed in December 2023

Staff would not let us do a late check out (one extra hour requested)

Amazing stay and food. We were able to relax the second we got there.

Stayed in July 2023

No complaints whatsoever.

Everything was excellent! The beauty of the resort was matched by the friendliness and support of all staff. Upon our arrival the office staff was so welcoming, Winchell served us a fantastic rum punch and brought us to our penthouse. During the week of our stay, Dio saw to our every need, Garth, Patricia and Romario were so kind and helpful regardless of the meal we were sitting down to. The food was absolutely incredible as well! Janet, Natalee and Sly made sure that our cups were always full whether we were at the swim up bar, or the bar at Fire and ice. I can't say enough about Blue Haven except that my family and I hope to return soon.

Stayed in July 2023

Nothing comes to mind...

Everything was fantastic. Beautiful place, friendly and helpful staff, comfortable room, delicious food. An entire week, well spent.

Stayed in July 2023

Not a thing

Property was amazing

Stayed in July 2023

None.

Great service, great hotel and perfect vacation.

Stayed in June 2023

We weren't given any information about the resort upon check-in - such as the locations of things. We discussed with other guests how we all had so many questions. We walked around to find the restaurants ourselves and found a market and fancy coffee shop across the parking lot. Our bathroom had a band-aid on the drain upon check-in. There were a few staff members at Blue Haven who should not be working in hospitality or near people. We unfortunately had to speak to Withney in the Front Office twice. She never once made eye contact or greeted us as we entered and she repeatedly asked us the same questions because she wasn't really listening to our answers whilst staring at her computer. We firstly were inquiring about vegetarian options at the restaurants (she did not help) and then we returned to inquire about booking a taxi to the airport (for which she gave us a dirty look & wrong information). She had her earrings and makeup sprawled across her desk so maybe she was annoyed that we were interrupting her busy day. There was a woman at the Egg Station at breakfast who I politely greeted and she told me not to talk to her because she already had two omelette orders. And there was a man who drove the shuttle back from the Alexandra sister resort who was pissed at us for wanting to take the shuttle back to Blue Haven - he repeatedly slammed on his brakes to make us fall forward and when he opened the van door at Blue Haven, we said "thank you", & he did not even make eye contact and stomped away.

My friend & I stayed at Blue Haven for our joint birthday celebrations. The resort was beautiful, super peaceful, and isolated. The beach was clean and the water was perfect. There were maybe only five other groups of people/families staying at the same time. Almost all of the staff was incredibly friendly & welcoming - *especially* Arturo (such a wonderful human who would stop to make conversation with us each time we saw him), Tevisha, Damien, Winchel, Kamar, Miguel, Andre, & Von. We were able to take the shuttle to the Alexandra sister resort for a day and had wonderful lunch service from Rithny. Watching the sunrise with mimosas at breakfast every morning was a highlight. We ate the pizza at Salt two nights in a row because it was so yummy. We had a wonderful massage in the gazebo on the beach. We would absolutely return to this relaxing resort.

Stayed in May 2023

my room was full of mosquitoes. I was bitten by them throughout my stay in my hotel room.

location

Stayed in May 2023

The modern amenities, the off the beaten path location so not overcrowded, quality of food, super friendly staff.

Stayed in May 2023

nothing

service was top tier. everyone went above and beyond.

Stayed in March 2023

One of the most beautiful Hotels in the area, the staff was amazing, specially Tanya that treats us so nice and was so helpful, I’ll definitely come back.

Stayed in December 2022

If I had to name one thing it would be the beach...its very secluded, but nice of you want privacy and not a lot of people.

The staff was amazing! T'Ange, Francisco, Ricardo, TC, Dio, Natalee, Kamar...I hope I didn't leave anyone out. We were on our honeymoon, and everything was perfect, and everyone was very accommodating. The room, food, beverages, and scenery were awesome! We will be back!

Stayed in November 2022

The only thing I didn't love about the resort is the location. It is a marina resort, which we knew going in. I like being able to take walks on the beach, and was not able to do that due to the small beach. It is also a little ways from town, but we were able to take a taxi into town to visit some of the local shops and restaurants.

We loved many things about Blue Haven, but our favorite thing was the friendliness and courtesy of the staff. Everyone was helpful, kind, and accommodating. The food was great. The drinks were great. And the service was great! The Alexandria was closed and under construction, so they offered us a shuttle to a private beach. Our driver was one of our favorite people we met on the island! They packed us a cooler and lunch and we had the most beautiful and amazing beach almost to ourselves. I can't say enough about the beauty of the water. I have never seen the ocean so turquoise and clear!

Stayed in September 2022

Staff was super friendly and the facility was absolutely beautiful. Good variety of food selection.

Stayed in September 2022

Location is off the beaten path and that made it more difficult to get off the resort and into the main shopping area. Taxis are easy to get into town, but exceedingly difficult to find on the way back to the resort. Restaurants were good, but limited choices at Blue Haven. The shuttle that allows you to go to the sister resort mitigated that, but we felt that all the restaurants had the same feel.

Very chill vibe. Not too crowded and had a great view. Staff was friendly and the shuttle to the sister resort was timely and allowed you to take advantage of additional restaurants, amenities and Grace Bay beach.

Stayed in August 2022

Absolutely beautiful!

Stayed in June 2022

Would like to see shuttle service from the airport as well as a stop in the downtown section with shops. More lunch options for food.

The staff was great and the food was good.

Stayed in August 2022