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Reviews of Metro Hotel Couva 4 stars

Noel Street, Couva, Trinidad and Tobago

#2 of 2 hotels in Couva

Guests' Choice

Review score

Based on 352 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast Menu…..What I wanted from the menu was not even available and it’s already only four things to choose from The bathroom could do with some mats in them Also one of our room lights did not work

    Very Nice Bathroom…Great touch with the footwear

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only discomfort was the ac in the room. It was on the coldest temperature and the room was very hot.

    The staff was very courteous and accomodating. Room was very clean and breakfast was great.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Cost effective and spacious
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit lonely and dated.

    While it was dismal, it was clean.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    It was okay
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The roads are not good and the parking area is small

    It was quiet

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool to far from the hotel

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Quality service for the price
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The loaction of the pool

    The safety and cleanliness of the rooms

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was almost done by 8:30

    Large room for price

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was really Cold and the clorine in the water affected both my daughter and husband eyes. We were located in the downstair which was loud as well as there was alot of movement happening above us movement of chairs during the night .The Ac was also making a loud sound all night.

    The breakfast was great

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    The stay was excellent location,staff everything was very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was clean, the staff were very nice and friendly. The location was perfect. We were a group of 15 8 adults 7 children. The rooms were very spacious,the children enjoyed the pool. Transport was very easy to get around,as we have family living in Trinidad. Will be booking agin for our next stay in Trinidad

    Stayed in February 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    What's not to like? Lol

    Big, spacious rooms. Very much home-like vybes. Amazing rates + breakfast included. It doesn't get better than that. Great experience with customer service. I would definitely recommend and visit again.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Lovely stay in a hotel close to family.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Some of the items were a bit worn.Also there was not enough chairs for the table by the pool.

    Very large and spacious.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Our memories here was unforgettable 💕
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff was extremely helpful and caring. Very welcoming and made our stay an unforgettable one! Always checked up on us and ensured all our inquiries were addressed. I would definitely be booking this again and recommending this location to others. The tiki bar at the back was super cute with nice music and pool was clean with water fountain. Great pics!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Excellent location,excellent staff excellent stay
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a very late check in , sent a message to the hotel but got no response. Found that the hotel could have been a bit more accommodating in checking out ( checked in at around 4 am Sunday morning as my birthday was Saturday)..

    The ambience of the staff

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool was separated from the hotel.

    The rooms were big, reception staff was amazing, especially Ria. She went above and beyond her role.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Overall very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool should have been opened not covered to get the sun

    Was ok

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    The experience at Metro Hotel was one of a kind in the middle of all amenities
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 16 nights

    The breakfast was not as good lacked variety

    Room was very spacious

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    Good but improvement needed
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a huge disappointment, other family members had stayed there in the past, they had raved about the breakfast. I was all hyped up, and then reality hit. I don't know if they changed the cook or menu but I did not enjoy the meal. My mum who stayed there last year, and enjoyed the entire experience, and even some of the other guests complained. I hope they rectify this soon. Otherwise, they will start losing customers.

    The room was great, clean and very spacious, with all the little conveniences one would hope for. I loved the size of the bed. The area was in close proximity to stores and shops, and the reception staff were helpful and friendly.

    Stayed in December 2023

  • Reviewed: 15 February 2024

    7.0
    My stay at Metro Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool was too cold and the tv in the room was too small and no option to watch Netflix or ant other than cable which wasn't working properly.

    We enjoyed the rooms was very comfortable

    Stayed in February 2024

  • Reviewed: 19 January 2024

    6.0
    I would stay here again but some basic hotel necessities need to be updated and fixed asap
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom needed to be cleaned and shower handle broken. Door for room constantly not working with the room key provided. The TV in the room had poor connection and often stopped working.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    6.0
    Overall a good stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were a few problems staying here this time. First of all, the shower didn't work, however it was repaired very quickly once mentioned to the reception. Then there was no hot water - only cold. Again, this was rectified quickly. The TV didn't have any signal, and the only channel that worked was BBC News and there was no WiFi all weekend. Finally, one of the two small lamps didn't work at all.

    The bedroom is very big, very clean and incredibly comfortable. Staff are very friendly, professional and helpful.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was the worst

    Staff

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only problem my husband wasn't pleased bcuz he wasn't able to smoke and that's his comfort

    I love everything about this place so comfortable peaceful just love

    Stayed in December 2023

  • Reviewed: 26 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was uninspiring

    Nice poolside bar

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Overall, it was a good choice for families and groups.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights

    The breakfast was limited and the same items were repeated daily. Poor television reception

    Towels changed regularly. Friendly housekeeping staff. Quick response to problems. Enormous room. Lots of hot water.

    Stayed in December 2023

Showing 1 – 25

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