No. 16, Lane 209, Section 1, Zhongxing Road, 95050 Taitung City, Taiwan
#13 of 60 hotels in Taitung City
Guests' ChoiceBased on 18 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 18
Reviewed: 4 May 2024
Kai
SingaporeNothing.
The breakfast and supper spread was exceptional. The yam porridge was very good. There were also washing machines which we could do our laundry.
Stayed in April 2024
Reviewed: 25 March 2024
Jozua
TaiwanNone.
Best front-desk device that cares for you, your car, and your stay. Amazing complimentary breakfast and dinner. Great location in town which is quiet, and the rooms are always luxurious.
Stayed in March 2024
Reviewed: 23 December 2023
Chao
United StatesNothing.
Wonderful breakfast and snack.
Stayed in December 2023
Reviewed: 20 November 2023
Ingrid
AustraliaNothing
Everything. This is really a perfect hotel to stay in Taitung. The staff are very hospitable and knowledgeable. Breakfast and dinner is really good. Will definitely book this hotel again.
Stayed in November 2023
Reviewed: 26 October 2023
Marianna
BrazilSubpar location
Good dinner
Stayed in September 2023
Reviewed: 24 April 2023
Jozua
TaiwanNone.
Cleanliness, buffet, and amenities.
Stayed in April 2023
Reviewed: 11 February 2024
Sharon
TaiwanThe bathroom floor is cracked and not stable.
Meals are satisfied and delicious.
Stayed in February 2024
Reviewed: 10 December 2023
Jenny
AustraliaFar from the city centre and Train station. long wait for taxis for outbound trips from the hotel. One way costs TW$185 to 200, pending on the driver. Two taxi drivers we used were unhelpful and unethical. On our checkout day 13/11/23, the receptionist called a taxi around 10:30am. After getting on Taxi #925 P9, the driver (廖X昇 displayed on the ID in the car) told us to pay a higher fare pre-set by him. He insisted that the charge was not by metre but by what the hotel agreed with him when the taxi was called. As it was too late to find another taxi by then we had to compromise. That guy did not even help us (elderlies) loading luggage like other drivers do. What a bad apple in Taitung tourism! Not impressed! If the hotel had agreed a particular fare with the taxi driver, why were we not informed beforehand? Housekeeping missed making up our room half the time. Front Desk said guests must hand in the room keys when leaving the premises so that they could inform cleaners to make up rooms. A very strange and inconvenient practice! Since Housekeeping finished at 3PM we put the 'Please Make Up Room' sign before leaving around midday. Unfortunately, no one took notice of that only because we did not hand in room keys! Dining room on 2nd floor was jam-packed during peak hours for breakfast and supper. Dishes mostly unchanged throughout our 4 nights stay. Boring. Some trays were refilled with lesser selections for late comers. Room-rate on the weekend was very high, not matched by the service when staff were overwhelmed by crowded guests. Some hotels serve special dishes for breakfast on weekends but this one did not.
Quiet residential area. The hotel building looked rather classy compared with other 3 Kindness hotels we stayed in around Taiwan. Our high floor room had a good open view and was well maintained given the age of the premises. Dining room staff mostly courteous, working very hard. Jia Jia Lin friendly and helpful with information regarding snacks available nearby. Nice ground floor area for free hot/cold drinks and snacks. In there, guests could also eat their take away food bought from shops. Breakfast and supper were provided. Though dishes mostly Taiwanese, the croissants were surprisingly crunchy. Great to see sufficient washing machines and dryers in the free self-service laundry room.
Stayed in November 2023
Reviewed: 2 June 2024
Yichih
TaiwanThere are no comments available for this review
Stayed in May 2024
Reviewed: 28 March 2024
Lun
TaiwanThere are no comments available for this review
Stayed in February 2024
Reviewed: 23 February 2024
Gladys
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 February 2024
Yu
SingaporeThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 January 2024
Sam
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 13 March 2023
Jyun-yi
TaiwanThere are no comments available for this review
Stayed in March 2023
Reviewed: 7 February 2023
Huei-chuan
AustraliaThere are no comments available for this review
Stayed in February 2023
Reviewed: 28 January 2023
Prabhu
IndiaThere are no comments available for this review
Stayed in December 2022
Reviewed: 24 April 2022
于茵
TaiwanThere are no comments available for this review
Stayed in March 2022
Showing 1 – 18
Torba, Turkey
Venice, Italy
Sant'Agnello, Italy
Völkermarkt, Austria
Chiflik, Bulgaria
Mammoth Lakes, USA
Valsecca, Italy
Bloubergstrand, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content