Noel Street, Couva, Trinidad and Tobago
#2 of 2 hotels in Couva
Guests' ChoiceBased on 355 hotel reviews
7.5Cleanliness
8.0
Comfort
8.2
Location
8.1
Facilities
7.6
Staff
8.5
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 3 August 2022
Keisha
Trinidad and TobagoNo tea in my room but kettle for tea
I love pool the bed the breakfast and all my tool frm the hotel.
Stayed in August 2022
Reviewed: 7 July 2022
Frederick
United Kingdomnothing
Fantastic room and great staff
Stayed in June 2022
Reviewed: 22 June 2022
Rita
Trinidad and TobagoEverything was excellent .
Cleanliness , excellent staff ( kitchen , front desk , pool area ) .. Definitely a future stay .
Stayed in June 2022
Reviewed: 12 June 2022
Frederick
United KingdomRooms are huge with all the facilities you need
ideal Location
Stayed in June 2022
Reviewed: 30 May 2022
Paul
Trinidad and TobagoLocation of pool
Clean and spacious
Stayed in May 2022
Reviewed: 11 May 2022
Cooper
Trinidad and TobagoIts not a dislike,Just the pool isnt too safe for children
The breakfast was great..Ijust prevered bake,but the breaf was fine...every other stuff was exceptional, continúe to keep up u'll standard
Stayed in May 2022
Reviewed: 14 March 2022
Ddeev
United StatesThe staff via the kitchen and the cleanliness of utensils. The wifi was the worst.
The room settling looked amazing, but that too took a turn.
Stayed in December 2021
Reviewed: 7 February 2022
Anica
Grenadawasn't able to get a bottle of water if house keeping is not around or a bath towel. I was told they can't give me a towel. I been staying there year after year traveling to that specific hotel and they were so welcoming. All that has changed. I am done work metro for good!!!
Breakfast and a staff name ria.
Stayed in February 2022
Reviewed: 2 January 2022
Ronaldo
Trinidad and Tobagothe breakfast was good but the options were limited, couldn’t use the pool, we got a room on the ground floor and was hearing constant running from the upper floor. the towels and bedding were dusty and carried an old odor.
The staff
Stayed in January 2022
Reviewed: 28 December 2021
Jamal
CanadaBreakfast was not tasty, room ergonomic layout needs work, materials used in room was cosmetic and damaged, shower was poorly laid out.
Free coffee and great customer service.
Stayed in December 2021
Reviewed: 15 December 2021
Campo
Trinidad and TobagoOur last visit the hot water didn't work but the concierge did locate another room for us that was acceptable
Continental breakfast, shower nice
Stayed in November 2021
Reviewed: 30 November 2021
Mark
Trinidad and TobagoThe juice for breakfast. My door was opened while inside by a worker
Room size Breakfast
Stayed in November 2021
Reviewed: 22 November 2021
Jenaiquoi
Trinidad and Tobagoeverything was great there wasn’t anything that I didn’t like
it’s close to everything and walk distance to everything
Stayed in November 2021
Reviewed: 8 November 2021
Diannewh
Trinidad and TobagoI like how the staff was friendly and welcoming. The hotel was clean, very spacious and affordable. I would recommend here anytime to anyone.
Stayed in November 2021
Reviewed: 31 October 2021
Fayth
Trinidad and TobagoThe room has a moss problem
The set up
Stayed in October 2021
Reviewed: 3 October 2021
Sheldon
Trinidad and TobagoNo
Stayed in October 2021
Reviewed: 26 September 2021
Peter
Trinidad and TobagoA very comfortable and affordable place to stay. Breakfast was great and very tasty.
Stayed in September 2021
Reviewed: 26 September 2021
Glenis
Trinidad and TobagoThe eggs were to wet and tasteless...the bed in 2 of the rooms was very sandy and the rooms smelt horrible and the washroom aswell
The breakfast didnt taste good at all
Stayed in September 2021
Reviewed: 23 September 2021
Curtis
Trinidad and TobagoI like the room it comfortable the place was clean And nice 😌
I everything about the place
Stayed in September 2021
Reviewed: 3 September 2021
Naddier
Trinidad and TobagoThe breakfast they need a good chef
The pool and room was great
Stayed in September 2021
Reviewed: 29 August 2021
Melanie
Trinidad and TobagoNo kitchen area in the room
The rooms were huge and comfortable beds and the privacy of the building
Stayed in August 2021
Reviewed: 29 June 2021
Harrigin
Trinidad and TobagoThe staff had extremely poor service, only the cleaners and 1 of the kitchen women was very polite and kind( the lady with the braids). I'm a pregnant lady, i stayed in th3 hotel from Thursday evening till Saturday morning and rented several rooms each day, on the morning of Saturday at half 8 am the breakfast had finished, i hadn't eaten breakfast yet but most of the persons i came with did, the Indian kitchen lady told me she can't do anything for me and i told her i paid for rooms including breakfast and the kitchen closes at 9, i kept asking her for the breakfast until she insisted that i ate tuna, i told her I'm pregnant and i can't eat that because it's fresh and I'll vomit, she then said well it's 1 minute to 9 and the kitchen is closed. I asked to speak to the manager because i been begging for breakfast that i paid for since half 8. However the outcome was that the other kitchen lady made sure i had gotten something to eat. Places like these especially needs great customer service. I am a supervisor at Starbucks so trust me i know what is customer service. Before we could reach the hotel we was given wrong information and came from the west and the lady at the desk did try to help us at first and i appreciate that but her attitude afterwards was very uncalled for, she started treating me like a child because of a statement a little child made, I'm sure she has children and knows how children are. Everything else was great.
The rooms, the coffee machine, the massage chair
Stayed in June 2021
Reviewed: 9 July 2023
Anonymous
Trinidad and TobagoIt needs a little updating
The location was close to where I was anted to be
Stayed in July 2023
Reviewed: 12 April 2023
Anonymous
BarbadosNothing.....pool was really small
Spacious room, very clean, bathroom rain shower excellent.
Stayed in April 2023
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