Communication in English was a bit of a challenge sometimes. The English instructions on how to use the laundry equipment could be improved because the text on the washing machines is completely different. A lady from Reception kindly came to the laundry room with me to select the right settings.

My favorite hotel in 2 weeks in Taiwan. Great base to explore the Tainan city center. Fantastic, expansive breakfast. Huge bed. Free shuttle bus to the train station. Free laundry station in the basement. Sparkling water fountains, big teddy bears in the lobby, oh the decadence! Thank you for the great stay.

Stayed in April 2024

Nothing

Excellent location, beautiful hotel and really amazing breakfast. The room was a great size with a huge bed. Really helpful friendly staff. Best laundry we have come across. This hotel exceeded our expectations!

Stayed in March 2024

Bed is too short for anyone taller than 1.75m

Stayed in February 2024

Staff was very helpful.

Stayed in January 2024

The room is spacious, comfort and clean. The staff are helpful. Free bicycle rental available there. The location is strategic, super convenient to night market, food restaurants, morning markets within walking distance and even more convenient with their bicycles plus an extra thoughtful handphone holder in each bicycle. There are free usage of washing machines and dryers in the basement which highly recommended to who travel long period in Taiwan like us. The breakfast full of variety, even with variety of flower tea (not tea pack, are dried flowers tea ingredients c/w guidelines of mix + match flowers), coffee machine with match latte, beef soup on the spot, and etc. Due to Sunday's crowd, the staff let us choose the section of breakfast in advance when we check-in. This hotel is considered fully covered all needs of hotel guests which surprise me! The hotel's management is really present their professionalism in this hospitality industry. Thank you.

Stayed in December 2023

not very sound proof

nice environment

Stayed in December 2023

Very convenient

Stayed in December 2023

We loved Everything but missed free water in the room

Great Hotel and breakfast. Super friendly staff. We enjoyed free bicycles for rent.

Stayed in November 2023

Cannot think of any.

Breakfast was good and have different verities. Location is good also.

Stayed in December 2023

The room and bathroom is clean. The beds are comfortable. Breakfast was very good

Stayed in December 2023

For a family of 3, the room is spacious, bedding set is excellent🥰, in terms of pillows, bedsheet silky smooth, super comfortable. Laundry room is excellent as well.. front counter staff are friendly n helpful. Will stay again for sure!

Stayed in December 2023

Not providing one time use toiletries even at request. Not in line with the local authority requirements..

Room size is big and comfortable

Stayed in November 2023

Great location and the room is so clean. All the staff are also very friendly and helpful.

Stayed in October 2023

Everything was perfect. Friendly staff.

Stayed in November 2023

There is nothing that I don't like . Everything is good.

The room size is very big. Bigger than my expectation. The welcome fruit platter is very thoughtful. They even give us cake n juice to celebrate my husband's birthday. Very thoughtful and kind. The location is next to a famous hamburger shop. Breakfast is good too.

Stayed in November 2023

Plenty of choices for breakfast, ok location, great value for money

Stayed in November 2023

Long queues for the coffee machines at breakfast

Very comfortable beds. Nice breakfast. Good shower.

Stayed in November 2023

Location is good. Breakfast is great.

Stayed in October 2023

Pillow is too soft.

Nice location

Stayed in October 2023

Great breakfast buffet. We stayed 2 nights, and the breakfast each morning was different. Im vegan, and I had plenty of options to choose from. You can use their washer dryer for free. They have water stations and even a sparkling water station. Walking distance to a lot of attractions. Great value for the price.

Stayed in October 2023

Pillows are a bit too soft. Doesn’t contain light switches near the bed. You have to walk all around to shut all the lights.

Facilities are good, breakfast is delicious

Stayed in October 2023

When paying the bill, I selected the option to pay in local currency yet it was charged in my card currency with extra 10% currency conversion fees. So check your card after making payment.

We enjoyed the breakfast and gas sparkling water and ice available on our floor

Stayed in October 2023

They had a really nice breakfast with lots of choice both Chinese and European. In the basement they have a laundry room which guests can use for free. The bikes are really cute and convenient for exploring the city. Rooms are spacious and the bed is very comfortable. Close to the temples and forts.

Stayed in October 2023

Could be priced more competitively

The room and attached bathroom were of a good size. Breakfast had a good spread. The microwave provided on selected floors is very helpful. Shower was very easy to use. Hotel staff were friendly, helpful and efficient.

Stayed in October 2023