Food in Chinese restaurant in a hotel very average. Other buffet restaurant much much better.

The room and outside garden were stunning. Highly recommended for a romantic weekend.

Stayed in January 2024

Reception didn’t feel like welcoming but the room attendants were all quite nice and helpful.

Very relaxing environment and I love that you have your own hot spring in the room so you can enjoy anytime. It is very clean and tidy. Staff will refill everything and clear the trash everyday of your stay.

Stayed in October 2023

They upgraded our room to sea view and It was soo cozy and the bed large and very good mattress. The staff spoke english well and was very accomodating. Dinner was surprisingly delightfull and tastefull. We can recommend this hotel.

Stayed in October 2023

Hot spring

Stayed in October 2023

I drive an EV, and many non-EV cars were parked in EV charging spots

The in-room hot spring was GREAT!!!

Stayed in August 2023

Water pressure in the shower was way too weak. Soundproofing in the room was also really bad, had to call the front desk to get the guests next door to tone it down after midnight

The public and in-room onsen facilities were great

Stayed in March 2023

while the breakfast was not that good&diversity but still ok!

The location was easy to find , it's near the 望高寮night view.It's a good place for family to have a holiday here

Stayed in January 2023

There was nothing we didn't like about this hotel

The pool area is fantastic, the view from the hotel is great, service was good

Stayed in July 2022

hot spring. outdoor family type ( where the view are amazing. under the stars. view of Taichung city. ).

Stayed in April 2022

It’s a bit far and away from the center of town. It’s not located in an area where you can just walk outside and find eateries around the neighborhood.

Room is big and clean. The property looks well maintained in the public areas. The staff is friendly. It feels like an oasis in midst of a city.

Stayed in April 2024

The location is perfect for the hot spring hotel. The breakfast is fine and various. I believe that experience could relieve your mind and feel comfortable on the journey.

Stayed in February 2024

Both breakfast and dinner was spectacular. Their spa the best in the city as it has both indoor and outdoor pools. Loation in a quiet scenic area. Their zen garden with gold fish delightfull. Clean and comfortable room. We loved it so much that we came back for another stay at the end of our vacation.

Stayed in September 2023

The red LED lighting in the bedrooms is REALLY BAD!!! Can't be turned off or blocked out. The aircon, fridge and pipes were super noisy! Sadly pool was unavailable all morning in the best day and weather.

Swimming pool and outdoor hydrotherapy area. Nice and quiet neighbourhood. Very fancy looking area.

Stayed in October 2023

Nothing, super good for me

All is good, super good for me

Stayed in July 2023

nothing

Great pools and hot spring with spa. Exceptional view. Kids club is fun.

Stayed in June 2023

the service was perfect

Stayed in June 2023

My stay was too short!

The food was a gastronomic delight and always well prepared. Overall the facility was fantastic, especially the garden area which was extremely beautiful, well-appointed, and serene. And the staff was great, very professional, and accommodating. They went above and beyond to bridge any language barriers and made notes to make certain I received any assistance I might need even between shifts. The rooms were relatively soundproof. I was directly over the spa area and only occasionally hear a muted laugh from the area below. The sound I did enjoy was the melodic sound of birds in the morning because it was in a forested area. The bathroom was phenomenal! The soaking tub connected to the hot springs over which the hotel was built. It was deep, relaxing, and long enough to float in, and had automatic privacy shades. The bidet was top-rate! The darkening shades on the window worked perfectly! Very large room. Didn't want to leave!

Stayed in May 2023

If you like spa, is a good place to stay.

Stayed in April 2023

larger counter space in the bathroom

the hot spring and particular and very beautiful garden

Stayed in March 2023

The view, the hot bath area. Nice room. Nice staff

Stayed in December 2022

We came to enjoy the time in hotel with our 6year old daughter, everything was very nice, stuff friendly facility with pool and spa very nice view in the room, and in general nice environment for family with the kids. BUT then next morning when we supposed to enjoy our breakfast in 5star hotel, our daughter had a cockroach in her cornflakes floating in the milk. It was the first thing she tried and since that moment she was so shocked that she didn't want to eat anything else and only repeating its so dirty here I don't want to eat. First after the complaint they just bring new bowl of cereal and later brought a little cake for our daughter, after escalating complaints the hotel returned the fee for the breakfast- to be honest the breakfast was not worth 5* very limited and not tasty.

The room is very nice , you can take a hot springs with the city view.

Stayed in August 2022

The swimming pool was our favorite but the buffet dinner and breakfast was also great.

Stayed in June 2022

all facilities closed without notifying in advance & once booking

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024