Better to offer free coffee and small bites for a whole day in the public space.

Breakfast is good but not my favorite meal. I prefer to order from ala ca but the price is not worth compared with buffet. But I liked the coffee and bakery for free in the early morning offered the guest who can’t have a big meal..unlucky it is not my time, I missed it every single day.

Stayed in May 2024

Bed and pillow are so soft however the problem were solved very quickly.

Super Clean and Sebastien Lin was very helpful.

Stayed in April 2024

Staff helpfulness

Room size and decoration, hotel location, pool

Stayed in April 2024

Nothing

Beautiful hotel , the room was simply perfect . The team was so professional. I can’t wait to come back.

Stayed in April 2024

?

All Excellent

Stayed in March 2024

The wall immediately adjacant to the toilet was filthy. When trying to work out the electronic bidet functions, I noticed some 'dribble' marks on the wall, which I thought were just art of the marbled pattern. However, upon further inspection, I noticed it was feacal matter. I dont know what people do when they go to the toilet, but for something to be on the wall, that is disgusting. I didn't bother bringing it to the attention of the hotel and instead cleaned it myself as I travel with disinfectant spray and wipes for this reason. If they cant clean it properly to start with, then I cant trust they will do it properly when I bring it to their attention. If I clean it myself, at least then I know it will be cleaned to standard I am happy with. I would encourage your cleaning staff to be more attentive of this. I think they will be just as horrified as I was on what was found. Room service was delicious, but very expensive for what it was. There was no information in the room about what to do in an earthquake. I dont come from an area prone to them and I experienced a very minor one on my first night in the hotel. It was't until I googled what to do in an earthquake did I find some useful information. However, its a bit late then. Lucky it wasn't a bad one. Finally, your credit card payment systems (in hotel) do not have an option to put a PIN in. So, whilst the hotel was trying to take my security deposit, my payment would not go through. It wasn't until I called my bank that they advised because it was over a certain amount, I must put a PIN in. This is a security feature enabled by Australian banks due to the global rise in fraud and scams. The PIN provides an extra layer of protection. However, your systems did not provide that option for me. For a brand this global, your payment systems should be able to cater for all cards and brands. It was lucky I was able to get hold of my bank and be able to work out a a work around.

I loved this hotel. The beautiful art deco decor, the friendly staff, the luxurious room, the happy hour cocktails. It was just a very pleasant stay and I would absolutely stay again. The warm reception upon check-in has also been a highlight of my trip, particularly in comparison to the Grand Hyatt, where I stayed upon my return to Taipei. The check-in there was sterile and not personal. Mandarin, was the complete opposite. The staff in the lounge were also very accomodating and friendly and I miss their warm welcome every morning and evening. The grandness of my room was unexpected, but was very welcomed. It was absolutely luxurious. Bed very comfortable and the shower 'room' very relaxing.

Stayed in February 2024

Staff went above and beyond. Concierge helped us track down (and called many stores) to help up find where to buy specific brands of makeup and shoes. Turn down service will VERY nicely organize your clothes, makeup, etc. Service at breakfast service was very good ... probably the highest staff to guest ratio I have seen at a buffet.

Stayed in January 2024

Restaurant manager was absolutely fantastic. Wonderful young man

Stayed in February 2024

I wish there was more to do near the hotel as the area wasn’t as lively as some other locations, but it was close to the MRT and easy to get to and from.

The room was big, clean and super well thought out. The bed and linen were 10/10. The hotel was a beautiful place to stay and I really enjoyed my stay at my first time at MO.

Stayed in December 2023

Oh I didnt get to experience the swimming pool because its under renovation at that moment... Hotel location is a bit away from the center, I have to take a taxi anywhere I want to go, but its fine.

I love all the details in my room, in the lobby, even the design of the restaurants. The food was superb too, everyday I'm always looking forward to have a delicious breakfast in a stylish place. I love the building and the fabulous design of the lobby... I would come back here again.

Stayed in September 2023

The room layout could be better. It was hard for me to be near the window to look outside. Furniture was in the way. Another problem is that it's far away from the nearest MRT station. I took a taxi all the time to get around the city to save time.

The cozy lobby and spacious bathroom in the room. I loved the fragrance everywhere in the hotel and in the room.

Stayed in September 2023

Nothing

Everything

Stayed in September 2023

Swimming pool was shut and I was expecting to spend time swimming in the hotel when I booked.

Beautiful setting and very comfortable bed. Everything was in working order.

Stayed in September 2023

Wifi slow. Bread and croissant’s at breakfast are not so good. Lots of variety but quality is so so.

The bad was amazing, best I have ever stayed. One of the best hotels in the world, really!

Stayed in September 2023

Breakfast not good, location okay

Stayed in July 2023

Best linens ever!!!!

Stayed in August 2023

I like it so much, clean and luxury.

Stayed in July 2023

design and decoration Restaurant service front desk and concierge Spa selection and high quality therapists

Stayed in May 2023

Welcome package was so nice and warm. the early check in was a surprise.

Stayed in May 2023

Nothing, Well maybe the price, on the high side...

Everything was just.. perfect!

Stayed in May 2023

amazing bed and breakfast

Stayed in May 2023

nothing

everything

Stayed in February 2023

all good

great location and good facilities

Stayed in February 2023

pool closes early location is a little bit far away from the train station so you always have to take a cab

Fantastic breakfast great rooms great pool

Stayed in February 2023