Noel Street, Couva, Trinidad and Tobago
#2 of 2 hotels in Couva
Guests' ChoiceBased on 354 hotel reviews
7.5Cleanliness
8.0
Comfort
8.2
Location
8.1
Facilities
7.6
Staff
8.5
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 14 May 2024
Gladston
Trinidad and TobagoAC inadequate for size of room. No hot water. Spider in the bathroom.
Location
Stayed in May 2024
Reviewed: 5 May 2024
Surindra
Trinidad and TobagoStaff didn't seem friendly.
Size of the room
Stayed in May 2024
Reviewed: 29 April 2024
Sheerene
Trinidad and TobagoI didn't like for breakfast wen they tell me choose a menu, then minutes later telling me it don't have it. And wen I was about to leave, the staff now saying ok I going to prepare it for u
The place is very clean,and I must say the receptionist is friendly, a lil improvement on the breakfast schedule though, staff don't be ready on time 7:00am. All in all the rooms ah very spacious and tidy.
Stayed in April 2024
Reviewed: 25 April 2024
Kyle
Trinidad and TobagoThe Breakfast Menu…..What I wanted from the menu was not even available and it’s already only four things to choose from The bathroom could do with some mats in them Also one of our room lights did not work
Very Nice Bathroom…Great touch with the footwear
Stayed in April 2024
Reviewed: 24 April 2024
Taurus
Trinidad and TobagoThe only discomfort was the ac in the room. It was on the coldest temperature and the room was very hot.
The staff was very courteous and accomodating. Room was very clean and breakfast was great.
Stayed in April 2024
Reviewed: 22 April 2024
Kere
Trinidad and TobagoIt’s a bit lonely and dated.
While it was dismal, it was clean.
Stayed in April 2024
Reviewed: 17 April 2024
Rajendra
Trinidad and TobagoThe roads are not good and the parking area is small
It was quiet
Stayed in April 2024
Reviewed: 14 April 2024
Mc
Trinidad and TobagoPool to far from the hotel
Location and cleanliness
Stayed in April 2024
Reviewed: 13 April 2024
Cummings
Trinidad and TobagoThe loaction of the pool
The safety and cleanliness of the rooms
Stayed in April 2024
Reviewed: 9 April 2024
Ngozi
Trinidad and TobagoBreakfast was almost done by 8:30
Large room for price
Stayed in March 2024
Reviewed: 30 March 2024
Jillian
Trinidad and TobagoThe pool was really Cold and the clorine in the water affected both my daughter and husband eyes. We were located in the downstair which was loud as well as there was alot of movement happening above us movement of chairs during the night .The Ac was also making a loud sound all night.
The breakfast was great
Stayed in March 2024
Reviewed: 20 March 2024
Suzette
United KingdomThe property was clean, the staff were very nice and friendly. The location was perfect. We were a group of 15 8 adults 7 children. The rooms were very spacious,the children enjoyed the pool. Transport was very easy to get around,as we have family living in Trinidad. Will be booking agin for our next stay in Trinidad
Stayed in February 2024
Reviewed: 19 March 2024
Shermera
Trinidad and TobagoWhat's not to like? Lol
Big, spacious rooms. Very much home-like vybes. Amazing rates + breakfast included. It doesn't get better than that. Great experience with customer service. I would definitely recommend and visit again.
Stayed in March 2024
Reviewed: 8 March 2024
Helen
United KingdomSome of the items were a bit worn.Also there was not enough chairs for the table by the pool.
Very large and spacious.
Stayed in February 2024
Reviewed: 8 March 2024
Bonnie
CanadaThe staff was extremely helpful and caring. Very welcoming and made our stay an unforgettable one! Always checked up on us and ensured all our inquiries were addressed. I would definitely be booking this again and recommending this location to others. The tiki bar at the back was super cute with nice music and pool was clean with water fountain. Great pics!
Stayed in February 2024
Reviewed: 27 February 2024
Ronda
Trinidad and TobagoHad a very late check in , sent a message to the hotel but got no response. Found that the hotel could have been a bit more accommodating in checking out ( checked in at around 4 am Sunday morning as my birthday was Saturday)..
The ambience of the staff
Stayed in February 2024
Reviewed: 25 February 2024
Michelle
United KingdomThe pool was separated from the hotel.
The rooms were big, reception staff was amazing, especially Ria. She went above and beyond her role.
Stayed in February 2024
Reviewed: 24 February 2024
Ruby
United KingdomThe swimming pool should have been opened not covered to get the sun
Was ok
Stayed in February 2024
Reviewed: 19 February 2024
Charmian
United KingdomThe breakfast was not as good lacked variety
Room was very spacious
Stayed in February 2024
Reviewed: 17 February 2024
Sinceria
United KingdomThe breakfast was a huge disappointment, other family members had stayed there in the past, they had raved about the breakfast. I was all hyped up, and then reality hit. I don't know if they changed the cook or menu but I did not enjoy the meal. My mum who stayed there last year, and enjoyed the entire experience, and even some of the other guests complained. I hope they rectify this soon. Otherwise, they will start losing customers.
The room was great, clean and very spacious, with all the little conveniences one would hope for. I loved the size of the bed. The area was in close proximity to stores and shops, and the reception staff were helpful and friendly.
Stayed in December 2023
Reviewed: 15 February 2024
Raquel
Trinidad and TobagoThe pool was too cold and the tv in the room was too small and no option to watch Netflix or ant other than cable which wasn't working properly.
We enjoyed the rooms was very comfortable
Stayed in February 2024
Reviewed: 19 January 2024
Kyler
United StatesBathroom needed to be cleaned and shower handle broken. Door for room constantly not working with the room key provided. The TV in the room had poor connection and often stopped working.
Stayed in January 2024
Reviewed: 2 January 2024
Barbara
United KingdomThere were a few problems staying here this time. First of all, the shower didn't work, however it was repaired very quickly once mentioned to the reception. Then there was no hot water - only cold. Again, this was rectified quickly. The TV didn't have any signal, and the only channel that worked was BBC News and there was no WiFi all weekend. Finally, one of the two small lamps didn't work at all.
The bedroom is very big, very clean and incredibly comfortable. Staff are very friendly, professional and helpful.
Stayed in January 2024
Reviewed: 29 December 2023
Sherifea
Trinidad and TobagoBreakfast was the worst
Staff
Stayed in December 2023
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