Nothing

This was my second stay and it was again wonderful. Super friendly, relaxing, clean, comfortable, and great food. I'm sure I'll be back in future.

Stayed in May 2024

Ther wasn't much I didn't like. It a 20-minute taxi to town, so that may be an issue for some. But I loved the place.

What a wonderful, friendly place! I was in Arusha for business and it made by business trip feel like a holiday. Beautiful, clean rooms, lovely breakfast, impeccably clean and above all the staff were all hugely friendly and welcoming. I would certainly go back!

Stayed in April 2024

This villa was everything and more. The staff went out of their way and made my husband's birthday memorable. The decorations for his surprise birthday celebration were on point, the cake, dinner, champagne, everything was perfect. The rooms are spacious. The bed was very comfortable. We had a beautiful balcony with views of Mt Meru. Breakfast and dinner were delicious. I'd recommend their natural juice which was very good. They also have a massage and salon on site. And they had a taxi guy with reasonable rates who drove us whenever we needed transport. Overall I'd 10/10 recommend Villa Arumeru. The hospitality of the staff is unmatched.

Stayed in February 2024

Aircon was noisy and didn't work very well (finally cooled down in my room middway through the night). Not a complaint, but something to be aware of: the trip in a taxi to get to the hotel is quite an adventure - the hotel is quite far (~10 minutes) off the main paved road, and the roads leading there are dirt and very pitted, so just be prepared! But it is worth the trip (in my opinion!).

Lovely, welcoming staff that went above and beyond for me and were really communicative. Room / closet / bathroom were huge. Property was really beautiful - stunning outside area.

Stayed in December 2023

The location is fantastic, but the road leading up to it is really really rough. If you wish to stay here, I’d recommend you use a 4x4 to get there as one night we got stuck on the road in a taxi.

We loved the secluded location of the hotel, tucked away from the hustle and bustle. It was quiet and the staff were warm and welcoming. They couldn’t do enough to help us, even going to extra measures after a night of being ill. The room was super comfy and clean, with a big balcony, air con and Netflix on the TV. The food was good, the breakfast was lovely and all in all we loved our stay. Would highly recommend to anyone looking to stay in Arusha.

Stayed in January 2024

Not much to dislike here as great attention is paid to guest wellbeing

The approach by road is interesting and will test your drivers dexterity, sense of direction and the vehicle's suspenbsion as you make your way through some very rough backroads. Staying out of season (late Nov) I was the only guest but the staff were very accomodating and pleasant. As a blind guest travelling solo they were increasibly helpful and attentive.

Stayed in November 2023

we loved absolutely everything! a little hidden gem in a wonderful garden. the staff was brilliant and extremely helpful, the food was amazing and our room was huge!

Stayed in November 2023

The hotel is very nice! The room was very tidy and clean, and provided with everything is needed (coffee, water, clean towels, even toothpaste!). The staff is really kind and pleasant. Last but not least the food was very good, and me and my husband really enjoyed all the breakfasts and dinners we had there.

Stayed in October 2023

A little hard to find the Villa but staff was very supportive by offering directions via phone. Otherwise, hard to find any areas of improvement as it is already extremely good :)

we stayed at the villa for one night, after our safari tour. it is a nice hotel with very friendly staff! They were all super friendly and supportive with any question that we had. The room was very big and, most importantly, very clean. we really liked it overall!

Stayed in September 2023

Nothing

Beautiful little hotel Great service Lovely restaurant and breakfast Amazing staff

Stayed in September 2023

The staff was superb and extremely friendly/helpful and kind/welcoming.

Stayed in September 2023

Nothing

The property is a real gem hidden in Arusha city, 20 mnts from the airport. We spent one night there after a safari and the service was impeccable ( they even cleaned our dusty shoes!), the room was spotless and really nicely decorated. They also have a really nice cute garden with a small outdoor bar and pool where we sat down after dinner. It deserves a 10!

Stayed in September 2023

Nothing comes to my mind!

Very friendly and flexible staff (we were allowed to keep the rooms until 1pm when our driver did arrive), also breakfast starting time was at our discretion (11am was no problem). I loved the view from the balcony to the trees

Stayed in August 2023

An amazing hotel with lovely rooms and incredible staff. Everyone was so friendly and kind. The staff went above and beyond to make my birthday here special. Couldn’t recommend this place enough.

Stayed in July 2023

nothing

perfectly cleaned, spacious room, well prepared courtesy kit, good dinner and breakfast, super kind staff

Stayed in July 2023

Reviews capture this but it’s worth repeating: the facility and staff are exceptional; the rooms are very comfortable; they had a driver waiting for us at the airport after our long flight; although in a tight non-western warren of streets and homes, we felt safe; we were amazed at the bird life in the gardens on the grounds; staff arranged for a driver to take us into town and meet us after, and later deliver us to our tour location. We would highly recommend.

Stayed in July 2023

No complaints, other than a warning that the hotel can be a little hard to find as its tucked away in narrow streets from the main road.

We stayed at Villa Arumeru for one night after completing a 3 day safari. The grounds and the hotel itself were beautiful, and the staff were all super friendly and helpful. We had a sometimes cranky toddler with us and throughout the stay they did all they could to cheer him up. Prior to our stay, they reached out to change our rooms to better accommodate our group, and the change was perfect, complete with a shared balcony with a view of Mt Meru. The food at the restaurant was great, and it was the perfect respite spot after three days driving all over the parks. We will definitely stay here again the next time we are in Arusha!

Stayed in July 2023

Large spotless room with great shower and WiFi

This property is spotless and exceptionally beautiful. However the hospitality and kindness of the people who work here make it one of the most comfortable and welcoming places I have ever stayed.

Stayed in July 2023

Matras a bit hard for my taste, but my partner didn’t mind at all, so maybe it’s me. Thanks for everything!

The staff was amazing. Incredibly polite and going out of their way to help us getting around. We loved how they had extra toothbrushes, razors, bathing supplies and travel sized toothpastes ready for us, in case you’d forgotten anything. The rooms are nice, clean and spacious, we had a view of mount Arumeru and a nice balcony. We Enjoyed some drinks at the nice bar / pool area and had a tasty complete breakfast at our desired time in the morning. Lovely stay, thanks again for the perfect service!

Stayed in June 2023

Nothing

Lovely old house in a quiet area of Arusha. We recommend it to everyone staying overnight and looking for a very comfortable, spacious room with great warm shower, good food and lovely staff

Stayed in June 2023

Couldn’t fault this place, we had a great stay.

We loved staying here - the rooms were spacious and clean, the pool & bar area was a great place to relax, the food was some of the best we ate during our 2 weeks in Tanzania and most of all the staff were amazing, friendly & courteous. We did a 2 week self drive Safari and we stayed here for a bit of comfort on our last night to relax before flying home and it definitely lived up to our expectations - as well as being a comfortable place to stay, the staff really went the extra mile to look after us, arranging for our postcards to be posted, booking a taxi for us to the airport and they even kindly cleaned our very dusty hiking shoes for us without us even asking, just as part of the room service. Would definitely recommend.

Stayed in July 2023

Quite expensive compared to other places, knowing only breakfast is included.

Great place to relax. All facilities at the location as it is a bit outside the city centre, such as restaurant with amazing food and nice pool. Offered great service.

Stayed in June 2023

Location is a bit hectic but if you think of the staff and the customer care you receive- totally worth it!!

The property is very cosy and has a nice homely feel to it ! Cleanliness is a 10. The staff there were the cherry on top! Outstanding customer care and very welcoming. (Shoutout to Elli and Daniela) see you ladies again very sooon :)

Stayed in June 2023

the place it’s really comfortable. it has everything you may need before heading to a safari trip from Arusha. the staff is extremely friendly and very much attentive. they provide you with local drinks and you even get restaurant service upon request. the rooms are very spacious and super clean. the bed is very comfortable. during you stay you really can relax maybe after a long hike at Kilimanjaro or mount Meru. highly recommended.

Stayed in June 2023