Loud machinery type of noise for hours during certain hours of the day and night - hard to sleep. People talking in hallways very late at night.

Staff is super nice; warm pool; beach; massive food choices.

Stayed in April 2024

It was a 6 nights I asked to my room clean twice and on both occasions the bed sheet was not change. They did not top up the toilet tissue and the bin was not emptied. Hand wash not top up it has been empty since arrived, toilet tissue did not have a holder. The bed mattress was very very hard, I use the extra duvet they had in the wardrobe and triple fold it on my side of the bed and it was still very hard and uncomfortable. I had an allergic reaction in the spa hydro bath, started off with itchy skin on my legs within 5 mins about 20 mins in I told the receptionist do put me in the room, she told me to get out and have a shower. I then notice both legs was very red and swollen, I then told her she send me to quiet room to relax, then told me it could be the food that I ate such as fish, I do not eat fish and I told it’s not the food, I then have to asked for cream as I was burning up with heat on the itchy skin. They did not acknowledge it as it’s there fault. She did not offer any other suggestions. The massage staff was whispering throughout the massage so I could not relaxed.

Location was great, lots of food choices.

Stayed in November 2023

The rooms need to be renovated. The sewage system in the bathroom does not work well, one of the two flush buttons in the toilet is broken. The door of the bedside table in which the refrigerator is located does not close.

helpful staff, cleanliness, safety, varied food

Stayed in October 2023

Good... besides the server at the last hour before we leave who billed us a local draft beer even if i spoke with the reception that we will be eating (since day 1 we arrived at 03am so we didn't supper)

Everything was fine, globally. Very nice stay there, the all inclusive was great. Kind of expensive for the period but the adults only is really a nice feature !

Stayed in September 2023

The beach not so clean myabe it April not summer

Very calm and clean wonderful place and friendly stuff

Stayed in April 2023

There is really not a lot of negative things to say about this hotel at all. perhaps just that The pasta sauces were to spicy at the buffet. Even the bolognese. and I missed more potato options at dinner as well as dishes not garnished with onions since I’m allergic to raw onions. And unfortunately we had a run in with a waiter at the coffee bar who did not treat my Tunisian husband very well at all. And would not serve us - which i have never tried before at any hotel and I live in Tunisia permanently and have been to over 50 hotels here. despite this I have already booked a new stay since we loved everything else.

We enjoyed our stay so very much, the hotel à la carte and beachside restaurant is impeccable, the pools are great and the rooms beautiful and location is perfect. A special thanks to Oussama the life guard and the waiter Khalifa. They went out and beyond their way to serve us. Almost all the staff was wonderful. And the lunch and breakfast buffet was delicious too.

Stayed in April 2023

Not always fast and polite staff at the kitchen and pool bar. They had clearly favorites among the guests. This should be avoided for a hotel of this level. Once we needed to wait 35 min for a drink, when we went ourselves to the bar to order it, the responsible waiter reacted very negative towards us. Not a very nice experience at all.

The room was excellent, no remarks on that level. Great pools with good accesses. On hygienic level this hotel deserves a special recommendation, especially for all inclusive hotels with a lot of people they maintain an excellent level.

Stayed in April 2023

We took the all inclusive option, but it was disappointing and the food was Ok, but nothing special.

Staff very nice and polite, clean hotel and great sandy beach.

Stayed in August 2021

Only hotel minus I can think is small dining place. If extra restaurant is closed and hotel is full its hard to find a place to sit indoor (if its cold outside)

The hotel is located in a good location, by the seaside. The food was amazing: big variety, amazing deserts. Staff is very friendly and helpful, everyone is always smiling. Very clean. The room is very nice and clean.

Stayed in April 2024

nothing to comment

Everything was perfect, the room, the staff, the food. We will definitely come back, and we will recommend to friends.

Stayed in September 2023

Everything

Stayed in November 2023

The drinks are low quality vodka and rum. I had a bit of diarrhoea and my friend had diarrhoea and a fever for 2 days after eating something in the restaurant in the evening on Thursday 17th August. She was just about able the fly home on the 19th after not eating anything for 36 hours! She has had a tummy bug for another 4 days since she’s been back. Very disappointed - ruined our last 2 days in Tunisia. Management should have offered us a refund for the last night!

Breakfast was a good selection. Lunch at the beach cafe was nice. Staff were very welcoming and polite.

Stayed in August 2023

Employees needs to improve their communication skills! Some has an attitude, especially 3 people in the reception. Not meaning all some receptionist were really helpful!

Very calm and unique.

Stayed in July 2023

No complaints

Beautiful well maintained property with lovely grounds and 2 pools. Ocean front with the cleanest beach we saw while in Tunisia.

Stayed in May 2023

Nohing

Everything the most friendliest and helpful people I've ever met

Stayed in April 2023

Great facilities, delicious food, clean & comfortable room and excellent value for money.

Stayed in April 2023

I stayed at every all inclusive resort in Sousse. This is by far the best and the only one that should be 5 star. There were two other all inclusive resorts in Sousse, I won’t mention any names. The quality here is way better. (service, food, rooms, views). it’s legit. the other places weren’t. Stay here.

Stayed in April 2023

Everything was awesome especially the food

Stayed in August 2021

There are no comments available for this review

Stayed in October 2023

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Stayed in August 2023

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Stayed in June 2023

There are no comments available for this review

Stayed in May 2023

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Stayed in May 2023

There are no comments available for this review

Stayed in October 2022