everything was perfect and the people at the reception were very nice and helpful

Stayed in April 2024

Nothing

Great hotel. Rooms very modern and comfortable. Bathroom was the best we've had in our trip to Taiwan. Staff were very helpful and tolerant of all our questions.

Stayed in April 2024

The room was very spacious and clean. Location is very convenient

Stayed in March 2024

Free afternoon tea and books available for borrowing

Stayed in March 2024

Laundry room

Location

Stayed in March 2024

None really.

Spacious, clean rooms. Great amenities for guests including washer and dryer although I did not used them. Free drinks and snacks for all guests which is a really nice touch. Conveniently located too with Watson's beside the hotel and 7-11 just opposite. Also good eateries within walking distance of the hotel

Stayed in March 2024

Breakfast is average.

Near night market.

Stayed in March 2024

The location is not so near the train station and night market. The reception staff could be more friendly.

It was spacious and clean

Stayed in March 2024

The kids themed family room was cute! The girls loved the toys and it was a great way to help them to relax. If we had stayed longer I’m sure we would have also taken advantage of the library. Breakfast was simple with a decent selection of Taiwanese food, fruit, toast and cereal. We had lunch at a wonton soup place just next door. The night market is a few minutes walk away. You can walk to the seaside as well but there isn’t much of a sidewalk.

Stayed in March 2024

Very comfortable beds. Spacious and clean toilet. Free laundry washing machine service available (but only until 10pm).

Stayed in February 2024

Good location, feel snack like ice cream, coffee and drink in the evening. Nice

Stayed in January 2024

Clean and comfortable room, has everything you need, breakfast is good, in addition they have Taiwan noodle in the evening.

Stayed in February 2024

It has a balcony for fresh air , all hardwood floor

Stayed in February 2024

Good location and comfortable beds. Laundry available too which was a big plus. The hotel even has a library!

Stayed in February 2024

Could have had more washing machines.

Breakfast was great! Staff very helpful.

Stayed in December 2023

Breakfast: bananas or yoghurt would be great Staff could be more friendly.

Play room Room was big Perfect pillows and blanket Good breakfast (but very view europeen things)

Stayed in December 2023

Limited options for breakfast although they provide the gongzheng baos so saved us the hassle of queuing up

Love the size of the room, bigger than most we stayed. Toileteries provided were nice, good to have the tea time snacks. Location is pretty much walking distance to most eateries. Staff were helpful and friendly.

Stayed in December 2023

Nil

Modern, clean, simple design yet there’s everything that you need. Spacious room.

Stayed in December 2023

Pillows are a bit soft! Breakfast choices was okay but a bit limited.

Comfortable room. Really liked the welcome treats and drinks

Stayed in December 2023

Only two washing machines provided in the complimentary laundry room. One night, a guest occupied both washers at the same time and did not bother to pick up the washed clothes when the cycles finished. Other people had to wait around for 15 minutes until the machines were available. Because of limited supply, the hotel should set rules to stop inconsiderate users inconveniencing the others. Breakfast dishes were average, mostly veggies and very little meat. The limited selections remained unchanged throughout our stay. Pity that no bath tub was included.

Staff friendly and helpful. Miss Lin checked us in and provided useful info regarding dining. Walking to markets and town centre. Some good eateries in the neighbourhood. 和平虱目魚專賣店 (He Ping Milk Fish restaurant) in Shanghai Street was only minutes away. We ate there/ bought takeaway several times during our 4 nights stay. Fish and veggie dishes all delicious. Really impressed by the huge library next to the free self-service laundry. Books covered various categories and genres, catering for all ages. Also a mini library inside the dining room, even bookends placed in the rooms so that guests could read in private. Since there were post-typhoon road blocks in Taroko National Park during our visit, we were happy to spend more time at the hotel just relax and read. A nice surprise! Free hot and cold drinks as well as small packaged snacks provided in the dining room after 3PM. The lady served there most days was always friendly and attentive. The room was spacious and the design practical. The hotel decor was mostly Japanese, neat and tidy. Peaceful ambience throughout the premises.

Stayed in November 2023

Nothing

Room with bath tub is fantastic! Children play room is the best for the kids to hang out when the adults are tired from the day trip. Love the complimentary tea leaves, it is really special and good taste

Stayed in December 2023

Good location, exceptional helpful and friendly staff that provides extra mile services.

Stayed in December 2023

Breakfast spread was good though the quality wasn’t quite up to mark. Not much choice to get our own breakfast outside though because many of the shops around the hotel only open after 10/11am.

Very clean and in a great location. The kids’ playroom and the free snacks were very popular with my kids. I like that the rooms are big and each level had its own water dispenser.

Stayed in December 2023

The pillows were too flat. The breakfast buffet was average.

Staff service was excellent Spacious and clean room

Stayed in December 2023