It’s pretty convenient location for visiting National Palace Museum South branch. Also it’s very nice to do the physical check up in this comfortable location.

Stayed in May 2024

I felt really taken care of! The staff was great and the room thoughtfully designed and well-equipped. Highly recommend.

Stayed in March 2024

I asked front desk about food options and they only told me about what was available at the hotel. It would've been good if they were more knowledgable about the general area and offered various choices to guests. We ended up eating at the hotel which was fine, but would've liked more information. I asked the concierge about youbikes, but he had no idea what I was talking about. I finally found out that they are only available in Chiayi city. So, not a very experienced concierge. The pool was quite small, its a pity they didn't make it bigger and more of a scene given the fantastic location over the National Southern museum.

I liked that the lobby restaurant serving staff were friendly and happy to serve kids. The manager checked for allergies and was very apologetic when one of my kids had an allergy and immediately replaced the soup (It was the croutons that had nuts). She also offered to call an ambulance which wasn't required, and said to call front desk if there were any issues. My kids enjoyed the simple but clean playrooms very much. The outdoor patio was nice for kids to play with the little driving cars. The room was equipped with an Alexa equivalent which the kids enjoyed talking to and playing music.

Stayed in October 2023

Check-in time not flexible even the hotel was not busy. It is a hotel catering international travel. However, the reception could not text non-Taiwan cell phone for room readiness.

It is a nice hotel across street from a wonderful museum/park and close to Taiwan High Speed Rail station. Staff were wonderful and lobby was elegant.

Stayed in October 2023

Breakfast can be better

Staffs are nice, equipments are great. And children friendly.

Stayed in August 2023

Location Hotel members

Stayed in August 2023

None

Services and restaurants

Stayed in July 2023

Nothing

Breakfast Don’t know why I can’t type in Chinese…

Stayed in July 2023

Location is not the best if you intend to hop between the city of Chia yi and Tainan

Very nice stay. The only thing is location is not as convenient as it's about half an hour drive from the city of Chia yi. However, they do offer the shuttle pick up from high speed train station.

Stayed in July 2023

Room is tidy and clean

Stayed in June 2023

breakfast very delicious and have many kinds of food

Stayed in June 2023

The breakfast and the people at the front desk were great. Bathroom was super nice and very big!

Stayed in June 2023

The first floor restaurant sometime had flies. But I guess it because it’s short distance to door. Hard to prevent it.

People who work there all are friendly and nice. We had great time at the hotel.

Stayed in May 2023

Not much attractions in walking distance except NPM. I should have stayed for one night only

Next door to NPM, convenient for visiting. Good pool and great breakfast.

Stayed in May 2023

room size is too small

clean and quiet

Stayed in February 2023

limited options of cafe/ restaurants in the hotel.

good view of museum and good quality of room and children's playing room.

Stayed in October 2022

Supplies not filling in the room.

Stayed in September 2023

Facilities and dinner

service

Stayed in September 2023

1.The room has some strange odor, probably from the drainage system. 2.The sink was erected in the living room, which caused the splash of water on the floor. 3.The dinner was not good,the side dishes was cold and not tasteful. The main course was not cooked in accordance with what they put on the menu,very disappointed! 4.Respond to our request for additional quilt by providing a small but hard blanket rather than the soft quilt.

I was allowed to enter and exit the parking ground without having to get the permit from front desk because my car is the same one as I drove during last stay.

Stayed in August 2023

A bit overpriced for the hotel, don’t feel like 5 star hotel for the service received for the price

Room is clean

Stayed in August 2023

The room is smaller than I think.

Breakfast is good. The music device is perfect.

Stayed in July 2023

friendly staffs, close to the high speed rail station and ideal location if you want to visit to the Southern branch of the National Palace Museum

Stayed in January 2023

service quality of the restaurant at 2nd floor need to be improved a lot.

the hotel is located in a quiet and clean area， we enjoyed very much to bike around the area in the morning and walk in the evening.

Stayed in November 2022

Extra charge for the use of: Charging of my electric car, Use of Hot tub and Sauna, and only until 9PM, Breakfast - Checking time at 4pm and check out at 11am, - Room too small for the price and 4 people, - Bed to small for 2 person to sleep in, - Room are noisy, poor sound proofing.

Location next to the museum.

Stayed in July 2022