Everything was good

Sports facilities

Stayed in March 2024

Location

Comfortable staff were nice and accommodating

Stayed in March 2024

Just if the food can be better, but was ok

Services and options

Stayed in February 2024

Very modern and clean. the staff very attentive.

Stayed in February 2024

spa prices

nice location, amazing staff, great breakfast

Stayed in February 2024

Even though the hotel is not that old, it has some places where it looks already rather run down. Some items at breakfast are not the freshest. But thats only if you really have to search for something you want to complain about.

We are not beach hotel let alone all inclusive kind of people but liked it here quite a bit. We stayed for three nights but only had breakfast here. The hotel is fairly new and offers everything you need. The staff is super friendly and they even upgraded us to a better room. The rooms are spacious and decorated with an eye for detail. The breakfast offers a good variety of foods and the value for money is very high!

Stayed in February 2024

It's located in between Sousse and Monastir, so it's not really close to neither of the medina's, so you need to be prepared for a little longer drive there.

I was a little suspicious about this property given relatively low scoring, so I was prepared for a worn-out hotel, but the reality positively surprised me. Rooms were very spacious and clean, nice sea view from the balcony, well equipped kids club (highly appreciated by our 2-year-old) and good quality breakfast and dinner buffets. We visited the place outside the season, so there were few guests at the hotel what may have impacted our perception of this property, but overall it was a very positive surprise (in fact, we decided to extend our stay by one more night).

Stayed in January 2024

-/+ Employees at front office mostly friendly and courteous - the coffee machine in our suite was defective, we did not need it anyway, but it was not replaced even after notification - Buffet in "The Kitchen" not that much varied - the hotel management should invest more to offer better coffee/ fresh juice variety. --- Since we wanted to come back in the summer, we wished to see other more spacious suites in the hotel, this was not possible, a great pity...

+++ Very good location at the probably most beatiful beach of the mediterranean sea. +++ Very close to the airport (but no noise disturbance) ++ Suite is spacious, style is modern, service mostly friendly and proactive. -/+ We ordered an additional bed at reservation, this was not in the suite at arrival, management reacted promptly. + Good concierge service ++ Nice, but small, indoor pool with freindly life guards (- seawater!) + Mostly friendly waiters/ chefs in "The Kitchen" +Suite was clean and tidy, thank you maids +++ The kids enjoyed the stay, maybe we come back in the summer.

Stayed in January 2024

The room temperature was very difficult to control. The corridor ceiling was leaking with water due to rain. The restaurants were average.

The room was big and clean. The staff were nice and humble.

Stayed in December 2023

Very bad sound proofing of the room. Don't accept a ground floor room, you will be next to the bar, and music in the weekend plays until 3 am. Very loud and impossible to sleep. Beds are ok, but pillow could be much better.

location, beach,

Stayed in November 2023

The morning buffet is mediocre. The food in restaurants is fine, but the price!?? They prices are higher than in Europe or USA. This is unbelievable, for example the grill fish price in the hotel is 11 times higher than any restaurant in the city of Monastir. I understand its an hotel and prices are higher, but 11 times ?!?

The staff is amazing. Clean facilities, bed is super comfortable.

Stayed in November 2023

N/A

Staff have been so professional, helpful and kind.

Stayed in October 2023

Breakfast was a little disappointing. Choice was there but I was expecting freshly pressed juices and alternative milks and a higher selection of teas. Not the case. Although there were local meals and crepes and eggs made to order so correct, but I think for the standard of the rest of the hotel they could take it up a notch! A part from that we had a lovely lovely stay! Of the only other thing was being awakened by the sewer smell. That’s a shame too! Maybe some plumbing issues to look into.

Friendly staff, lovely premises with lots to do for everyone. Beautiful swimming pools with the bar you can get stuff from while in the pool. Great pool for the kids too and water slides. Room was clean and bed and pillows were amazing! One of my best nights!

Stayed in September 2023

The first night our room had some bad smell, we couldn't sleep the whole night, but the second day they changed us to a better place bigger room with no additional fees.

The place, staff comme Tarek, Sofien ou Amal sont des staff exodinaire !

Stayed in August 2023

Since it is still a new hotel I expected hiccups in consistency and service. There should be consistency in providing complimentary bottled water which was unfortunately not the case. Calling the reception to request for hair dryer for example I was not delivered and only after several reminders did we receive the hair dryer the following day. An adequate number of staff should be provisioned for the breakfast buffet to ensure continuous cleanliness and tidiness. I believe the hotel has the potential to learn from these hiccups to improve and do better in the future. Nevertheless I enjoyed my stay and would come back in the blink of an eye. Keep up the hard work

The property was new, clean and fresh. The staff were very friendly and even gave us a room before check in time which scored high points for us. The rooms smelled fresh and the room was spacious with comfortable beds.

Stayed in August 2023

Too many children (apparently because children younger than 6 are free) implying noisy restaurants and longer queues

Responsive and courteous staff Sea water swimming pool

Stayed in August 2023

Food is pricy

Good service, clean, family friendly, friendly staff

Stayed in July 2023

The location, nothing around

Great room and grear staff

Stayed in July 2023

There is a lack of waiters and some waiters are slow to serve sometimes I spend 30 min to get some additional ice to my cocktail

Everything feels new and I liked the sea pool and the restaurants

Stayed in August 2023

Service

Stayed in July 2023

buffet can be more varieties , more staff especially bellboy

buffet nice tasty good quality but need more varieties , staff nice friendly cheerful italian nice tasty good quality and have nice staff rooms are clean and very comfortable pools are nice and clean

Stayed in July 2023

The room was wet during the whole stay. The floor was slippery in the room we could not walk bear foot in the room. No hear dryer, no possibility to hang the towels

Nice lobby restaurant and pool

Stayed in July 2023

payment system not good , and please more bellboy

staff are very friendly and cheerful , buffet need more varieties but it was tasty , rooms are clean and beds are unbelievable comfortable italian restauran la luca was perfect , service nice meal tasty and good quality , only management must change payment system when we drink from bar we have to pay quickly like we will escape :)

Stayed in July 2023

It is only a minor thing: elevators are small and usually crowded. One of them was broken during our stay, which made lots of pressure on the two others.

The hotel and its facilities are brand new, including the 4 pools (2 open air, 1 covered and 1 with slides). Rooms and suites are spacious and comfortable. I especially loved the pillows! I usually have an issue with hotel room’s pillows, but these were extra soft. The food had a great variety and high quality mainly Tunisian specialties. The staff was great. Everyone from the receptionists to the cleaners, lifeguards, cooks and waiters contributed to make our stay memorable by their kindness and helpfulness.

Stayed in July 2023