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Reviews of Iberostar Mehari Djerba 4 stars

Route Touristique 04116, 4116 Taguermess, Tunisia

#1 of 7 hotels in Taguermess

Guests' Choice

Review score

Based on 117 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 22 January 2024

    9.0
    Amazing stay that was restful and fun. Greatly appreciate the staff and services there.
    • Leisure trip
    • Group
    • Double Garden View Premium
    • Stayed 6 nights

    The wifi is iffy in the bedrooms...poor connections.

    Room was clean and large. The food was amazing and lots of variety. Plenty of vegetable dishes, salads, and fruits for those who don't eat meats. It was all well prepared and presented. Staff were very kind and helpful. Loved our stay here.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 2 nights
    • Submitted via mobile

    They should aerate the rooms

    The service was very good and they were very kind

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Good for work and pleasure with a good stagf and value
    • Business trip
    • Couple
    • Double Garden View Premium
    • Stayed 1 night
    • Submitted via mobile

    The food is not bad but it can be better.

    The location , the staff was very good

    Stayed in November 2023

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Family with young children
    • Double Single Use
    • Stayed 1 night
    • Submitted via mobile

    The hotel atmosphere is beautiful and peaceful and friendly staff.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Family with young children
    • Double Garden View Premium
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean, indoor swimming pool and the restaurant.

    Stayed in December 2023

  • Reviewed: 17 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 7 nights
    • Submitted via mobile

    There were lots of ants Mini disco started after 20:30 (and I might add never on time) and was very short like 20minuted. After that there was music, which was inappropriate for kids for the kids to dance. They might as well just leave the kids music on, the kids were entertaining themselves anyway. It was very annoying that the person responsible for the spa made tours around the poolside to acquire guests, this left a bad impression. Kids entertainment (during the day) was basically none, there were colors and paper and broken toys. Not very inviting. There is a playground but too but that there is no shadow for the kids to play, in addition in might make sense to put some lights there so that the kids can play in the evening. The coffee is very bad, the hotel could invest in a big filtercoffe-machine.

    Very friendly staff Beach (the water, sand and close to the hotel) Pools, especially the kids pool The food was ok, very good mix of traditional an European food. The chefs were trying hard to leave a good impression. Overall the staff, the food and the pools are very much appreciated!

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Overall lovely, great for a family trip
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 7 nights
    • Submitted via mobile

    Food was in such variety, it was almost overwhelming at first. Quite uneven in terms of quality. Good stuff and then not so good. The vegan options at breakfast were quite sad. The milks were powders that had been mixed with water where you could see the different layers. Nowhere to heat it up. Vegan yogurts would have been nice too. The selection of drinks was quite disappointing too. We stayed 1 week, and it is only the last morning that we could find black tea bags. It was all not very good. The juices were also rather on the low. A part from that, staff was lovely overall, premises really nice. I would have loved a double bed though instead of those 2 beds pushed together. Also we heard about the kids disco from another mum at the playground. It is something we would have loved to hear from the hotel at reception when we arrived.

    Wonderful place for a holiday with children! Great swimming pools, access to the lovely sandy beach, clean and easy, kids disco in the evening that our 2 years old loved. Playground a bit outdated but perfectly good to use. Large choice of food. Liked the fact that there were vegan and vegetarian options. Liked the choice of toiletries that were organic and eco friendly :)

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Double Room with balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing bad

    Everything was super

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Lots of fun in a beautiful location with very nice staff
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Just to say something: more healthy food choices for lunch and dinner

    Very good facilities, beautiful see, and all staff were extremely professional and kind

    Stayed in August 2023

  • Reviewed: 12 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 4 nights
    • Submitted via mobile

    All good 👍🏻

    The warm welcome and the attitude of the staff and management. Big thanks to the swimming pool, bar team, restaurant team, reception team, and special thanks to Mr. Anis Chemli, the director of the hotel ❤️❤️❤️

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Wonderful hotel best value for money in Djerba
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 4 nights
    • Submitted via mobile

    Mattresses are new hence a bit tough

    Great facilities, great food and great value for money. Special mention to the hotel manager M. Anis Chemli and to Ms. Afifa the front desk manager

    Stayed in June 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 4 nights
    • Submitted via mobile

    There was some maintenance work, should be mentioned at reservation.

    Stayed in March 2023

  • Reviewed: 10 January 2023

    8.0
    enjoyable stay but some services and areas need improvement
    • Leisure trip
    • Family with young children
    • Double Garden View Premium
    • Stayed 6 nights
    • Submitted via mobile

    public indoor areas, animation

    rooms

    Stayed in January 2023

  • Reviewed: 26 December 2022

    7.0
    Not the best.
    • Leisure trip
    • Family with young children
    • Premium Double Room with balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel claimed not to have received our booking from Bookings.com and kept us waiting, with a sweet welcome drink, for nearly an hour. They then held our passports, subject to confirmation, while allowing us to proceed to a room. The air conditioning in the room kept heating up, despite being set to 22°c (reaching 27° in the late evenings, when we had to switch it off). The WiFi was likewise broken, most often being connected without internet access and when connected, labouring at 0.5mbps download (barely sufficient for online services or to effectively use the Iberostar app). Complaints to reception directly and in writing produced no solution. You should also be aware that Sea Views, for which you will pay a premium are merely glimpses... over pool, gardens and playing fields (see photo below).

    A well maintained property likely to be better value in summer, when the pools are more useful. Otherwise good facilities and activities close to a long beach allowing enjoyable walks on the sand. Staff were generally pleasant and polite.

    Stayed in December 2022

  • Reviewed: 26 November 2022

    8.0
    Very good
    • Business trip
    • Group
    • Double Garden View Premium
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff rather excellent choice of accommodation for family pleasure than for business.

    Stayed in November 2022

  • Reviewed: 5 September 2022

    9.0
    Great holiday
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Great value for money, lots of entertainment throughout the day and evening. The staff is very kind and helpful, always smiling. You don't need to leave the resort at all they have everything you need.

    Stayed in September 2022

  • Reviewed: 5 August 2022

    9.0
    what an amazing experience !!!
    • Leisure trip
    • Couple
    • Double Garden View Premium
    • Stayed 5 nights
    • Submitted via mobile

    wifi, please make sure to work and enhance the wifi in your facility.

    it was a good experience, and we really enjoyed our time there I was amazed by the food quality and variety, the quality of service, everything was clean and organized the crew was friendly, attentive and helpful. I personally enjoyed my stay there and I really recommend this place.

    Stayed in August 2022

  • Reviewed: 20 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff, food and location

    Stayed in July 2022

  • Reviewed: 7 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The activities super

    Stayed in May 2022

  • Reviewed: 19 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Garden View Premium
    • Stayed 5 nights
    • Submitted via mobile

    staff very friendly and cooperative. Excellent breakfast. Lunch and dinner good quality but menus not varied.

    Stayed in April 2022

  • Reviewed: 26 March 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Actually everything was great especially the welcoming behavior of the restaurant staff and without any hesitation the wonderful madame Saida head of animation team, she were so gentle generous with such a nice smile, I recommend this Mehari hotel for families, they will never regret 😊

    Stayed in March 2022

  • Reviewed: 14 March 2022

    8.0
    Loved our stay - beds were comfortable, the food was delicious and the staff friendly.
    • Leisure trip
    • Group
    • Double Garden View Premium
    • Stayed 4 nights

    The temperature of the shower would continually swing from hot to cold and back to hot again. Very frustrating. The shower didn't appear to have shower gel - seemed that there was no soap. We later understood that the shower gel was just mislabeled as shampoo...

    The food was delicious, varied and fresh. Loved the beds! Very comfortable and we slept well.

    Stayed in March 2022

  • Reviewed: 9 February 2022

    9.0
    nice hotel
    • Leisure trip
    • Couple
    • Double Garden View Premium
    • Stayed 1 night
    • Submitted via mobile

    noisy kids running around

    clean staff very friendly and helpful food is good bed super comfy we stayed for one night but i noticed a lot of activities to do..tennis courts beautiful beach front..pool for kids with slides

    Stayed in February 2022

  • Reviewed: 8 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Very bad spa. My friend paid for 30-minutes massage but had 7-minutes massage. And terrible administrator in spa

    Good hotel, nice beach, comfortable rooms, normal breakfast and dinner

    Stayed in January 2022

Showing 1 – 25

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