nothing

Everything was exactly what you expect in a luxury hotel.

Stayed in November 2023

Nothing significant but I wish the lighting was brighter in the villa.

I love the exclusivity of the resort (7 villas only), tranquility, the flexibility whenever you ask for different food not listed on the menu , the impeccable service offered by the staff and the dedicated cabana for each villa. Every staff in the resort was helpful, especially Sidrik the hotel manager who is always ready to go the extra mile. I would consider staying at the resort again!!

Stayed in December 2023

I wish there had been a parasol or two by the pool. The sun was sometimes fierce. A shady spot would have been nice.

Staff always friendly and available. Service impeccable. Meals delicious. Only seven bungalows, which meant only seven other couples and no children. Perfect.

Stayed in November 2023

The room was a little dark, even during day The food was not the best. But everybody was very thoughtful

The room was huge, very comfortable and the bathroom was big

Stayed in September 2023

Everyone and everything we encountered was exceptional. The staff were the true gem of the resort -- so kind, knowledgeable, and warm -- that we felt so at peace and enjoyed every moment of our stay. The food was also outstanding -- and beyond our expectations -- it was varied, healthy and tasty. Due to an incredible staff, service and food, we never wanted to leave the resort and did not (except to exercise at the sister resorts)! One of our best vacations ever!

Stayed in July 2023

The staff was very nice. The villas are great and spacious, and the garden, pools and private cabanas are fantastic. The place is very private.

Stayed in July 2023

nothing

Everything was superb Amazing,

Stayed in June 2023

No complaints — only that we had to leave!

Everything! The property, our villa, the food, the privacy, the first class service, the friendly staff, I could go on. We especially loved the private oceanfront cabana where we watched the sunrise every morning followed by walks on the beach. Our stay exceeded our expectations, which were already high based on the reviews we read.

Stayed in June 2023

Some of the dishes were a little too salty (just in my own opinion).

Outstanding staffs and facilities. Beautiful pool and private beach. Very good and big house, with great minibar and washing facilities. Massage in sister hotel also great. Dinner full of surprise.

Stayed in June 2023

These questions are things we couldn't know. Compared to other parts of zanibar I appreciated the protection from solicitors, but I hope the hotel does something ANYTHING to help them. The money for security could go to real economic empowerment

Stayed in March 2023

An amazing property in Swahili/Colonial style. The food was incredible and the staff extremely service minded.

Stayed in January 2023

Nothing

With only 14 guests maximum the hotel is very intimate. The staff are very professional but friendly and never intrusive. Attention to detail can be seen everywhere. The standard of cuisine is first rate, varied, inventive and beautifully presented. The all inclusive package is generous so although expensive our stay was value for money.

Stayed in February 2023

food takes too much time to arrive, but its tastes really good.

place was great the staff was amazing the hotel property was excellent

Stayed in September 2022

a lot of mosquitos, deet is extremely necessary

everything, staff food location were fantastic and exceeded expectations.

Stayed in August 2022

There aren't enough words to describe how amazing this property is, from the moment we left the highway a magical holiday began. The staff, Jackson in particular, are the most genuine, friendly, helpful, and thoughtful. The room is itself, is a pretty decent size bungalow, is rustic but everything is where you want it, and works perfectly.

Stayed in December 2021

Amazing location and incredible staff The Palms is simply perfect

Stayed in October 2021

literally nothing.

beautiful hotel with amazing staff. food was great, cocktails were even better.

Stayed in November 2021

There isn't really much to say on the down side. Perhaps just in our case, because we travelled during COVID times and the resorts were quiet & therefore a bit less staffed, at times there was no one manning the bar so you had to seek out service. This really wasn't a big issue for us though, if we did ever want anything it didn't take long to get someone's attention. It wouldn't stop me rating this place 10/10.

This was a wonderful stay in general. The staff at The Palms are fantastic, the property is small, quiet and private. The villas are beautiful, spacious and well maintained. Food was very good indeed, we were brilliantly well fed throughout & there was a nice variety of dishes produced to a very high standard. Thank you to chef William & the team for this! The sundowners, which I've seen referenced in other reviews, were excellent as well. Every day the bar staff seek you out and bring cocktails & a snack - the cocktails were always superb. We also made use of the facilities in the neighbouring sister properties, including the gym, massage service & water sports centre (a particular thank you to Hasan for taking us on a great snorkelling trip on one of the mornings, which I would highly recommend to any visiting guests.)

Stayed in September 2021

Wifi can be a bit spotty. that is the only complaint i had.

All meals were 4-5 course, being hungry was not even an option there. Very enjoyable. I loved the fact they served sundowners in the evening. Rooms were so comfortable and the proximity to the bar and drinks is enjoyable. little to no stress at all. They are very accommodating to requests (being served lunch or dinner in a cabana overlooking the beach) and the drinks are all made with care and delicious. It is very quiet and relaxing no kids etc to worry about. Palms is inbetween Breezes and Baraza. Staying at palms allows access to both of them but they can not access the palms which is great. Having a cabana dedicated to your villa is also amazing, you dont have to compete for beach space with anyone like you would at other resorts/hotels.

Stayed in August 2021

-

Pampered in luxury from the moment you walk in till the moment you leave. The rustic style private villas are very spacious with very high quality interiors and furnishings and with all the amenities you need. The service was probably the best I've ever experienced with the staff ready to get you whatever your heart desires. We were lucky enough to have the whole hotel to ourselves which made it a once in a lifetime experience, being treated like a Sultan in his palace. The food prepared by Chef William was heavenly and best of all you can have your meals wherever you want. We ate at the beach, at the pool and at the restaurant and all were equally amazing. And of course the beach was just perfect like out of a postcard with each villa having it's own private beach cabana with a daybed and loungers. A special thanks to Siriak the manager who made sure our stay was perfect.

Stayed in July 2021

Everything was just perfect!

Stayed in June 2021

One of the most beautiful places from Zanzibar. The villa was huge and I mostly liked that is so intimate and quiet. I will definitely come back here! I enjoyed every moment on my stay here and it definitely worths the money! This was paradise on Earth!

Stayed in June 2021

The beach, shallow waters for a long distance until you reach deep waters.

Friendly staff, and amazing chef!

Stayed in June 2021

Service

Stayed in May 2021