City with everything we needed

Inconvenience

Stayed in April 2024

Location

Location

Stayed in April 2024

No dining options inside just outside bar food by the pool

Nice and comfortable

Stayed in April 2024

Water was coming in through the window from sea side.

Was close in town to everything

Stayed in March 2024

Only allows non-refundable bookings. Ridiculous. I travel for work, something dates get shifted a bit, this has prevented by from staying at Tanoa many times. Really a poor business practice on their part.

Rooms just as pictured, internet works, breakfast fine, outdoor bar area next to pool very pleasant.

Stayed in December 2023

Shower lead came off but was fixed the following day. We were on level 2 far away from lift. It would have been good to be on the bottom floor. Customer service could be improved for some (breakfast).

Central

Stayed in February 2024

Central to everything.

Stayed in February 2024

Unfortunately the exchange rate used for our stay was significantly more than actual rates which we didn't discover until home from our holiday.

Hotel was good. Pool was great after a hot day traveling.

Stayed in December 2023

House keeping staff was amazing during my 14 days in the hotel also the breakfast to the reception team. The bar and restaurant team could have been better we felt very uncomfortable swimming in the pool while the staff members sat around one of the tables looking at us while laughing very inappropriate that was the only let down.

Very clean rooms and the facilities available was good.

Stayed in January 2024

Would have chosen and paid for balcony option but didn't see it on booking as we love the aircon off

Friendly staff .great location .

Stayed in December 2023

As soon as you check out there is no option for internet which is a problem for business travels. thete should be an option to continue internet as most of flights are in the evening. I had to leave the hotel for lunch to find a restaurant that offerd internet - lost revenue. Hotel needed some love and care on the maintenance side specifically paint and rustings fixtures. Quite expensive for what is provided.

Good location and deecent facilities to make the stay confortable and convenient

Stayed in November 2023

Overpriced for the rooms

Clean, good food, friendly staff

Stayed in November 2023

A bit tiered, like everywhere in Tonga. E.g. our door handle was hanging off and we had to put it back on the door to unlock and open it

Food at the pool bar was excellent. We ate there several times and enjoyed it every time. The fresh chilli omelette in the morning was also delicious

Stayed in November 2023

Staff could be a little unfriendly at times, house cleaning entering the room while you were in the shower and grabbing all the towels was strange. You have to pay for wifi to get something useful.

The bar and pool was nice. Food was also decent. Room had all ammenities you could expect from a hotel in this region

Stayed in November 2023

very limited menu

location is amazing, pool area lovely, rooms spacious with air conditioning

Stayed in November 2023

Air conditioning in room did not work properly, reported twice but not repaired, no feedback and no offer to swap rooms

Rooms cleaned each day, included breakfast delicious, staff friendly, restaurant staff amazing

Stayed in September 2023

Overpriced

Comfortable beds good location

Stayed in October 2023

ATTENTIONS TO COCROACHES IN THE ROOM

CLEAN AND THE FOOD FOR BREAKFAST WAS GOOD. GOOD STAFF BUT AT THE RECEPTION STAFF NEED TO BE MORE WELCOMES THE CUSTOMER. DROP EVERYTHING THEY DO AND FOCUS ON CUSTOMER WHEN THEY ARRIVED. THERE ARE SOME COCKROACHES RUNNING AROUND IN THE ROOM BUT THEY SMALL ONES AND ITS NOT VERY NICE TO SEE

Stayed in September 2023

Honestly I can't really think of much that I did not like.

This hotel is actually better in person than the photos I had seen. The breakfast was very good with many egg choices. We found the room to be good-sized with good air con. The pool looked wonderful but we did not use it.

Stayed in September 2023

Can be quite noisy, rooms have very poor noise protection so you’ll hear everything that’s going on in the pool area. Lightning in the room was inadequate - only ceiling lights, which made reading in bed quite unrelaxing. Room had no booklet with the usual hotel instructions. Breakfast was quite basic.

Good location. Wifi worked well. Shower was great - water temperature and pressure were very satisfying.

Stayed in August 2023

Could use an ice machine...

The staff are awesome! Had a medical issue Fiona took me to the hospital and waited for me etc... All the people are very friendly and super helpful!

Stayed in September 2023

A wider variety of meals would have been appreciated during the length of our stay.

We loved the location by the sea and a short walk from the CBD. We liked the open layout of the public spaces allowing fresh air to circulate, the pool, the breakfast and the friendly staff. ….we were known by name !!!Cleanliness was important..Staff were always cleaning and keeping everything tidy.

Stayed in September 2023

The garden view with balcony room in the description turned out to be a view of the neighbouring house backyard and full of barking and fighting dogs through the night. The aircon unit of the room next door sits on our balcony and whirred loudly off and on all night too. The bed sheet didn’t fit the mattress properly and bunched up. The gift shop was not stocked well… it would’ve been cool to see more local jewellery, artwork and prints of the work we saw around the hotel. To have them unframed and ready to travel in a tube to avoid crushing would’ve also been awesome.

The staff were really nice and helpful. The food was nice but very European… no traditional Tongan food on offer. The pool was lovely to hang out by while we waited for our late flight back home. We loved seeing all the vegetables and herbs growing all around the grounds for the restaurant. Our room was nice and clean. We loved the local art work and murals on the walls.

Stayed in September 2023

Location is great, breakfast is perfect, staff are friendly. Would recommend to anyone!

Stayed in September 2023