Buffet food disappointing Staff not as friendly or helpful as in the other hotels I used in Tunisia

Good location on sea front close to the centre of Hammamet Large area for sunbathing

Stayed in May 2024

Food buffet is repetitive

Sea view room and beach

Stayed in May 2024

See above

There was a recurrent noise in the room during the nights, like a switch that was going on and off.

Stayed in April 2024

With so many people, later options at meal time seem heavily picked over. The property could use a little refresher ( new paint, etc)

Perfect spot for an all-inclusive (extra charge) getaway on some pristine beach front property in Hammamet. We loved our time here. We’re traveling the world for 1.5 years and this was the perfect stop to recharge, get some sun and leave all of the worrying to the staff. The staff was beyond kind and helpful. They even went out of their way to help my partner plan a surprise birthday for me. Easy walk to the medina of Hammamet and away from all of the tout’s trying to trick you into buying cheap souveniers. Great spreads for breakfast, snacks and dinners (opt in for full or half boards). A few bars on site as well as numerous options to keep you busy ( pools, pool tables, bocci court, mini golf, etc) Just be warned..there are kids everywhere!

Stayed in April 2024

The beds and pillows could've been more cozy, and our balcony overlooked a small building instead of a scenic view. If you bring food to your room, be cautious of ants; although it's not the hotel's fault, it's manageable. Considering we booked these rooms, it's not a major issue to complain about.

The service was excellent, with welcoming staff always ready to assist and answer questions. The hotel's stunning sea view enhanced our experience, and the variety of delicious food was delightful. The check-in and check-out process was seamless, even accommodating our early arrival by allowing us to enjoy lunch and explore the hotel before receiving our room keys promptly at 3 pm. Despite slightly dated rooms, they were spacious and impeccably clean, which didn't take away from our overall enjoyment of the calm and pleasant stay. We would definitely return. It’s a good value of our money.

Stayed in April 2024

The dining room for dinner was so noisy and kids running all over. I would have appreciated just going out to a restaurant for a meal. The breakfast was ok though. The bar was also overrun by families. It was not even possible to get a small bottle of red wine.

This was my first experience with staying in a resort style hotel. I found it very noisy in the dining room and bar with kids running around all over. I appreciated having a quiet room though and a view of the sea.

Stayed in April 2024

Thin walls so neighbouring rooms flushing their toilets woke me a few times each night (though the flushes were super powerful so maybe difficult to dampen the sound…!) Hotel charges more for transfers (and I assume any other journeys) than others. Instead, when I used a taxi driver for a small local journey I asked him about longer journeys. He arranged my first trip with a proper tourism company (and could be haggled down) and my driver was amazing. I then contacted the driver directly for further trips.

Staff were LOVELY! Always so friendly and helpful, couldn’t do enough to help. As a lone traveller it was extra nice to see the friendly faces when I arrived back each evening or ate alone. Pools were great. Beach area excellent. You can walk 20 mins along the beach to reach the old medina and fort.

Stayed in April 2024

Slow check-in, Rooms need to be cleaned better ants everywhere.

Nice and clean beach .outdoor pools are very nice and the indoor pool really saved us as the weather was a bit cold . the food is delicious with lots of variety. Would come back again.

Stayed in April 2024

Don't leave food on the balcony if you dont want ants in it. The shampoo botles some were full some were half empty. The wifi is good but is not reaching the far left beach side. The booking.com is offering only all meals included not all incuded (not sure why). I dont drink it's not a problem for me, but for some, it might be (you can pay extra at the hotel.) Not sure why they only give options to get coffe and tea only at breakfast time in the dinning area. We did not receive any information about the activities at the hotel, just randomly one day someone approached us with an offer to play tennis. Apparently, there is a A4 paper placed on the board with the daily activities, if you dont check it then you dont have a clue as our checking in desk guy did not inform us about them. With both stays, we were there almost a full week, and we did not see the late night activities as we had no clue about them happening, If you dont go to the bar to drink. SPA area was not easy to loacte as it is called bio azur and when we went to check it, both of the spa desk ladies ran into their office and did not come out. We just went roaming around by ourselves, and the lovellly cleaning lady guided us to the gym area ( it had lack of air, so we did not work out there.) The free inside pool was great, only go before the areobics, as the seniours or the kids doing the activitty peed in the pool and the area is very warm so the smell went everywhere. Trust only the girls as they will actually help you, as the desk guys only tried to sell tours, give wrong information about buss times as we were left waiting for extra 2hours at the stop and plays good cop/bad coop with the door men to offer better prices on some services. Do not trust anyone outside the hotel, the "my friend" and "i am your chef from your hotel, " and " be aware there are bad people but i am good, trust me buy from me" people are everywhere, they just try to sell you...

On the second stay, we liked the beach sides. Outside pools looked great, but the weather was too cold to use them. The staff were cleaning the floors and outside area daily. The food on all 3 meals was great, had plenty of choices, and tried almost everything. My favorite was the strawberry/white chocolate cheesecake that was served for 2 days, it was amazing! At dinner time for the first hour the desert chef comes out and plays with the children while moms can take the desserts for them unbothered. At our 2 times of stay, it was not crowded anywhere, we were able to find seats at any time everywhere. I loved that there were books left on the halways from the rooms for guests to take for reading ( mostly in german and french languages left by guests.) You can take out cash at the hotel front side. Has parking in the area.

Stayed in March 2024

The hotel is not new and could use some refreshment. The food wasnt great, there was plenty to choose but it was hard to find smth tasting very good.

The sea view room was amazing, I got the one with little garden just in front of the beach. The room is spacious and you get all what you need. Wifi works great. Staff is nice and helpful.

Stayed in March 2024

Delay in receiving one of the rooms after arrival

Location and restaurant

Stayed in February 2024

It was slightly intimidating/overwhelming when on the first day we were approached by someone promoting a tourism activity outside the hotel. It made me feel less relaxed and nervous that my entire holiday was going to be this sort of interaction. We did agree to do the activity and it was fine. There were no more encounters like this and the remainder of the week was relaxing. During Ramadan there was not much to do outside of the hotel. Understandably. Hotel buffet was the only option in town and though it was fine, it got old after a few days but I still managed to eat excessive amounts of food every meal....

Relaxing setting. Very pleasant weather and many good places to hang out around the resort, in and out of the sun. The outdoor furniture was really nice quality and it was easy to get a nice spot, though this was in March so I can't comment on peak season. There was an engaging team promoting activities happening in the resort. There were activities during the day and during the evening. Room was a good size and had a nice outlook. Was well serviced. The breakfast buffet pancake station was great! Staff service was generally good. Internet was good, even outside by the pool. Cocktails were good value.... Interpret that as "cocktails were strong (free pour), maybe not the best tasting".... We weren't able to charge anything to our room though so needed to get local currency out for the bar. There was a cash point just outside the resort.

Stayed in March 2024

Stuff doesn't care much and they couldn't help us much either and we ask for simple questions as where we can buy charger for phone or where is the closest shop. Food was good, but it was very bland and everything lasted same. Drinks are substitute with cheap coke or lemonade, etc and it just doesn't taste good. There was only one reception lady that was able to help with our requests. Area is in need of a lots of maintenance, tiles breaking off the swimming pool, sun beds dirty, umbrellas not working, etc.

Our room was spacious and clean, meals were ok, good selections

Stayed in March 2024

Everywhere you go, you’re locked in within the hotel compound.

Breakfast was great.

Stayed in March 2024

Really nice hotel, perfect location on the beach, staff are absolutely superb. Great value for money. Only slight downside is the rooms are a bit dated and the buffet is repetitive but this doesn’t spoil your stay, especially at the price you’re paying. Will definitely return.

Stayed in March 2024

Indoor pools wasn't the same mentioned on pictures at all ,that one you have to pay for (called bio azur related to the thalasso) , the main indoor pool was okay we 👍

Well welcomed by the staff . Our rooms were big and clean . The buffet on point and has variety of delicious meals and sweets. Happy that the hotel was pet friendly and i even found lots of cat to feed and play with 😍

Stayed in March 2024

It was only small things that didn't impede our stay but The bath needed re grouting The kettle leaked The TV only had sub titles in French and we asked for English and were promised a service guy to come over but they didn't! (I know- first world problems!)

We had a fabulous sea view. The bungalow was spacious and clean. The grounds of the hotel were lovely and well lit. Breakfast included was great- lots of choice at the buffet Room was cleaned daily

Stayed in March 2024

Friendly staff. Good food. A nice place.

Stayed in March 2024

Everything was good.

The food was great, the indoor pool, the animation team was excellent, the cleanliness and they even upgraded our room to one with a garden. Also the help from the reception with excursions. The waiter Karim was a big help during diner time.

Stayed in February 2024

First, look like 3stars hotel not 4. Could be cleaning better beach sand. Shampoon bottles in our room was not full. Strange smell when you come in(from toilet side). No simple slippers. I didnt like a cocktails in the bar. Pina Colada in a big milk glass, just juice and shot of alcohol.. Actually nothing to do or see outside the hotel. Some mini markets ir restaurants. Be carefull for scams. In you are young and no children, book another hotel, closer to Medina😉

If you going to Hammamet and wanna all in hotel is ok, even half board good option. We had free breakfast(lots of vegetables, ham, cheeses, sausages, fruits, bread, coffees, juices, sweet bakery..) really enjoy fresh made omelette and hot pancakes - delicious! 👌Big thank you for Cheffs, they working really hard every day!⭐️ Our room was ok, with sea view, balcony. Super king size bed. Quiet. Have a bathrobes in the bathroom. Hotel outside area full of cats, very nice, people love them. Swimpools are cold for winter season, but you can go to spa(hot pools and jacuzzi) cost 60dinars for person. Lots of space for chilling in the sun, on the beach. Beer in hotel 8dinars, cocktail 18.. Live music on the weekends. Staff can speak arabic, french, english languages. Dont forget to give a tips for cleaners, bar staff, cheffs!🥳

Stayed in February 2024

The rooms could have done with a little modernisation especially the bathroom, and the robes in the room were very worn and didn't have belts. but for the price it didn't bother us.

The location is perfect. Walking distance to the medina and shops, beautiful beach to the left of the hotel complex. Spa available at extra cost but very affordable for a treat .

Stayed in February 2024

Staff, facilities, swimming pool, food

Stayed in February 2024

Large accommodation complex: as we arrived late in the evening and had an early start, we could only use the accommodation and breakfast. Both were faultless and perfectly up to expectations. In the morning, in the garden, the bulbul sang. The room was large, with a balcony overlooking the sea. Large bathroom with towels. There was heating in the accommodation. We paid by card.

Stayed in February 2024

Room for improvement: - Crowded & understaffed (715 people during breakfast on 11th of Feb). Dining is a mess, if you come late for breakfast, you need to clean your own tables after previous quests, look frantically for cutlery, all area looks really messy. - Swimming pool is occupied by kids (LOTS of kids everywhere) between 8:45 am until 8:00 pm, meaning you have less than hour in the morning and in the evening to enjoy swimming - food is blunt, there is big variety, but maybe I just do not find Tunisian food really great

For me this is like 2,5/3 star hotel in Europe, definitely needs renovations. Good things: -View & access to the sea - Spacious rooms - Swimming pools - Gym (need to pay 50 dinar extra) - service was okey, some people super nice like cleaning lady (we talk Arabic) - a lot of locals as turists

Stayed in February 2024