Pretty expensive fee for early check in. Difficult to find hotel entrance from the street. Recommend better signage.

Good location.

Stayed in May 2024

No bidet sprayer

Room space and cleanliness

Stayed in April 2024

No breakfast. No washer & dryer

Good location. clean room.

Stayed in April 2024

There was no window and no soap. The area outside was very run down and dirty. Without help from a previous review with photos the hotel would have been hard to spot.

The room was clean and looked modern. There was enough room for 2 adults and three kids. I could open my suitcases on the floor with ease. Hotel was 20 minutes taxi ride away from airport.

Stayed in April 2024

I haven’t got any breakfast

Stayed in March 2024

The cleanliness and conditions in the elevator and by the entrance can be improved.

Your hotel's sign and street number are hard to see from the street so my taxi driver and I had to get off his car and looked for your building.

Stayed in March 2024

The hotel is located on the 6th floor of a very old building. There is no proper passenger drop-off area, and it can be very challenging during wet weather. Food is not allowed at the lobby area as well.

The hotel location is really good. It's near the train station, bus station and there are lots of nice food (including vegan options) around. Hotel is very clean and the room is spacious.

Stayed in March 2024

I do not like to sign with out English Translation.

We like the location even the ground floor does not looks like good.

Stayed in February 2024

Excellent!

Stayed in January 2024

Was a bit hard to find.

Staff were very reaponsive

Stayed in January 2024

Not easy to locate

Location

Stayed in January 2024

There was no sign on the ground to the elevator to 5 floor. When entering the elevator, the hotel was found. The food shop nearby informed me of its location. Otherwise, it is pretty tough to find the hotel even though using Google map. 驚きでした。

Stayed in January 2024

Unfortunately the room lacked a window, making it more ideal for brief stays or limited time spent in the hotel. Although the exact location is great, the hotel floor is a bit hard to find.

We recently stayed at City Suites in Taoyuan for a transit night and were delighter. The hotel's location is great, making it a convenient choice for travelers in Taoyuan. The room furniture was very clean and comfy, contributing to a comfortable stay. Overall cleanliness was top-notch, and the efficiency and professionalism of the staff were commendable. Highly recommended for a hassle-free and pleasant experience and very very affordable price.

Stayed in December 2023

Bed not comfortable

Quite and Clean

Stayed in January 2024

Poor soundproofing, can hear baby crying and door slamming

Good location , near to Taoyuan train station , great staff which had helped us thru the whole check in as I arrived 2am in the morning . Lots of eatery nearby .

Stayed in December 2023

The soundproofing wasn’t the best, and it could get noisy if there were many people in the lobby

Very conveniently located, walking distance from Taoyuan train station and in the middle of the shopping district and near any buses that you may need

Stayed in December 2023

The hotel is located on a few floors of a building. The entrance of the lift that goes to the hotel is hidden in an alley. Was not easy to find as there’s no indication. We were lucky that the taxi driver who picked us from the airport guided us on how to find the entrance before we alighted.

The location is near to the train station. Room size was acceptable for a night stay. Room was clean too. Toilet is big as well. Everything is good. And as we are vegetarian, there is a vegetarian buffet just opposite the hotel at Tonlin Plaza. That’s a plus point for us.

Stayed in November 2023

The entrance to the hotel is via an alley and could be better marked.

Great location in a lively area and close to the train station. Only a 5 minute walk to a bus that goes to the international airport.

Stayed in December 2023

Can't eat at lobby. Rooms are small so not easy for big groups to gather inside.

Location is good for Taoyuan.

Stayed in December 2023

No windows. You also get people who need to check out very early in the morning due to Taoyuan's close proximity to the airport.

We love the bath tub! Large rooms, and we love the size of the TV. Surrounded by restaurants.

Stayed in December 2023

More pillows, checkin time slightly earlier

No breakfast was offer, will like to try it till my another visit... extra pillows were chargable tho i pay for this price (SGD 130) per night , thot at least each bed come with 2 pillows instead of 1. Check in time a bit too late, stated 4pm, altho the check in additional rate is reasonable, was thinking if the hotel will had waived it off, with goodwill gesture, i will be more than happier and consider with no hesitatation choose for my next stay in the same hotel till my nxt visit in april 2024. But overall, was pleasant and peaceful.. love the room and service.

Stayed in November 2023

Access to the hotel is from a back lane

Clean and modern

Stayed in November 2023

The room was very quite and clean. Considering the cost per night, the hotel offers an amazing value. The hotel is very close to the railway station, and there are many nice restaurants around the hotel. The building outside might look a bit doggy, and the entrance elevator looked a bit poor, but the interior is very nice. I would definitely come back again if needed.

Stayed in October 2023

Just the location slightly difficult to locate as we were not able to see any signboard.could be we missed it.

The rooms are clean and huge. We love the rooms. The rooms are as per picture shown on booking.com. the bathroom will not flood and clean! Looks brand new to us.

Stayed in November 2023