No. 187, Section 2, Zhongshan Road, 262 Jiaoxi, Taiwan
#3 of 68 hotels in Jiaoxi
Guests' ChoiceBased on 92 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.6
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 16 April 2024
Ucc_coffee_lover
SingaporeThe hotel air conditioning was quite cold (lobby, room walkways), tried to adjust the hotel room temperature but unsuccessful. The set dinner was too much of a big portion (good for big eaters though), but overall the food is nice and restaurant staff are attentive (helped to package certain portions). Was hoping to get a bigger room like last year as stayed for a few nights this time but did not get the bigger one unfortunately.
Staff was friendly and very helpful, whether it's the front line staff, restaurant or cleaning or games room or even the security and parking staff. Breakfast was good and comes with nice views. Location is a short walk to the jiaoxi station.
Stayed in April 2024
Reviewed: 9 April 2024
Lee
United StatesNo outlet next to my bed side. Only one bed side. But everything else is AMAZING
The service was incredible and all the workers are very caring! They are very considerate of children and making sure we are comfortable
Stayed in April 2024
Reviewed: 14 February 2024
Brenda
SingaporeBreakfast selection can be improved
The customer service provided by hotel crew and the hotel amenities
Stayed in January 2024
Reviewed: 28 December 2023
Wei
SingaporeNo
Location, situated between the old and new jiaoxi market. Convenient and surrounded by good eateries. The room is huge and spacious and in room onsen facility is clean.
Stayed in December 2023
Reviewed: 25 December 2023
Hao
TaiwanGood
Stayed in December 2023
Reviewed: 8 December 2023
Janice
SingaporeStaff attitude at the Japanese restaurant could be improved though.
Location was great and we love the room. Upgraded to club floors. Booking almost cancelled as card was not activated for overseas. Very good experience with front desk.
Stayed in November 2023
Reviewed: 25 November 2023
Serenetan
SingaporeHotel staff, facilities, breakfast were excellent. Room very comfortable and generally clean though some area very dusty. Love the firmness of the bed.
Stayed in November 2023
Reviewed: 22 November 2023
Wan
SingaporeThere were 5 different breakfast sets that you could choose from and some ala carte items (not much selection- cereal, taiwanese porridge and toast). Wished there was a bit more in the ala carte section as not all the breakfast sets were suitable; but this is subjective!
We really liked the service of the hotel staff. The room wasn't too big, but it was just comfortable for 2 nights stay. The private onsen bath was a highlight of the hotel! Very short walk (3mins) to the train station.
Stayed in November 2023
Reviewed: 16 November 2023
Sin
SingaporeIt was clean; room was very good; spa was excellent; free f and b in room was appreciated
Stayed in November 2023
Reviewed: 16 October 2023
Soon
AustraliaBreakfast portion (main) is little too big and certain dishes was not warm/hot enough (like salmon dish). Otherwise very generous on entry, drinks, fruits and side dishes.
Location is great since very close to JiaoXi Station and easy to travel around. Hot spring water is supplied to room and can enjoy private time in a huge bath tub. Very generous with in room complimentary drinks and snacks. Very details and taking care need of children too.
Stayed in October 2023
Reviewed: 13 October 2023
Kavita
United KingdomN/A
Really lovely room. Having a the hot spring tub in the room with a view over Yilan was glorious! The ramen restaurant in the ground floor was good for a quick and light dinner.
Stayed in October 2023
Reviewed: 18 September 2023
Jim
Hong KongNothing
Clean & modern
Stayed in September 2023
Reviewed: 20 August 2023
Jordan
Hong KongIt’s a little pricy
Clean, comfortable and lots of activities
Stayed in August 2023
Reviewed: 18 August 2023
Annie
TaiwanDinner with Sake set❤️ Hotspring as well
Stayed in June 2023
Reviewed: 14 August 2023
Hsiao
TaiwanBed &pillow
Staff and space of bathroom
Stayed in August 2023
Reviewed: 10 August 2023
Fang-yu
United StatesNothing
Everything went smoothly during our stay. The staff was attentive, location was great, the room was clean. We really enjoyed the hot spring tub in the room and the delicious breakfast.
Stayed in August 2023
Reviewed: 9 August 2023
Sean
SingaporeCould have two sinks for the couple room
The design and comfort
Stayed in August 2023
Reviewed: 6 July 2023
A
SingaporeThe location of hotel is at least 7 to 8 min walk from the bus station.
The employees are friendly and helpful. They even let me check on earlier.
Stayed in July 2023
Reviewed: 27 June 2023
Yun
TaiwanOptions of breakfast a bit less
The room is very clean. Hot spring at 2nd floor that was awesome.
Stayed in June 2023
Reviewed: 26 June 2023
淑靜
TaiwanNo
Clean & Comfortable & Service
Stayed in June 2023
Reviewed: 20 June 2023
Arina
SingaporeNothing, everything was amazing!
Amazing service from the moment we arrive to the time we leave. Excellent location, walking distance to food street and amenities. Superb room amenities. Would be nice if there's a way to purchase the yukata. Arrived tired with aching muscles after days of hiking, and left feeling totally relaxed. Will be back!
Stayed in May 2023
Reviewed: 14 June 2023
Joelle
SingaporeNil
Thanks for the arrangements for my mom. Special thanks to the reception staff for her quick wit. Much appreciated!
Stayed in June 2023
Reviewed: 12 June 2023
Koh
SingaporeIt would have better if there is a door for the shower & bath tub area.
Location & Hotel cleanliness is good. There is a hot spring bath tub inside the room
Stayed in June 2023
Reviewed: 10 June 2023
Yin
Hong Kongfriendly staff. very clean environment.
Stayed in June 2023
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