We read some good reviews of other guests saying the breakfast was good. However it was disappointing for us and we didn't enjoy the food. We'd rather have fewer options but better quality items.

We had a car so the location was not an issue for us - It's around 2km from the town centre where all the shops/restaurants are. They ran out of indoor parking so we had to park on the side of the road outside/next to the hotel. It wasn't a big deal for us. We really enjoyed the magnificent lake view from our room. The room itself was clean and the bathroom was spacious.

Stayed in December 2023

The restaurant a little far

View is very good, is close to Sun Moon Lake

Stayed in July 2023

Dirt in the room, charge place ，

Customer service

Stayed in July 2023

About 1.7km from a town. Staff had minimal English. Have to book for breakfast and dinner with few alternatives. Design of rooms is very sensitive with lights etc, but absence of common sense. No wardrobe. No coat hangers. No chair. No desk. Light so soft you cannot read in bed. You can sit cross-legged on special underfloor lit area to look out the window, but the only seat to look out is the side of the bed or the toilet. If you are older, toilet has the only light that you can actually read by!

Great view from picture windows. On main road and on the waterfront.

Stayed in June 2023

Seems like they suffered a bit during the Corona times. Halls in the hallways etc could be repainted etc. There nothing around the hotel. You need a car or scooter to go out for dinner or a beer in the evening.

The size of the room was really good. Packing was free for us, even it was stated differently in the describtion. For breakfast a wide variety of Asian food was offered. Also toast, butter and jam.

Stayed in November 2022

Parking was limited.

Excellent view, comfortable room and balcony, breakfast not bad even though COVID affected, staff friendly.

Stayed in October 2021

Neglected and no care put into it. It felt worse than a dormitory. The room, while large, is badly designed. The entrance to the bathroom is blocked by the raised platform of the bed.

Rundown and badly maintained. This hotel was new just 3 years ago. The neglect is obvious. The receptionist checking us in was indifferent. Next to her a child was playing a video game on his phone loudly.

Stayed in January 2024

The room is small and location is bad!

Didn't take from hotel

Stayed in January 2024

I hate the bright light in the room at night. It comes on at night when you try to sleep. I guess a safety regulation thing by the government as I have seen it in other hotel rooms. To get rid of the light you have to pull out the key card. To keep the air cool I opened the balcony door and was kept awake by mosquitoes. Slept very little.

I liked the location and the view on the lake

Stayed in October 2023

Everything was good. No complaints

The view from the room is exceptional. The beds are comfortable, and the staff are very friendly and accommodating. It seems like they are still busy with some renovations, but it didn't bother us.

Stayed in June 2023

No complaints, really. It did the job for a night.

This hotel caters to locals only, so as a foreigner communications was somewhat harder. The area is quite touristy, a popular destination for the Taiwanese, but the hotel is about a 10-15 minute walk away from the town center on the North shore of Sun Moon Lake. It was a long weekend and many places were booked. The room on the 7th floor had a half view of the lake, which was very nice.

Stayed in April 2023

They said no parking but it was available. Just not that many spaces. Some mosquitos in the environment, bring repellent

The staff spoke English which is great being in a smaller town. They were extremely helpful and kind with assisting with questions and giving information on things to do during our visit. Breakfast and option to pay for dinner they provided for breakfast was great and fairly priced. The facilities was very clean and modern as well.

Stayed in April 2023

For the price per stay the rooms are really old and in dire need of refurbishing. The location is not very ideal as it is a 30 mins walk away from Shuishe and the round-the-lake bus that reaches the hotel only comes almost once every hour.

The only hotel with available rooms during peak season. Staffs are friendly as well. Ok for 1 night stays.

Stayed in November 2022

The hairdryer is difficult to use. We brought our own hairdryer but it’s not usable with their outlet. There were only 3 outlets for charging our phones, and they were all far away from the beds. The draining is so inefficient that the bathroom is full of water after showering. WiFi wasn’t working until we told them. And it’s slow.

The view and hot tub were nice.

Stayed in October 2022

Breakfast was average. Airconditioner in the room was too noisy even at the lowest wind speed setting.

1. Cleanliness and appearance of the room 2. Toiletries

Stayed in April 2022

The staff not polite,they had parking lot but they told me park outside and I paid 7,500NT for one night,I can not believe that.When you eat breakfast no body didn't clean your table.Lobby so ugly and not clean.I never go back again and do not recommend to others.

The staff not polite,they had parking lot but they told me park outside and I paid 7,500NT for one night,I can not believe that.When you eat breakfast no body didn't clean your table.Lobby so ugly and not clean.I never go back again and do not recommend to others.

Stayed in December 2021

Gorgeous view, very clear room and what is the most important very kind and helpful personal. I don’t know maybe that man on reception was an owner. He was so polite, always smiling and take care of the guest. He prepared for me a bicycle and always renew water in the room. Thank you so much! My weekend was awesome! Wish you many as many guests as possible, well-being and good luck 🙌🏼💛

Stayed in July 2021

Just too far from shops I wish they had a shuttle.

I liked the bed,the view from the hotel ,the staff,the shower.

Stayed in April 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in January 2023