Property and location is ok. But this is my first time travel to Taiwan, if the road is better with proper pedestrian pathway. I would like it more since it is about 10 mins walk from the rail station to the hotel (without carrying luggage.) I only have a carry on luggage but with the road condition I slowed down.

Room and bathrooms both big and can easily accommodate big luggages if you need to.

Stayed in April 2024

The aircon way have a lot of dust in it.

Friendly Customer service.

Stayed in April 2024

A bit dated lobby, the male staffs were not friendly nor helpful. The soundproof is not very good, we could hear people shower and flushing toilet.... The breakfast could be better

Phoebe was so helpful and efficient, we were so impressed with her work. Also, the cleaning and the kitchen ladies were so friendly and helpful. The rates were reasonable.

Stayed in April 2024

breakfast is good

Stayed in April 2024

The room had a bad smell, which seemed to be coming from the drains in the bathroom (not the trash can). Running the bathroom fan continually seemed to help, but the fan is connected to the bathroom light, which made the room too bright if we kept it on at night. The hotel was a harder walk from the train station, with luggage, than we'd expected because the sidewalks in Chiayi aren't good for walking. Better to take a taxi ($100). The sign on the fitness room door said it didn't open until 9 a.m., which isn't good for a workout before breakfast. The breakfast foods were OK but didn't change from day to day; more fruit would be nice.

The room was modern, quiet, and very clean. The AC and shower worked well. The front desk staff were efficient and friendly (had to use Google translate with some older staff members who didn't speak English). The clothes washer and dryer on the 5th floor were fast and efficient ($50 in coins to use each one, plus $20 for washing powder from the front desk). The fitness room in the basement looked nice.

Stayed in April 2024

Nothing - other guests were noisy in the hallway but it's not the hotel fault

The staff was super helpful. We were by car and needed help finding the parking and the receptionist ran along the road to show us where it was! So nice really! The parking was free (which is great) but you do have to walk a bit (crossing 2 blocks) to go to it. The room was big and comfortable, with a big shower too. The location is great, near youbike station and a few minutes of walking to the night market! Free water in the lobby.

Stayed in April 2024

all good!

Walking distance to Chiayi TRA. Got upgraded from twin room with shower to quadruple room with shower and it was spacious. The breakfast is good and they provide free bicycle, used the opportunity to explore wenhua night market and some other places. They can help you book a taxi if you are planning to take HSR.

Stayed in March 2024

Simple breakfast

Stayed in January 2024

Great location and car park facility nearby hotel.

Stayed in January 2024

None

The staff is friendly and there is a computer that can be used. Breakfast selection was great.

Stayed in December 2023

Nothing

Nice big room, clean and quiet, nice breakfast

Stayed in December 2023

Overall is good. The room size is big enough for 4 pax. Breakfast served good. Room is clean and comfortable. It’s within 10mins walk to night market.

Stayed in December 2023

Spacious room

Stayed in December 2023

Staff was not that friendly. Bfast was cold n not nice

Good location walking distance to the night market. Room was spacious and clean, shower was amazing

Stayed in December 2023

Carpark facility was far from the hotel which made it difficult to load and unload baggage

Good value for money, clean room

Stayed in December 2023

It was a late arrival and leaving early morning. Just for a night sleep, it does went well.

It is a comfortable room, clean and tidy. Warm and nice breakfast provided.

Stayed in December 2023

Nothing. Everything is acceptable

Middle of city centre. English speaking staff

Stayed in December 2023

Nothing

The staffs were really helpful and got us everything we needed. As we got to the room and the kettle was broken, he was trying to look for a new one but there was none so he took the kettle and brought us hot water. We also asked for the iron and there was none at the beginning and he came up to the room later with the iron. We were impressed. The room was clean and spacious. What surprised us more was the breakfast! It was nutritious and got many choices. Very impressive. Would recommend anyone that need a stay in Chiayi. Worth more than the price we paid.

Stayed in November 2023

隔音太差

Stayed in October 2023

perhaps a disposable shaver could be provided too

breakfast, near to train station and night market

Stayed in November 2023

The 4-hour difference between check-in and check-out times is quite inconvenient and seems rather unreasonable.

The hotel's central location provides easy access to numerous city attractions, including the 'night market' and the popular shopping mall 'Showtime.' Additionally, there are a variety of restaurants in close proximity. The staff at the hotel is courteous. The hotel offers well-maintained facilities, including reliable WiFi.

Stayed in October 2023

The receptionists were not particularly helpful nor friendly, just told me to check in using the electronic kiosk. Yet parking key was handled separately and manually with a downpayment. Parking is about 100+m away from the hotel.

Very good restaurant, Tokiya (western meal with Japanese style management), available on 2/F. Food and service, considering the price, is exceptional. This was handy as we were too tired to venture outside.

Stayed in September 2023

When I used the sink, the floor was easy wet.

The price is cheap and it also provides breakfast.

Stayed in September 2023

The room we have is clean and decent-sized, bed is comfortable. Location is great. The free breakfast is totally beyond my expectation and a great value.

Stayed in September 2023