need washing toilet seats. carpet feels not that clean (but may be clean)

Stayed in April 2024

We had minor glitch with one of the in room safes. Problem was resolved by staff.

The staff were friendly & attentive, all three rooms were beyond expectations. Breakfast was as expected for a buffet style included in the price and had numerous options for both Western and Chinese style. We weren't expecting the following in our room, high quality tea, coffee, bottles of water, snacks, and beverages in the refrigerator. Actual potable drinking water system available in the room and if you preferred sparkling water, it is available down the hall next to the elevators. Parking available on site, be sure to have your license plate available at check in. Numerous restaurants and stores available in the immediate area (see map in your room guest folder). Money for value without question, would definitely stay again.

Stayed in February 2024

Nothing to pick on.

The interior of the hotel are very clean and well maintained. The amenities are well stocked with complimentary minibars snacks. The space in the family room is huge can hold up to 2 queen beds and a huge baby cot. There is a tv in the bathroom installed where the bathtub is. Baby bathtub are also provided. Even a drinking water tap installed in the bathroom. The breakfast is delicious and the staff are very friendly

Stayed in March 2024

Nothing.

We stayed for only 1 night between going to Sun Moon lake and Cingjing farm. The rooms were spacious and clean, with a rather luxurious bathroom with segregated toilet, shower and tub. The wardrobe was quite ingenious, sandwiched between the bathroom and the bedroom so it opens on either side and you can retrieve the clothes from it when changing in the bathroom. Hotel was very generous with the complimentary snacks (crackers, chips etc) and drinks (lemon tea, soft drinks, juice). The breakfast buffet has a big spread but unfortunately when we stayed, the whole town was doing a 5-day vegetarian fast as they were building a temple) so the breakfast were all vegetarian food

Stayed in December 2023

Cleanliness & good service.

Stayed in December 2023

dinning place is with cheap tables and plastic chairs.

food is good

Stayed in November 2023

No place to hang or put clothes in the bathroom.

Towels were fluffy, bed was comfortable, room was clean. There is a TV for the tub, and a separate shower. Breakfast for NT$399 for 2 people was great! Buffet style; good amount of choices, and food was good. Great value compared to U.S.A. travel.

Stayed in October 2023

slightly large bin wound be great

great location going to any attractions nearby

Stayed in April 2023

NA

location

Stayed in January 2023

accommodations for Karoke room. A crowd had last booked the Karoke room but left early and told us we can use the remaining time. we wanted to make sure this was okay, so we checked with one of the receptionist ladies who refused and said that’s now allowed, as we are suppose to book early. We the customers didn’t appreciate this and didn’t understand the inflexibility behind this policy. Another gentleman came out and let us know that would be fine and that we can use the Karoke room until the scheduled time was up. Quick and flexible thinking on the hotel gentleman’s part. staff should learn after him.

clean, modern, large Karoke room and lovely breakfast buffet

Stayed in November 2022

The bath wasnt great

They have free laundry

Stayed in April 2022

breakfast is boring; rooms need some more cleaning in corners

big room with "pool"; location; friendly staff; quiet

Stayed in February 2022

Hotel staff need more training.

Hotel equipment is great.

Stayed in July 2023

Hotel room does not really come with a working desk and the lamp on the desk doe not work. Even as hotel management offer to a room switch but we have lay out stuff out. Also, the picture of the room showed quite fancy, but in reality, the room shows a lot of wear and tear. I was disappointed with the facility for the price I paid

The hotel staff went out of their way to help us resolve issues. Hotel breakfast is a very good one ! good parking downstairs is a plus. Large size room is a plus for comfort !

Stayed in November 2022

The hotel is good value for money. It is clean, has the needed amenities and the room has a comfortable modern feel to it. The property also comes with convenient basement parking and the staff are friendly and helpful.

Stayed in February 2022

There could have been some snacks in the refrigerator and there was no milk for my coffee in the room.

The hotel is very good value for money. amenities are new and well maintained and it has easy access to a clean and secure parking lot. The staff was professional and courteous.

Stayed in July 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in September 2022