Loved the friendly staff, very welcoming. My toddler enjoyed the kids playroom.

Stayed in April 2024

The room has a smart tv but you can’t access any apps or connect your own device

Friendly staff and great beach

Stayed in January 2024

All was superb.

From check-in until check-out, everything went very well. The reception team, housekeeping, bartender, waitress, security were all very friendly and helpful. Amazing service. Value for money 100%.

Stayed in January 2024

Food was below average

Beach

Stayed in December 2023

They could have managed our expectations on check in better - we advised as to arrival time (approx 9am) and they said on our arrival that check in was 2pm, but they would prioritise our room cleaning. We actually didnt get into our room until 1.50pm - which didnt feel like much of a priorty. We had half board, and didnt really like the way you felt a bit forced to pay to upgrade to all inclusive.

The resort is beautiful, set on the beach in beautifully manicured gardens, and has a lovely large pool and smaller one nearer to our room. The beach front location was a great spot to lay on the sunbeds and watch the beach life carry on. Every meal I had with them was 'my favourite yet', and the staff were extremely friendly and helpful. Free use of the watersport equipment was also a good touch.

Stayed in September 2023

Nothing

The location. Is beautiful. The food was delicious but what made it were the staff. They are all so genuinely friendly and looked after us so well. They are an asset to Bluebay Beach resort

Stayed in August 2023

Lighting at night was poor Recreation facilities like volleyball could be added Urinals should have water facilities Quality of food could be improved

Set up was good. Cleanliness Location

Stayed in August 2023

Loved our stay but a few things that could make it even better - they could do with having better coffee available all day for all-inclusive guests and better coffee at breakfast (latte, cappuccino etc). There were no child size life vests at the sports centre - and only 1 or 2 working adult sized ones - they could do with investing in some.

Beautiful location, big, clean rooms, food was delicious (one vegetarian in the family and plenty of options for them too). Had a few issues on day 1 but the manager was very quick to resolve them all, so we felt extremely we'll looked after. Spa staff and treatments were excellent.

Stayed in August 2023

Room charge for late exit

Friendly staff

Stayed in August 2023

Nothing

Excellent liked everything in the resort. Recommend people to stay in it.

Stayed in April 2023

The Wifi was poor, the activities calendar of what was on when, on such as aqua aerobics and yoga etc, could have been made more prominent, perhaps on display in the reception area, as we didn't realise there was a noticeboard detailing events for a few days as it's tucked away.

Large airy and very clean rooms with big comfortable beds and good air con. The food was superb, and the staff were excellent, so friendly and helpful at every stage, the evening entertainment of singers and dancers was good. The massage in the spa was very good.

Stayed in July 2023

Nothing

The staff are very friendly and the PR Ahlem is rightly placed as she knows how to treat her guests.

Stayed in June 2023

The location is amazing, the staff are friendly The services in general is excellent. variety of activities

Stayed in May 2023

The hotel caters to Eurpean tastes and ends up providing a cliche view of what life in Africa is like

Plage

Stayed in March 2023

Even though a great place to stay, it does not deserve to be a 5 star hotel. The service and facilities does not quite match up to what you would expect of a 5 star hotel. The hotel is also in need of a refurbishment.

Great location. Friendly and attentive staff.

Stayed in January 2023

Nothing

amazing property mixed vibes between the jungle and the beach, excellent service and staff,

Stayed in February 2023

Front desk staff Sabrina asking about payment during awkward social settings

Stayed in January 2023

there is nothing not to like only thing is breakfast could start at 7am for kids and dinner 630 for kids only 🙏🏻

beautifully manicured and great attention to detail - gardens and staff all exceptional

Stayed in January 2023

Unfriendly staff and tensionate.

The food was nice.

Stayed in December 2022

Generally too quite during the day. Not much activity

perfect place with serenity and tranquility

Stayed in December 2022

Basic food

Staff, location

Stayed in July 2022

The WiFi wasn't well set-up at first, the codes were not working which meant that we needed to keep requesting the front office to give us short codes, maybe you could explore another WiFi solution?

The experience from airport pick up was very smooth and seamless, the driver we were allocated to was very patient with us . Our room was prepared in advance and we enjoyed the serenity, the meals were freshly prepared and with good variety, the staff were so kind especially when we once forgot to lock our valuables they went the extra mile to guard them till we returned to the room.

Stayed in September 2022

None!

The staff were excellent and the beaches exquisite!

Stayed in June 2022

-

everything

Stayed in May 2022