The bed was too firm for my liking; left my back sore.

The hot springs were fantastic!

Stayed in September 2021

The location is extremely close to the Xin Beitou 新北投 MRT station, which is convenient for traveling around Taipei City. The room is immaculately clean and the hot spring water is delightful, offering the opportunity to soak in the privacy of your room. Although we didn't try breakfast, there is a 24-hour McDonald's nearby, so getting breakfast is not a problem.

Stayed in April 2024

Nope

The staff is very helpful and responsive. I requested to check on early, they allowed me to check in 3 hours earlier (3pm, usual time:6pm). The location is near to mrt and bus station and the thermal valley and other other attractions places. Their spa bath is using natural sulphur springs water which is good for the skin.

Stayed in April 2024

The property is a little old, a bit run down but still ok.

Location was very convenient. Right by the bus stop and MRT. The hot spring bath was great for a one night stay.

Stayed in March 2024

The breakfast was awful. It used to be buffet style, but I'm not sure why it has been changed to a box of breakfast. The worst part was that my husband and I got diarrhea many times, after eating those prepackaged breakfast from the hotel, and our child who didn't eat from the breakfast box was fine. We believe it was very likely related to the breakfast provided by the hotel.

Service from the staff.

Stayed in April 2024

Carpet is dirty n not vacuum thoroughly even after we said to them. Breakfast was catered n delivered to the room and not cooked on site. It’s substantial but not flavorful.

Location

Stayed in March 2024

Too much noise from neighbouring rooms.guests take hotspring baths at 3 am ,couldnt sleep,you hear all the water for hours.Rooms need new refurbishment

Breakfast was good

Stayed in February 2024

Very friendly staff. Great front desk. Breakfast is excellent!

Stayed in January 2024

Language barrier

Staff were approachable.The room was clean and everyday it was fixed.breakfast was very good ' a variety of it. The spa in the room was great...well recommended...

Stayed in February 2024

It is too old and not the rooms need an upgrade

Location nearby the metro

Stayed in January 2024

The furnitures, carpets and bath tubs were really old, it looks like they have not changed them to 20 to 30 years. There were brown gunk on the bath tub and I was told by the housekeeping that they are the residue from the hot spring water. It looks really gross. The stay were so uncomfortable, we wanted to forfeit the money and stay at another hotel but we couldn’t get one at such short notice. It will be our last time staying at this hotel and definitely not recommend this to anyone.

Location of the property was great as it was just next to train station. There were convenience stores and eateries nearby.

Stayed in December 2023

Room smelt horrible.. smelt mouldy and musky. Read from reviews hotel will say its due to hotspring sulphurs but we stayed in other onsen resorts and never encounter such bad smell. We had to buy air freshener to spray the whole room. Onsen tub area looks dirty with mould spots as well.

Loved the location and in room onsen.

Stayed in December 2023

Cannot understand why central ac always set at 19 degree （room 306) even after we set the target temperature to 24 degree. It’s Nov （early winter/late autumn period) so guest wants to stay warmer when in room!!!!!!! What worse is there’s no heating available!!!!!!

Stayed in November 2023

No windows. The wall is a bit thin and we could hear neighbor's activity and I presume they could hear us.

Very close to the New Beitou station. Big selection of breakfast buffet, and delicious. The spacious room. I really liked the bathroom, including wood pale - very authentic!

Stayed in November 2023

Room is abit rundown; breakfast varieties not much too.

The hotel is surrounded by many eateries.

Stayed in September 2023

room too dark

convenient location room no window

Stayed in October 2023

Nothing .... all good!

1. Strategic location - 3 min walking distance from XinBeitou MRT Station, - bus stand exactly opposite hotel to many places of interest, - many convenient places to eat (the nearby KFC served very delicious egg-tart!) - Very helpful staffs at Tourist Information Centre which was located exactly at the Exit of MRT Station 2. Room was nice - loved the whirlpool bathtub with hot-spring water. 3. Breakfast was above average. 4. Very friendly receptionist that spoke reasonably good English.

Stayed in October 2023

We’ve stayed here on several occasions now, so when my parents came to Taipei, I knew we had to take them so they could experience Beitou! My wife and I stayed in the Sakura suite again, and it was exceptional. Always a relaxing stay; the rooms are incredible!

Stayed in October 2023

If can let guests know beforehand that they actually don't have to wait until 7pm for check-in, that would be much helpful.

Love the location which is just a few steps away from the mrt station entrance. Also love the bath tub in the room, enjoying the hot spring thoroughly.

Stayed in August 2023

1) Tiny hotel lobby, horribly slow lift. It takes ard 50seconds to get from level 1 to 3. 2) Cleanliness and hygiene were bad. Sheets smelt of someone's sweat. Floor carpet smelt of urine. Bed made had duvet touching the grimy floor. 3) Design is old fashioned, walls are very thin so u can hear all ur neighbours every word. 4) Shower water pressure was fab but hot water flow was inconsistent.

Location.

Stayed in September 2023

The parking service is great, and decoration is awesome along the corridor.

Stayed in August 2023

Room had a very strong smell of sulphur, could not stand it. Room looks old and run down.

Near to station and directly outside have alot of food and supermarket.

Stayed in June 2023

Old furneture

location

Stayed in May 2023

There were always flies/something like that in the bathroom , not sure if they came in through some vents Bathroom & the room is a bit old The air-con panel didn’t seem to work - very cold even I turned up the A/C

Friendly staff Massage bathtub

Stayed in June 2023