No sound isolation in bungalows, loud music, not great food

Friendly staff, good cleaning, all needed things in the room

Stayed in October 2023

Im not racist whatsoever, but I do believe in being true to yourself. There was only white people pleasing here in this resort. This resort forgot their culture entirely even to the point the dance crew have names so white people can pronounce easier ? The breakfast is barely edible, not Tunisian whatsoever. I had my Tunisian friend come to the resort and tell me nothing here represents the Tunisians including the food. I have went out to experience the Tunisian life, extremely different. Prices are 10x in the resort than downtown about 10 mins by taxi. Ridiculous. The “ no burkini “ in the pool is the most disappointing. Lost culture and religion. I am not a hijabi but I am a modest girl. You serve alcohol, smoke, dance and party but covering is a problem for the pool ? Wondering if this is not to scare foreigners, which is quite stupid. Don’t forget you’re a Muslim country. Everyone to themselves but allow us to practice our religion without discrimination from people of our own faith, whereas you allowed a transgender individual to dress in a bikini even though he is a man. There is no judgment from my side regarding this individual but it doesn’t make sense as to how burkini isn’t permitted but this is since it’s a country of Muslim faith. The songs played have no diversity, just to please the foreigners however, I am also a foreigner to this country but I didn’t think I visited Scandinavian/ European countries. We asked the Dj, the waiters and everyone possible for Tunisian/Arabic songs and there was nothing but constant disappointment after being promised over and over again. We get the point of pleasing foreigners with their home country songs but the point we come to YOUR country is to experience YOUR culture all around. At least between every 3/4 songs add a Tunisian song in between so that we know who you are and what you sound like.

The dance crew and waiters only. They work tirelessly, Im just hoping they’re paid well for all the work they put into making people happy and enjoy their stay. They are the best of the resort. The sweetest most respectful people Ive come across, especially Saif, Skander and Mohamed aka Tyga, Gaston and Yago. Also our lovely waiter, Amir. Skander out of all, the way he is with the less abled kids during dance shows and aqua gym times putting them first and including them in everything in general is the most heart warming thing to experience.

Stayed in October 2023

the food

facilities and staff

Stayed in July 2023

The variety of food it’s slightly limited Mais tasty

The beach

Stayed in July 2023

Expected abit more, some small stuff but the staff answered and provided what was missing at the end. No parking space was bothering

Stayed in July 2023

The bathroom toilet leaked on the floor and smelled bad. The advertisement said water slide was included but they would only allow the all inclusive kids to use it. There wasn’t an option for all inclusive when I booked or checked in. Only half board. There weren’t enough chairs by the pool or beach. The night time animation was very boring and not interesting.

Convenient location with everything on the property.

Stayed in July 2023

I expected the food to have more of the Tunisian flavor. I did not taste the Tunisian spices and flavor that I am used to. The TV don't working good :(

The people who work there are respectful and don't bother you

Stayed in July 2023

some visitors attitude (Taking over the pool deckchairs since 7 AM)

Management: Ali made sure we knew him since day one to approach him in case anything wasn't ok (VERY reassuring already). Reception: the checkin and checkout went quite smooth, the communication skills and friendliness of the staff exceeded my personal expectations (ie: while arriving, it was almost the restaurant's closing time, they kept our luggage, and rushed us str8 to the restaurant to not miss a meal). special mention to Shayma/Shay who was EXTREMELY kind, helpful and friendly. a real asset for the Hotel. Entertainment team: Every night we had a special show including the kids first, than the entertainment team takes over for one of their many shows then they make everyone participate/come on the floor. they are very well trained, smart and HUMAN! i even made friends there, Special thanks to the STAR Casper, Gaston, Blanco and Seif the crazy dude you become str8 away friends with. Restaurant: Just great food, always flexing with the huge fishes :D (even my mom liked the food..i've rarely heard her complimenting any other cooking than hers). The head chief Abd essamad made a real impression on everyone. thank you sourour and "ennes te3ba" ! Bar: many waiters serving at the bar but the line was a bit long (3 minutes of waiting for every drink when you got my thirst will make you meet a lot of ppl ard there :D ) I'm the kind of guys who lost the excitement of going back to my home land. living in Switzerland for a while raised the bar of my expectations, especially when it comes to the SERVICE. in this hotel, the stars don't count. the style and mood around there are something else. the staff are so happy working there, you feel like they're overpaid :D always with a smile and the nice words, even while sweating ard the pool in a polo shirt at 48°. They simply gave me faith again :) :) :) i feel almost like home in there. I'm definitely coming back guys.

Stayed in July 2023

1- Main restaurant food is barely edible 😩! Breakfast is the worst I have experienced ever! Only omelets available one day and the next is pancakes! Can you imagine this to be the only cooked options for breakfast!!!!??? 2- entertainment is shockingly bad 3- rooms are very basic. Just soap and towels offered nothing else. 4- pool is too small for the number of guests. 5- toboggans are badly run with one pair of toboggans to the main pool only open an hour a day!!!!!!! The other toboggans in the spare pool are crowded and also time restricted. Really disappointing for kids. Basically, only go if you are on a budget and desperately need to go away for some sun. If you have more money at your disposal, avoid.

Location is good

Stayed in July 2023

The manager himself is available everywhere to make sure all guests are satisfied. Location and variety of the food.

Stayed in July 2023

I have stayed in dozens of hotels. This was at the top of the list of best stays/experiences ever. The staff were helpful, great, very hospitable and there for my every need. Thank you. I highly recommend this place

Stayed in July 2023

I did not like many things Food was terrible and not clean. Same food every day very little choice and all food spicy.it was difficult to find my kids samthing to eat. Breakfast was horrible. Location of hotel so bad.if you go out from hotel there is no shops no people walking ond abandoned buildings both side. There is no hotel rooms in the facility. Only bungalows.lot of insects spiders to many flys lizards in your room and restaurant. Stuff was unfriendly unless your wife is pretty or you ready to pay theme every day to smile The beach was all week dirty If you want go to hammamet go to yasmin hammamet area there is good hotels and beautiful area.

Wifi in the bungalow

Stayed in June 2023

nothing

the welcoming off the staff make you feel like you’re in your own home 👌🏽

Stayed in June 2023

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Stayed in August 2023

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Stayed in August 2023

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Stayed in July 2023

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Stayed in September 2023

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Stayed in October 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in July 2023