1 Wrightson Road, 00000 Port-of-Spain, Trinidad and Tobago
#3 of 8 hotels in Port-of-Spain
Guests' ChoiceBased on 703 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Jessica
United StatesN/A
Awesome entertainment and location !
Stayed in May 2024
Reviewed: 7 May 2024
Ann
United KingdomThe staff were very friendly and helpful
Stayed in May 2024
Reviewed: 29 April 2024
Jacelon-lewis
United StatesMy package included breakfast. However, I felt that the platters for in-service should be more flexible. I was told that I could not replace sausage for bacon.
The breakfast was superb! We stayed for 9 days and the variety of food was amazing. We totally enjoyed the option to have something different every morning.
Stayed in April 2024
Reviewed: 21 April 2024
John
Saint Kitts and NevisI chose Regency because I wanted a downtown location within walking distance of essentials and the shops. Hotel had excellent and well maintained amenities. Room was very clean. The view of the city from the 10th floor was amazing. Check in and check out were smooth and prompt.
Stayed in April 2024
Reviewed: 17 April 2024
Rupert
CanadaI like the location on the water and near town. The staff was fantastic. The food was great.
Stayed in April 2024
Reviewed: 16 April 2024
Thelma
United StatesThe bed was high like I enjoy, however, not really comfortable mattress to me. The pillows were really too flat, it is always nice to find at least one pillow fuller, providing an opportunity to choose for comfort.
Breakfast was excellent! So many choices, everyone would find something to eat and enjoy. The service and the atmosphere are to be noted as above average, and our view was spectacular. The location was exceptional, close to everything. I will stay again and recommend this hotel to others.
Stayed in March 2024
Reviewed: 5 April 2024
Frederick
United StatesNothing
The friendliness of the staff. GREAT FOOD!
Stayed in February 2024
Reviewed: 25 March 2024
Dimiter
Switzerlandthe breakfast is overpiced, i would expect more fish dishes in the menu of the retaurant.
staff was very responsive
Stayed in March 2024
Reviewed: 23 March 2024
Catina
United StatesThe shower in the middle of the floor
Beautiful property with friendly staff
Stayed in January 2024
Reviewed: 17 March 2024
Giovani
United StatesNothing
Everything
Stayed in February 2024
Reviewed: 11 March 2024
Tracey
United StatesThe breakfast was everything.. should be included in your stay.. free breakfast
Location and amazing view of the ocean
Stayed in March 2024
Reviewed: 10 March 2024
Wickham
Trinidad and TobagoThat tcl tv needs to be replaced with a newer android tv
The staff very pleasant...Also the servers were....The room was veryyyyy clean
Stayed in March 2024
Reviewed: 5 March 2024
Amelia
Trinidad and TobagoRoom
Stayed in March 2024
Reviewed: 29 February 2024
Connie's
US Virgin IslandsI liked everything
Friendliness and knowledgeable staff. Great tasting food cooked by Chefs. Options for food and drinks. The outdoor seating by the waterfront was amazing.
Stayed in February 2024
Reviewed: 29 February 2024
Tiina
FinlandNo twin room with a sea view …
Great location, chilled vibe, friendly and helpful staff and amazing pool
Stayed in February 2024
Reviewed: 26 February 2024
Ann
United StatesThere was nothing to not like.
Location. The pool and spa. And the service was excellent
Stayed in February 2024
Reviewed: 25 February 2024
Sharon
United StatesHappy with everything
Staff is amazing
Stayed in February 2024
Reviewed: 20 February 2024
Manon
French PolynesiaVery spacious room, well soundproofed with blackout curtains, very comfortable bed, original bathroom with shower in the middle of the room. Ideally located hotel. Excellent, gargantuan breakfast, with local music and sea view. I regretted not being able to stay more than one night due to lack of availability.
Stayed in February 2024
Reviewed: 3 February 2024
L
United KingdomFrosted glass??? facing sea view
Location Customer service
Stayed in January 2024
Reviewed: 29 January 2024
Latonya
United StatesWish the bed was softer
The staff was friendly & helpful. Clean facilities.
Stayed in January 2024
Reviewed: 26 January 2024
Rachelle
United StatesVery helpful staff especially the front desk my only issue is I could not get in contact with them when I was in the United States. However, once I reached the front, they were very helpful.
Stayed in January 2024
Reviewed: 26 January 2024
Stefan
Trinidad and TobagoSome cleaning, updating needs to be done.
Staff is always amazing. Food is fantastic. Breakfast is wonderful! The pool, views, sunrises and sunsets - chef’s kiss
Stayed in January 2024
Reviewed: 26 January 2024
Andrew
United KingdomLocation Prices you charge
Spacious Clean & tidy Friendly staff
Stayed in January 2024
Reviewed: 25 January 2024
Mooleedhar
Trinidad and TobagoGreat staff
Stayed in January 2024
Monschau, Germany
Zahara de los Atunes, Spain
Encarnación, Paraguay
Canton, USA
Puno, Peru
Pantai Cenang, Malaysia
Rodi, Switzerland
Rijeka, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content