Food a bit cold.

Should have CNN or CNA channel.

Stayed in March 2024

Not enough variety of choice for breakfast. A bit pricy for the room we got.

Great location, very near the train station.

Stayed in March 2024

Rooms a little small

Good breakfast, comfortable rooms though a little small, walking distance to train station, warm reception. Hotel is very helpful in arranging ahead for reasonably priced private car to Taroko day trips, very prompt in responding to our queries

Stayed in March 2024

Nothing I didn't like.

Can't fault this hotel. Very good buffet breakfast. A few minutes to railway station.

Stayed in March 2024

Noise from next room

Location is Good.

Stayed in March 2024

No early check-in. We had to wait until 3pm although the hotel was obviously not busy.

Very spacious and clean room. Easy walking distance from the station. Friendly, helpful staff.

Stayed in March 2024

Not at all.

Good location pretty close train station.

Stayed in February 2024

The staff working at the reception were very helpful. When we asked them for extra blankets they brought them almost immediately. The room was clean, well furnished and with stable Wi-Fi. There is a free parking lot right next to the hotel for quests.

Stayed in December 2023

Nothing we don't like.

Convenient position, close to bus and train stations. Good breakfast and staff.

Stayed in January 2024

The breakfast choices and drinks could have been better. Service at breakfast wasn't as great as we have seen at other hotels. They did not take plates away.

The room size was nice and rooms were clean. Bathrooms were in separate room. The room we had, had a very large king size bed. The hotel was clean and attractive. They held our luggage for us when we arrived early and had umbrellas for us to use. It was very close to Hualien train station. Walkable to many restaurants.

Stayed in December 2023

The breakfast was poor. Practically identical every day during our 4 night stay with almost zero options of meat for people who don't eat pork. The stir fried vegetables were soupy and tasteless. The staff didn't speak any English. It was only possible to communicate using Google translate.

The room was really nice and cozy.

Stayed in December 2023

Everything is good expect the breakfast is cold not warm.

The property is nice, bright and clean.

Stayed in December 2023

Th Breakfast was very basic

Kind staff, nice room, comfortable, location close to the train station

Stayed in January 2024

The hotel could be more generous with the shampoo and soap as they provide it in sachets. The hotel breakfast is average.

Great location - 5 minutes walk from the railway and bus station, large and comfortable bed, very clean facilities.

Stayed in December 2023

Very mild complaint. We were visiting Hualien to go to the Taroko Gorge (a common reason for staying in Hualien). I know that hotels aren't substitutes for tourism offices, but I was a little surprised that the hotel had no information about getting there at all.

Excellent location within very easy walking distance of the bus & train stations. Hotel was pleasant, spacious & the bedrooms were well equipped with more space than usual.

Stayed in December 2023

None

The hotel is pleasant and the room is spacious for 3 people. The bathroom is clean. The bed is comfortable. The breakfast has good selection of food.

Stayed in December 2023

Rooms were not soundproof. Lifts were not sufficient to meet capacity, we often had to wait quite a while. Extra pillows were chargeable

GRAPE and clean. There was a water dispenser for guests which was very thoughtful and convenient. Checking in and out was fuss free and very smooth

Stayed in December 2023

There was some mold along the bottom of the shower door, but the rest of the bathroom was quite clean.

We enjoyed our stay here. Friendly staff, good breakfast options, and spacious, clean, comfortable rooms. The free bike rentals were a highlight for us - nice way to get around Hualien. The hotel is a short walk from the train and bus stations, and near many restaurants and cafes.

Stayed in December 2023

Hair dryer no good and do not provide safe.

Very good location.

Stayed in November 2023

a bit old and blocked view, breakfast was not good and few to choose, the double room bed is comprised of 2 single beds so there is a space between 2 beds.

great location, helpful staff

Stayed in November 2023

Toilet lights too dim.

Clean , modern and near train station

Stayed in October 2023

You could hear a bit noise from outside during night as the road is near. Also guests tended to be a bit noisy or it was because I felt stressed on that day. Light switches in the room are a bit confusing. The variety of the breakfast could have been better. Also they provided paper cups instead of porcelain cups.

The ambience of entrance hall, lobby, elevator, corridor, room, bathroom, restaurant all great. Nice desk/table, comfortable beds, convenient bathroom. All amenities available. Free tea and coffee in the room. Fridge. Wardrobe.

Stayed in October 2023

Overall the stay was good

Stayed in September 2023

The breakfast disappointingly does not cater for visitors from 'the West' but only for local people.

Stayed in August 2023