i Would try to improve local support for tours.

Stayed in April 2024

Nothing

Clean, spacious and comfortable hotel room with friendly customer service across all parts of the hotel.

Stayed in March 2024

The staffs were very nice and the hotel was clean.

Stayed in March 2024

Probably, the balcony view, i was just looking at a concrete wall.

Breakfast was great, lots of selection. Location was ideal, lots of shops and restaraunts.

Stayed in March 2024

Late collection on arrival from airport due to locked keys in the van

Friendly staff, convenient location, good food

Stayed in February 2024

Entrance to the hotel is by using common elevators of shopping mall, which really was strange.

With limited options of hotels in Dili, Timor seems to be a good option above Shopping Mall.

Stayed in January 2024

The facilities in the room are rather worn and old, the room doesn't look very clean (bedsheets, etc.), the rooms are too old and lack proper maintenance, they should do a renovation, very expensive for a room like this, but you don't have a lot of choices in Dili. If I go again, I'll still pick this one, unless new hotels are built with better rooms

Free airport pickup/drop off (message/WhatsApp them in advance), very responsive on WhatsApp, free sunrise tour to Christo Rei, good breakfast, good location (on the 5th floor in a shopping mall, with restaurants, food court and coffee shops downstairs) Note: the mall closes at 6pm, but Burger King, Gloria Jean's Coffee and Quolina Healthy shop open late (super yummy budha bow in the healthy store, and good coffee at Rolls and Bowls in the food court), staff really helpful and pleasant, the room is very big with big safe and good wifi, also the restaurant on the same floor has great panorama views of the city and every Friday there's happy hour with live band, some expats and locals go there for the happy hour

Stayed in January 2024

Nothing

Very clean, excellent WiFi and centrally located. All the staff were very friendly and very helpful.

Stayed in October 2023

Price is rather expensive

Cleaness

Stayed in October 2023

The restaurant and 4th floor outdoor bar were excellent. The prople behind the reception desk were very helpful and pleasant to deal with as were the staff in the restaurant & bar. The hotel is placed in a modern complex that has many eateries and a cinema.

Stayed in September 2023

Not much to dislike about this hotel and these are nit-picking feedback for improvements: - Consider seasonally changing hotel restaurant menu b/c as a regular patron of over 1.5 years who regularly eat there,the food is starting to be be same - same - Please bring back the rice porridge option for breakfast buffet. - A more fully equipped gym would be nice

- All the staff are professionally friendly and very helpful including front desk, restaurant bar, shuttle bus and housekeeping staff. Special mentions for Mana Rita and Maun Jefrey for their positive energy and accommodating customer service. - Comfortable, clean and spacious hotel rooms - Good hot and cold variety of breakfast buffet included - Safe, secure and convinient location - Relatively good dining options within small steps away from hotel - Airport shuttle bus and shuttle bus to local town beach included

Stayed in August 2023

Nothing

Good hotel to stay to launch our trip to Atauro, Ramelau and Jaco. We were able to store our luggage from time to time, and staff are always helpful to attend to our needs. It has a restaurant with good view, and the shops and food court nearby are convenient to get supplies for our trips. Glad we picked this hotel!

Stayed in August 2023

The air conditioner made an annoying tick, tick noise. The breakfast could be improved.

Friendly staff. Comfortable bed. An oasis in the midst of Dili. Very secure. Handy to public transport and shops. Not far from the beach.

Stayed in July 2023

Nothing

Location, staff and food. The staff went above and beyond to make your stay comfortable. The hotel is situated above the main shopping precinct ( to us in the west was very small ) has a food court, supermarket and a few good souvenir shops and reliable ATM. The accommodation was a little bit more expensive but with breakfast and a pick up and drop off to the airport made it comparable. They also have use of a swimming pool near by ( l was dropped and picked up in a golf buggy ) which was a great bonus in the hot climate and at no extra cost too.Their restaurant/ bar has a awesome view looking over the city all the way to Cristo Rei de Dili statue on the hillside east of the city. The shopping center and hotel is kept spotless. As a solo women traveller, l felt safe at all times and would highly recommend Timor Plaza Hotel

Stayed in May 2023

Noise from the sky bar

Good staff, all aminities available

Stayed in July 2023

Located on the same building as the Timor Plaza Mall provides great food options. Short taxi ride to city centre of Dili. The hotel can arrange a taxi to visit Cristo Rei which is an easy climb.

Stayed in May 2023

The bed is too soft

Stayed in May 2023

The cleanliness and room fixtures a little run down. My room was noisy from traffic as the balcony door would not shut properly. Some marks and bugs in the bathroom etc

Probably the best "business" hotel in Dili at the moment with shopping arcade downstairs and healthy food/Australian grocer. Airport shuttle. Strategic location

Stayed in May 2023

Wifi (and internet in the whole country) needs improvements. Lucky enough to have an hour zoom meeting without disconnected. I know it's not fair to blame the hotel for free internet.

Hotel is located above shopping center and many restaurants. Breakfast is great, plenty choices. Room size is spacious. Bathroom is ok. Easy to call taxi. All staffs are friendly and helpful. Great hotel for Timor Leste.

Stayed in April 2023

Very Nice, thank you. Air conditioning on the area would have been nice

Stayed in April 2023

no

good and easy to access

Stayed in March 2023

the location. nothing close by

friendly staff and very clean. good food at the restaurant

Stayed in January 2023

Our balcony was overlooking the toilets for the building next door and that was to the men's toilets which the windows was open 24/7, not very pleasant.

Friendly staff, all shops downstairs, lovely restaurant staff.

Stayed in December 2022

there are insects and cockroaches in the room, hope hotel can do insects control. Besides that everything is 5 star, however the country has a lot to develop. It felt boring from the third day, and after 7pm Timor Plaza closes and it gets dark. There is nothing to do after that. Hope to see a prosperous Timor Leste when I revisit in 10 years.

The best hotel in Timor Leste. Central location, right on top of the Timor Plaza. Staff are very professional. Nice place to stay to explore Timor Leste.

Stayed in December 2022