The sink area is a bit dark. The view.

The bed is comfortable. It'll be amazing if there are extra pillows on the bed. Overall, it's pretty good.

Stayed in March 2024

If guests insist to take local Taiwan food, they have to walk a bit longer or drive for over 10 minutes before reaching their preferred restaurants.

While there was a negative comment on the hotel location with its distance from dining places before we checked in. Fortunately, we found an amazing hot pot restaurant serving lamb and lots of vegetables just within 10 minutes walk from the hotel. That dinner was absolutely impressive. For guests with kids, the hotel will be a wonderful venue as it got its own merry-go-round and a large lawn for kids to run around.

Stayed in December 2023

The Cantonese restaurant at the hotel is horrendous . The most bland food we've had on the trip.

Comfortable two night stays. Comfy bed and spacious bathroom with separated shower and toilet.

Stayed in December 2023

The rooms have a weird odor. Mildew perhaps? Just not pleasant.

The lobby is clean and well managed.

Stayed in December 2023

Dirty on headboard of bed and curtain... some sort of smearing. Only one pillow. :( Ask front desk for taxi which they said okay, then said it could not get because no more service at that hour. Still got one to hotel for night market.... that was a weird interaction. (< went something like that) There was a wedding so a bit crowded.

Door men greet and got our luggage promptly Full-sized bed room was spacious since not much furniture which I liked. Toilet and sink separate from shower so things can be done same time if multiple people in party. (Shower has privacy glass and toilet has its own door) Bidet warming toilet. Mattress was firm. Beverage and toilet amenities free. "Closet" is more of hanging area, good for drying clothings if desired. The hotel has a cutesy theme to it... bears in lobby. Circular driveway with carousel. Also has a grass field, kid kart track, and claw machines in back, if interest for your younglings. Separate cost. :p

Stayed in December 2023

Nothing critical but such a great hotel would be better suited in a location with views.

Hsin Hotel is new, clean, room is well designed to cater for their guests both domestic and international visitors. The rooms have international plug adapter- which is the first we’ve seen in our two weeks trip around Taiwan! It is a child friendly accommodation with activities for kids. The lobby cafe is by Starbucks which caters for coffee drinkers. We also loved the hospitality and friendly staff. We thoroughly enjoyed our stay.

Stayed in December 2023

Need to walk little bit to store. Not easy to call taxi back to hotel when go out to city center.

Staffs are very friendly. Has coin in laundry machine. Buffet style breakfast.

Stayed in October 2023

Room cleaning are very good

Stayed in October 2023

Nothing.

Wide range of breakfast menu and the room is clean and comfortable.

Stayed in September 2023

Not easy to travel to town, shuttle bus service limited.

Environment and facilities are well arranged.

Stayed in July 2023

Children’s entertainment, it's too expensive to take it.

The room was very clean.

Stayed in July 2023

The room is very modern, clean and comfortable. The furniture, bedding, lighting and bathroom are all exceptional. I enjoyed very much of the stay and would definitely recommend to other people of this hotel.

Stayed in April 2023

it was not convenient for sightseeing in Chiayi as it was further north

definitely a hotel for families

Stayed in April 2023

Staff is very friendly and can speak English. There is a café in the first floor. There are things to do for kids.

Stayed in March 2023

Have to drive to get to food places. Could hear the music of carounsel in room during operating hours.

Nice clean room, friendly staff. Breadkfast is resonable.

Stayed in March 2023

surrounding near industrial area breakfast is average

lots of packing spaces. friendly staff clean

Stayed in March 2023

Clean and great place for the family!

Stayed in January 2023

great environment and food

Stayed in October 2022

A perfect local destination for a short weekly trip, filled with happy family time and good food in the hotel. Nice staff would be like to help everything as like baby's bathtub.

Stayed in September 2022

The beds I booked was three Japanese style futons with three seperate beds. They said they helped us upgraded to two large beds, which should be much higher than futons. But it was actually mattress only and two of us have to squeeze into one bed. None of us slept well.

Toon is huge

Stayed in March 2024

There were some cleaning issues. Some buttons were sticky. Room had some smoke smell. Felt a bit dated.

Nice view and quiet

Stayed in February 2024

Connecting rooms will be great - we only stay for a night to break up the long journey down south.

Kid-friendly hotel, good breakfast spread, thoughtful staff.

Stayed in November 2023

We are so disappointed at the breakfast. Too bad

Can eat great dinner at 2nd floor

Stayed in June 2023

No room service and only one Chinese restaurant in the hotel

Room size

Stayed in June 2023